Avista Hideaway Phuket Patong - MGallery arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a pleasant stay and were satisfied with our service, amenities, and overall cleanliness.We truly appreciate your kind words and hope to welcome you back to Avista Hideaway Phuket Patong - MGallery for another exceptional experience.Best regards,Avista Hideaway Phuket Patong - MGallery Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for providing your feedback. We sincerely apologize for the issues you experienced with the initial room assignment, including the cleanliness and the unpleasant view. We understand how important these aspects are for our guests, and we regret that your experience did not meet expectations.Your comments regarding the room change and location are valuable, and we will work on improving these areas to enhance our guests' experience. Please rest assured that your concerns will be shared with the relevant departments for further review.We hope to have the opportunity to provide you with a more enjoyable stay in the future.Best regards,Avista Hideaway Phuket Patong - MGallery Team

Majoituspaikan vastaus: Dear VV,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our three pools during your stay. We understand that the resort's elevated location may have posed some challenges in terms of accessibility, and we appreciate your suggestion regarding the shuttle bus timetable.Your comments are important to us as we continually strive to improve our services and guest experience. We look forward to the opportunity to welcome you back to Avista Hideaway Phuket Patong - MGallery for a more seamless and enjoyable stay.Best regards,Avista Hideaway Phuket Patong - MGallery Team

Majoituspaikan vastaus: Dear Ruslan,Thank you for your feedback. We regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention.We take cleanliness and hygiene very seriously, and we will immediately review our pool maintenance procedures to ensure they meet the highest standards. Regarding your dining experience, we regret that the variety and quality of the offerings did not meet your expectations. Your feedback has been shared with our culinary team to explore enhancements to our menu and overall dining experience.Regarding the deposit policy, we would like to clarify that it is our standard procedure. However, we will ensure better communication to prevent any confusion in the future.We value your feedback as it helps us improve our services. Should you reconsider visiting us in the future, we would welcome the opportunity to provide you with a much better experience.Kind regards,Avista Hideaway Phuket Patong - MGallery Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your excellent review and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and had a pleasant time with your daughter. It is wonderful to know that our picturesque swimming pools and Tambu, the Michelin-recognized Indian restaurant on the top floor, contributed to making your stay even more memorable. We look forward to welcoming you back for another exceptional experience.Kind regards,Avista Hideaway Phuket Patong - MGallery Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful review. We are thrilled to hear that you found our resort unbeatable and beautiful. It is always our goal to provide our guests with a memorable experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for another relaxing and enjoyable stay in the near future.Kind regards,Avista Hideaway Phuket Patong - MGallery Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback and for rating us so highly. We are delighted to hear that you appreciated the cleanliness of our property, the lush greenery, and the overall environment.We regret that some aspects of our facilities did not fully meet your expectations. Please be assured that we continuously strive to enhance our offerings, and your comments will be shared with our management team for future improvements. Additionally, we apologize for any inconvenience regarding transportation services. Our team is always happy to assist with transportation arrangements to ensure a smoother experience.It was a pleasure hosting you, and we sincerely hope to welcome you again in the future.Kind regards,Avista Hideaway Phuket Patong - MGallery team

Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing such a wonderful review! We are absolutely thrilled to hear that you and your sister had an unforgettable experience at our hotel. We are delighted that you enjoyed your upgraded room, the fantastic service, and the amenities, including our pools and breakfast.We truly appreciate your kind words about our staff and are pleased that our efforts to make your stay comfortable and enjoyable were successful. We will make sure to share your feedback with the entire team.It would be our great pleasure to welcome you back in the future. We look forward to providing you with another amazing stay.Warm regards,Manish PratapGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you had an excellent experience and enjoyed our restaurant and services. Our team takes great pride in providing thoughtful and attentive service, and we are pleased that our early breakfast arrangement added to your convenience.We look forward to welcoming you back for your third visit and continuing to provide you with a memorable stay.Warm regards,Manish PratapGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you had an excellent experience and enjoyed our restaurant and services. Our team takes great pride in delivering thoughtful and attentive service, and we are pleased that our early breakfast arrangement added to your convenience.We look forward to welcoming you back for your third visit and ensuring another memorable stay.Kind regards,Manish PratapGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your valuable feedback and recommendation. We are delighted to hear that you enjoyed our surroundings, amenities, and cleanliness. We appreciate your input on our service and will continue striving to provide an exceptional experience for all our guests.We look forward to welcoming you again for another great stay.Kind regards,Manish PratapGeneral Manager

Majoituspaikan vastaus: Dear Tareq,Thank you for your wonderful review and for rating us a perfect 5 in all categories. We are truly delighted to hear that you had an exceptional stay and that our staff, service, and culinary offerings exceeded your expectations. Providing a memorable and comfortable experience for families is our top priority, and it is rewarding to know we succeeded.We sincerely appreciate your recommendation and look forward to welcoming you and your family back for another remarkable stay.Kind regards,Manish PratapGeneral Manager

Majoituspaikan vastaus: Dear Valued Guest,We are so grateful for your review and are delighted that you had such a perfect experience with us. It is wonderful to know that our surroundings, amenities, cleanliness, and service made your stay memorable. Your feedback is valuable, and we cannot wait to welcome you back for another great stay.Kind regards,Manish PratapGeneral Manager

Majoituspaikan vastaus: Dear Jackson,Thank you for sharing your amazing feedback. We are thrilled to hear that you chose Avista Hideaway Phuket Patong - MGallery for your honeymoon and that you had such a memorable experience. We are so glad that the villa upgrade with a private pool made your stay even more special. It’s wonderful to know you were impressed with your entire stay.We wish you both many more beautiful moments together and hope to welcome you back soon.Warm regards,Manish PratapGeneral Manager