Diamond Cliff Resort & Spa

設施：床是兩張單人床拼接起來的？ 服務：送水果券是按每次入住，而不是入住天數

I love the room and all the facilities in the hotel except the check out time I have waited 15 minutes for them to check the room before I can take back my deposit.

Hi, overall the experience is good, location is very good and breakfast was great with ocean view. I really like the restaurant staffs, they are very professional and sweet. They also had a free cake for my brother’s birthday. And the staff at the gate to help us across the streets were as very helpful and friendly.  The receptionists could be better. Before arriving, 2 weeks in advance I arrived, I emailed them for details about experience and programme, they just reply me to check the website. When I mentioned my brother’s birthday and asked if we can have some deco in the room, they didn’t reply. When I arrived, i found total 3 rooms they didn’t arrange accordingly based on my comments which I left in the email that I sent 2 weeks earlier, in the result, the bill charged to my brother’s room and I need more time when I check out. When I checked out, as I left earlier so I clean all the bills for total 3 rooms, and got confirmation from the receptionist that it’s all good. But when my brother checking out, they asked him to show the deposit receipt and credit card, at that time I was on the plane. Later I spent extra time to speak to the receptionist when I landed to explain, just realised they themselves didn’t do handover or remark thing. So they didn’t check internally but bothering clients.  I will definitely be back to Patong but I am not sure if I will choose this hotel.

Nice hotel

チェックインが23時過ぎでもウェルカムドリンクを出してくれました。 日本人の、スタッフが丁寧にチェックインを済ませてくれてとても気持ちの良い始まりでした！ お部屋も丁度いい広さで冷房も効いてきて気持ちよかったです。 朝食も美味しいし、なによりプールサイドからの景色が綺麗でした。 ３日目がお誕生日だったのでお部屋に戻ると 飾りつけとケーキが置いてありました！ ありがとうございます😊 アメニティはシャンプー、コンディショナー、ボディーウォッシュ、ボディークリーム、歯ブラシ、綿棒、カミソリ、シャワーキャップでした。 くしとかメイク落とし、スキンケアはもっていったほうがいいです！ 本当にここに、してよかったです！！

ไม่ค่อยสะดวกจากห้องพักมา ห้องอาหารหรือล็อบบี้ต้องให้รถมารับ