Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback with us. We are truly sorry to hear that your stay did not fully meet your expectations, especially regarding the noise disturbance, room blackout, and soundproofing. We understand how important a restful night is, and your comments will be shared with our team to explore improvements.We also apologize for the inconvenience you experienced with the hotel transfer service. Your safety and comfort are our priorities, and we will review the communication process with our drivers to avoid similar issues in the future.Regarding transportation, we appreciate your feedback about the route and location. We hope you were still able to enjoy the peaceful surroundings and the beautiful views from the lobby, as well as our breakfast offerings.We value your input as it helps us enhance our services and guest experience. Should you consider returning, we would love the opportunity to provide a more seamless and comfortable stay. Sincerely,Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed our beautiful location perched on the cape, surrounded by lush trees, offering stunning sea views alongside a sense of privacy and tranquility.It’s great to know that your room was spacious and comfortable, giving you restful sleep, and that our team’s service and English communication met your expectations. We’re also pleased our location’s convenience, with easy access to the beach and nearby shops, added to your stay.We look forward to welcoming you back soon for another peaceful and memorable holiday in paradise! Until then, sending warm island vibes your way! Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Zarubaman
Ocean Grand -huone
Majoittunut 5. 2025
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 5.7.2025
Номер с балконом и с прекрасным видом на море. Завтрак просто шикарный. Нам понравилось всё в этом отеле.
Käännä
Majoituspaikan vastaus: Dear Zarubaman,Thank you so much for your fantastic review. We’re delighted to hear you enjoyed the balcony with its stunning sea views and that our breakfast was simply superb. It’s wonderful to know that you loved everything about your stay with us!Your feedback inspires us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back soon for another unforgettable stay by the sea. Until then, sending warm sunny greetings from Phuket! Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Lundy Island Explorer
Grand Deluxe -huone
Majoittunut 5. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 5.7.2025
Our stay was fantastic and we enjoyed the views, the amazing swimming pools.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and enjoyed the stunning views along with our amazing swimming pools.Your kind words inspire us to keep delivering exceptional experiences in paradise.We look forward to welcoming you back soon for more unforgettable moments by the sea. Until then, sending sunny vibes your way! Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Barbaud
Deluxe-huone
Majoittunut 5. 2025
Pariskunta
3 arvostelu
10/10
Ylivertainen
Lähetetty 2.7.2025
Very nice hotel
Käännä
Majoituspaikan vastaus: Dear Barbaud,Thank you very much for your outstanding review and perfect scores — we truly appreciate it!We’re delighted to know you enjoyed your stay in our Deluxe Room and found the hotel to be very nice in every way, from the amenities and cleanliness to the surroundings and service.Your kind words mean a lot to our team, and they inspire us to keep delivering the relaxing, heartfelt experiences our guests deserve.We can’t wait to welcome you back for another wonderful stay in our peaceful paradise. Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Johan Storkton
Deluxe-huone
Majoittunut 5. 2025
Perhe
8 arvostelu
10/10
Ylivertainen
Lähetetty 30.6.2025
best hotel for holiday who need to avoid crowded area
Käännä
Majoituspaikan vastaus: Dear Johan Storkton,Thank you so much for taking the time to share this wonderful review! We’re truly delighted to see your perfect scores across the board — from our amenities and cleanliness to the surroundings and service.It means a lot to know that you found Pullman Phuket Arcadia Naithon Beach to be the best hotel for a holiday away from the crowds. Our peaceful beachfront oasis was designed exactly for moments like yours — where you can unwind, recharge, and feel completely at ease.We can’t wait to welcome you back for another relaxing escape. Until then, wishing you many more beautiful journeys ahead. Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing to stay with us at Pullman Phuket Arcadia Naithon Beach and for sharing your valuable feedback.We are pleased to hear that you appreciated the spaciousness of our hotel and room, as well as the amenities we offer. We understand that our hillside location requires a short ride on our shuttle service to the lobby, which can feel less convenient, and that the humidity affected your comfort during the night.Please know that Phuket’s tropical climate can be quite humid, and we continually strive to maintain a comfortable environment for our guests. Your comments are important to us and will help us improve the experience for future visitors.We hope to have the opportunity to welcome you back for a stay where you can fully relax and enjoy all that our resort has to offer. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
أبو محمد 87
Deluxe-huone
Majoittunut 5. 2025
Pariskunta
12 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 20.6.2025
فندق مريح وجميل، وغرفه نظيفة ومرتبة، وموقعه قريب من المطار مما يجعله خياراً جيداً للي عندهم رحلات مبكرة أو متأخرة. صحيح إنه بمنطقة هادئة، لكن يعيبه شوي بُعده عن الأماكن الحيوية ومراكز التسوق، يعني اكيد بتحتاج تستخدم سيارة أو تكاسي للتنقل. عموماً، الخيار جيد للي يبحث عن الهدوء والقرب من المطار.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your travel story with us. We're delighted to hear our clean, serene space gave you the comfort you needed before your next journey. Nestled between the sky and sea, our resort was designed for moments of calm—just far enough to feel like a retreat, yet close enough for convenience.We understand the call of the city lights and shopping scenes, and our team is always ready to guide you there, or help you discover Phuket’s more hidden treasures.Whether it’s peace, adventure, or a little of both—you’ll always have a place to return to with us. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Vieraskäyttäjä
Deluxe-huone
Majoittunut 4. 2025
Yksin matkustava
1 arvostelu
6.5/10
Lähetetty 17.6.2025
الاقامه ممتازه الفندق فاخر لكن بعيد عن الخدمات والفعاليات جداً
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us and for your kind words about the quality of your stay. We’re truly glad you found the experience excellent and appreciated the luxury we aim to provide at Pullman Phuket Arcadia Naithon Beach.We understand your comment about the distance from services and activities. Our location is intentionally secluded to offer a peaceful escape—perfect for guests looking to unwind in a serene setting. That said, our team is always happy to arrange transportation, recommend nearby activities, or create custom itineraries so you can experience both the tranquility of our resort and the excitement of Phuket’s livelier spots.Thank you once again for your feedback. We hope to welcome you back for another stay—where comfort meets convenience, just the way you like it. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Elena
Deluxe-huone
Majoittunut 5. 2025
Perhe
4 arvostelu
9.5/10
Mahtava
Lähetetty 16.6.2025
Отель классный, красивый. Номера большие, просторные. Номер был с балконом, ванна большая.
Завтраки отличные, все есть, много фруктов. Единственно, что омрачало впечатление об отеле, это дорога на пляж. Грязно и пахнет плохо. Думаю, такой шикарный отель мог бы позаботиться о чистоте лестницы.
Пляж хороший, до обеда там тень от деревьев. В отеле дают сумки пляжные и полотенца.
Käännä
Majoituspaikan vastaus: Dear Elena,Thank you for your glowing review and for choosing Pullman Phuket Arcadia Naithon Beach. We’re thrilled to hear you enjoyed our spacious rooms, beautiful surroundings, and those tropical breakfasts—with plenty of fruit to start the day just right.We truly appreciate your candid comment regarding the pathway to the beach. While the access route passes through a public area not directly managed by the hotel, we fully agree that every part of the guest journey should reflect the standards of a luxury experience. Please rest assured your feedback has been shared with our team, and we are actively working with local partners to explore solutions that elevate the cleanliness and overall impression of the beach entrance.Thank you once again for your kind words and constructive feedback. We hope to welcome you back soon for another beautiful stay—where every step of the way feels just as exceptional as your time with us. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Nurul Faizah
Deluxe-huone
Majoittunut 5. 2025
Pariskunta
3 arvostelu
10/10
Ylivertainen
Lähetetty 15.6.2025
My 2nd time here 😍
I had the pleasure of staying at here on my birthday and I can honestly say it exceeded all my expectations.
Staff so friendly, helpful and professional throughout my stay.
The room was spotless, spacious, and beautifully decorated, with birthday wish n cake.
I highly recommend to anyone looking for comfort, and a touch of luxury.
Käännä
Majoituspaikan vastaus: Dear Nurul,Thank you so much for choosing to stay with us again and for your wonderful review!We’re delighted to hear that your birthday stay exceeded all expectations and that our team made you feel so welcome and cared for. It’s great to know you enjoyed the spacious and beautifully decorated room, as well as the birthday surprise.Your kind recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay at Pullman Phuket Arcadia Naithon Beach. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Елена_Аксенова
Deluxe-huone
Majoittunut 5. 2025
Pariskunta
10 arvostelu
10/10
Ylivertainen
Lähetetty 12.6.2025
Было так классно, что не описать словами! Это лучшее место в Тайланде !!! Спасибо огромное Марио за внимание, терпение и приятные слова! Еще увидимся!
Käännä
Majoituspaikan vastaus: Dear Elena,Thank you so much for your outstanding review and kind words!We are thrilled to hear that you had such an amazing experience and consider our hotel the best place in Thailand. Mario and the entire team truly appreciate your compliments and look forward to welcoming you back again soon! Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores!We’re delighted to hear that you enjoyed the sea view from your balcony, the soothing sea breeze, and the relaxing atmosphere of our infinity pool. Your kind words truly warm our hearts.We look forward to welcoming you back to Pullman Phuket Arcadia Naithon Beach for another relaxing stay. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
AlexMax
Deluxe-huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
5 arvostelu
9.5/10
Mahtava
Lähetetty 4.6.2025
Отличный отель, большая территория с разной живностью, много красивых локаций для фото и просто полежать. Резкие подъемы и спуски были не проблемой, если нет сил прогуливаться можно воспользоваться багги. Красивый вид на пляж, и закаты. Завтраки шикарные, чего только нет. Сам пляж хороший. Рядом два супермаркета, с обычными ценами, аптеки есть, массаж тоже, ну и макашницы.
Käännä
6/10
Majoituspaikan vastaus: Dear AlexMax,Thank you for your wonderful and detailed review!We’re delighted that you enjoyed our large property, beautiful photo spots, friendly animals, and the convenience of our buggy service. It’s great to hear you appreciated the stunning beach views, sunsets, and our breakfast offerings. We’re also happy you found nearby amenities convenient.We look forward to welcoming you back to Pullman Phuket Arcadia Naithon Beach for another memorable stay. Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach