Dusit Thani Laguna Phuket arvostelua

Majoituspaikan vastaus: Dear Phillip Paul,Thank you for sharing your feedback with us. We are thrilled to hear that you found our staff responsive and appreciated their friendly service. Ensuring our guests feel cared for and valued is at the heart of what we do, and it’s rewarding to know we succeeded during your stay.We hope to welcome you back to Dusit Thani Laguna Phuket soon for another exceptional experience.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to hear that you found our hotel to be ideal for families and appreciated our convenient location, delicious food, and friendly staff.Providing a welcoming and enjoyable experience for families is one of our top priorities, and your kind words reaffirm our efforts. It was truly a pleasure hosting you and your loved ones.We hope to have the opportunity to welcome you back for another memorable stay in the near future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback, though we are deeply saddened to hear about your experience. Please accept our sincerest apologies for the condition of your stay, as this does not reflect the high standards of cleanliness and service we strive to maintain.Your feedback is invaluable in helping us improve, and we deeply regret that your visit fell so far short of expectations. If there is anything we can do to make amends or restore your trust in us, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience that we are known for.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued guest,Thank you for sharing your thoughts about your recent stay with us. We are delighted to hear that you enjoyed the beauty of our private beach and found it to be a highlight of your visit.We acknowledge your comments regarding the age of our rooms and facilities. While they have been part of our property for many years, we continuously strive to maintain them to a high standard through diligent care and attention. Your feedback is valuable and will guide us as we plan further enhancements to ensure an even better experience for our guests.We hope to have the pleasure of welcoming you back to our resort in the near future. If there is anything we can do to make your next stay even more memorable, please do not hesitate to let us know.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your thoughts! We’re delighted to hear you enjoyed your stay and found our hotel to your liking. Your feedback motivates us to continue delivering excellent experiences to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay!Wishing you a Happy New Year 2025!Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Zeny_Z,Thank you so much for sharing your experience at Dusit Thani Laguna Phuket! We’re delighted to hear that you and your family had a lovely time overall, despite the ongoing renovations during your visit.We truly appreciate your understanding regarding the renovations, and we’re glad our reception team could accommodate your needs by upgrading your room and moving you away from the construction area. It’s also wonderful to hear that you enjoyed the spectacular view from your room—it’s certainly one of the highlights of staying with us!It brings us great joy to know that the breakfast buffet met everyone’s expectations with its wide variety of options, and the live music at night added to your experience. The kids’ club activities, such as cooking classes and Thai boxing, are designed to create fun, engaging experiences for children, and we’re thrilled to hear they made your little ones happy while giving parents a chance to relax and enjoy the spa.The fish-feeding activity and the convenient location of our hotel are indeed a few of the special touches we’re proud to offer, and it’s wonderful to know they contributed to your memorable getaway.While we regret any inconvenience caused by the renovations, your understanding and positive feedback are truly appreciated. We are confident that once the upgrades are complete, your next stay will be even better.Thank you once again for recommending Dusit Thani Laguna Phuket! We look forward to welcoming you and your family back for another unforgettable holiday.Warm regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Rodion,We’re thrilled to hear that you enjoyed the hotel’s prime location nestled among the trees, with direct access to a quiet, calm, and clean beach—ideal for a relaxing vacation. It’s also great to know you found the surrounding Laguna area convenient and easily accessible, offering plenty to explore within walking distance.We appreciate your candid comments regarding areas where we can improve, such as refreshing the fitness room, addressing minor repairs on paths, and fine-tuning the air conditioning system for better accuracy. Your valuable feedback will help us prioritize updates and maintain the high standards we are committed to delivering.It’s wonderful to hear that, overall, you found the hotel still living up to its reputation, with friendly and helpful staff, delicious and varied breakfasts, and cleanliness throughout.Thank you again for sharing your experience. We look forward to welcoming you back in the future and ensuring an even more enjoyable stay!Warm regards,Waraporn AngsupasirikuManager - Total Quality

Majoituspaikan vastaus: Dear Chuangna,Thank you for sharing such a glowing review of your 5-day stay at our resort! We’re delighted to hear that your experience was perfect and that you found the room condition, building maintenance, and breakfast facilities to be top-notch. It’s always rewarding to know that our efforts to maintain high standards resonate with our guests.Our staff takes great pride in providing warm, friendly, and helpful service, and we’re thrilled that their dedication added to the quality of your stay. Your kind words serve as wonderful motivation for our team.We truly appreciate your trust and look forward to welcoming you back for another exceptional stay. Thank you for choosing us, and we can’t wait to host you again in the future!Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the serene atmosphere, well-maintained surroundings, and the opportunity to experience a different side of Thailand. It's wonderful to know you appreciated our delicious breakfast variety, relaxing pool, and beautiful coastline.We apologize for the issue with the room service tray—this is certainly not the standard we strive for. Your feedback has been shared with our team to ensure greater attention to detail in such situations moving forward.We're glad you were able to enjoy the local offerings, such as fresh fruits and coconuts, as well as the convenience of nearby shops. Thank you for your recommendation, and we hope to welcome you back for another relaxing stay soon! Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear LiantianKamada,Thank you for your wonderful feedback! We’re delighted to know that you enjoyed our well-maintained facilities, exceptional hygiene standards, ideal environment, and attentive service. It’s truly rewarding to hear that your stay met your expectations in so many areas.We look forward to welcoming you back for another memorable stay in the near future!Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience with us. We’re delighted to hear that our peaceful lagoon setting and quality breakfast added to your relaxing holiday. It’s also wonderful to know that our housekeeping met your expectations and that you found the nearby amenities convenient.We appreciate your feedback on beach cleanliness and understand how important it is for our guests. We will pass this along to our beach maintenance team to ensure swift action in keeping our beach pristine. We look forward to welcoming you back for an even better experience in the future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our nice beach during your stay.We strive to provide a beautiful and relaxing environment for our guests, and we hope to welcome you back soon for another enjoyable experience!Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the hotel beautiful and appreciated the unique architecture. However, we apologise that the sea view from your room was not as you expected due to the trees. We understand how important views can be, and we always encourage guests to request specific room preferences during booking to ensure a more satisfying experience.We're also sorry to hear about your concerns with the breakfast fruit and its impact on your stay. Cleanliness and food safety are top priorities for us, and we will immediately address this with our culinary team to ensure that all standards are strictly followed.We appreciate your valuable feedback and hope to have the opportunity to provide you with an improved experience on your next visit.Warmest regards,Waraporn AngsupasirikulManager - Total Quality