Majoituspaikan vastaus: Dear Valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Dulingjun
Yhden makuuhuoneen sviitti ulkokylpyammeella
Majoittunut 12. 2024
Perhe
38 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.2.2025
酒店很不錯,服務很禮貌,東西很好
Käännä
Majoituspaikan vastaus: Dear Valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Kristina
Yhden makuuhuoneen villa - Oma uima-allas
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
4.7/5
Mahtava
Lähetetty 24.2.2025
Идеальный отель) сервис на высоте, уединенное место🥰
Käännä
Majoituspaikan vastaus: Dear Valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Majoituspaikan vastaus: Dear Valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen sviitti ulkokylpyammeella
Majoittunut 11. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.2.2025
酒店太偏了 適合酒店躺平
Käännä
Majoituspaikan vastaus: Dear Valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Majoituspaikan vastaus: Dear Valued guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. Our policies, including charges for additional guests, are clearly stated at the time of booking to ensure transparency. We apologize if there was any misunderstanding regarding this.Regarding communication, we strive to assist all our guests to the best of our ability. If there was any miscommunication, we deeply regret any inconvenience this may have caused. Additionally, bottled water may be available for purchase, but we also provide complimentary options where applicable.We welcome guests from all backgrounds and are committed to providing an inclusive and respectful environment for everyone. Your feedback is valuable to us, and we will use it to improve our services. If you would like to discuss your concerns further, please feel free to contact us directly. Anna Assistant Guest Experience Manager.
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. We wish can get a full score next time for your visit. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen villa - Oma uima-allas
Majoittunut 12. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.2.2025
性價比超高的一家新酒店,精品類性各樣設施恰到好處,服務各方面要舉個大拇指點贊👍
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. We wish can get a full score next time for your visit. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen sviitti ulkokylpyammeella
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
4.7/5
Mahtava
Lähetetty 2.2.2025
不錯的,很滿意,很安靜,吃的一般
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. We wish can get a full score next time for your visit. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen sviitti ulkokylpyammeella
Majoittunut 12. 2024
Perhe
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.1.2025
房間很大,設施齊全,很安靜,游泳池很乾凈,海灘也很漂亮
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. We wish can get a full score next time for your visit. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen villa - Oma uima-allas
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 25.1.2025
Отель хороший, но далеко от инфраструктуры
Замечательный пляж
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. We wish can get a full score next time for your visit. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen villa - Oma uima-allas
Majoittunut 11. 2024
Muu
22 arvostelu
3.7/5
Lähetetty 24.1.2025
非常好酒店
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. We wish can get a full score next time for your visit. Anna Assistant Guest Experience Manager.
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Vieraskäyttäjä
Yhden makuuhuoneen villa - Oma uima-allas
Majoittunut 9. 2024
Matkusta ystävien kanssa
4 arvostelu
4.7/5
Mahtava
Lähetetty 9.1.2025
酒店地理位置有點遠,但是很漂亮,很出片
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for choosing to stay at Melia Phuket Mai Khao and taking your valuable time to share your review. It is a real pleasure to have you with us. We are really happy to hear that you had a great experience with us! Please know we value our guests’ feedback and your comments have been shared with our team so we may continually improve the guest experience. Anna Assistant Guest Experience Manager.
Majoituspaikan vastaus: Dear valued guest, Thank you for taking the time to share your feedback. We sincerely apologize for the aspects of your stay that did not meet your expectations. Regarding the location, we understand that accessibility is an important factor for our guests. While our setting offers a tranquil retreat, we will continue to explore ways to enhance convenience and provide detailed travel guidance to make getting around easier for our guests. We take concerns about service quality and fairness very seriously. Please rest assured that we are conducting additional training to ensure all guests receive the same high level of care and hospitality, regardless of background. As for the issue with your lost cash, we have escalated this matter to the relevant teams for a thorough investigation. We will also review and strengthen our procedures to prevent such situations in the future, as the safety and trust of our guests are of utmost importance to us. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Anna Assistant Guest Experience Manager.