Thavorn Palm Beach Resort Phuket

本來準備26號入住28號離開，但一到酒店就馬上決定要多留一晚上，就是為了好好地享受酒店嘅設施

我訂了兩間房。入住當天告訴我需要等到3點才可以入住。3點一個房間又告訴我需要再等15分鐘。另一個房間因為空調壞了，需要更壞。還需要等兩個小時。炎熱的大廳沒有空調。有個休息區還必須要VIP才能進入。還好找攜程投訴。結果退房的時候，非説我一個房間有消費80株的巧克力。我現在想想應該是沒有給服務員小費的原因，但我明明床頭放小費了，是服務員沒有給我房間打掃衞生。沒有拿到小費，但也不應該誣陷我有消費。後來和前台據理力爭，讓我簽了名字才免了80株。

I recently stayed at Thavorn Palm Hotel with my family from June 26th to 30th, 2025, and it was an unforgettable experience! The staff at the hotel, particularly Film at the counter and Eddie the porter, were incredibly accommodating and helpful throughout our stay. Their friendly and attentive service made our holiday truly special. The hotel's amenities were fantastic, with a delicious breakfast spread and multiple swimming pools that were perfect for our family to enjoy. The location was also convenient, with easy access to transportation to Patong and other nearby beaches via Bolt app, which made getting around a breeze. Overall, our stay at Thavorn Palm Hotel was well-spent and exceeded our expectations. We had a wonderful time and would highly recommend this hotel to anyone looking for a relaxing and enjoyable holiday. 5 stars isn't enough - we'd give it even more if we could! 😊"

Прекрасное обслуживание, великолепный номер. Были, конечно, мелкие недочеты из разряда шумного кондиционера и запаха в номере, но вопрос с ароматами был решён покупкой диффузора в 7/11. Персонал, бассейн , территория - все прекрасно.

El hotel, las personas del hotel y las instalaciones de maravilla, pero tienen un pésimo servicio al cliente de call center poco colaboración y un poco de trampa en las reservas

Отель отличный,территория утопает в зелени,персонал дружелюбный,завтраки отличные,3 бассейна чистые,до моря 2минуты,рекомендую особенно если есть дети в одном из бассейнов есть горки