Paresa Resort Phuket

絕對可以推薦一下的酒店

設施：健身房很小，衹能夠滿足基本啞鈴動作，餐廳衹有一間，早餐還不錯，晚餐和中餐比較單一而且價格很貴 衞生：十分乾淨，有很多專業人員維護 環境：環境十分棒，被綠色植物環繞，晚上還有很多野生動物，但由於山上被懸崖環繞交通非常不便利，出入通常靠Grab叫車，去普吉鎮、芭東這些玩的地方普遍通勤時間在30-40分鐘 服務：工作人員專業，用英語溝通即可 總體而言，這個酒店衹適合想在房間內躺着、或者有朋友一起出來玩的人羣，酒店本身不帶沙灘而且交通不是很便利

We stayed at Paresa Resort expecting a luxurious and peaceful escape, especially considering the steep price and its advertised five-star status. Unfortunately, the experience fell far below expectations, primarily due to a serious lack of privacy and underwhelming service. The villa we booked included a “private” pool and balcony area — one of the main reasons we chose this resort. However, this space was far from private. Guests staying in the villa above ours could easily look directly down at us. In fact, they repeatedly peeked their heads over the edge, watching us while we were trying to relax. On multiple occasions, they even splashed water into our area, completely ruining any sense of comfort or seclusion. It was uncomfortable, intrusive, and honestly unacceptable for a property of this level. When we raised our concerns with the hotel, we expected a professional and understanding response. Instead, we were met with skepticism. Despite sending them clear video evidence of the issue, they insisted on verifying it themselves before deciding whether we even deserved a room change — which already felt dismissive and unhelpful. Eventually, a staff member came to assess the situation and acknowledged that our concerns were valid. However, the “solution” they offered was even more baffling. The alternative room they showed us had less privacy — exposed from multiple directions, as if privacy wasn’t even a consideration. It felt like they completely missed the point of our complaint. For a resort that markets itself as an exclusive, five-star retreat, this level of customer care and room design is unacceptable. We left feeling disappointed and frustrated. There are many beautiful resorts in Phuket that offer true privacy and genuinely care about guest satisfaction — unfortunately, Paresa is not one of them. If you’re looking for privacy, attentive service, and a true luxury experience, I strongly suggest looking elsewhere. This was not worth the money, and we won’t be returning.