Nipa Resort arvostelua

Majoituspaikan vastaus: 尊敬的客人， 感謝您的五星評價。很高興聽到您對位置和價位表示滿意。我們的目標就是為所有的客人提供舒適方便的旅行體驗。您讚揚門口的阿姨服務熱情，這令人非常欣慰。她們的工作積極性和專業性為每個客人提供貼心的服務，讓客人的旅程更加愉快和順利。期待有更多的機會為您服務，希望在您下一次旅行時能再次選擇我們酒店。 此致 The Management Team by Nipa Resort

Majoituspaikan vastaus: Dear Moe,Thank you for sharing your feedback. We would like to clarify an important matter related to your stay.During your visit, it was brought to our attention by our housekeeping team that there was a strong smell of cigarette smoke in your room, despite our hotel being a non-smoking property. Additionally, leftover items such as cigarette butts were found in the room. As outlined in our hotel policies, smoking in the room incurs a cleaning fee, which was communicated to you upon checkout along with other charges. While we understand that this situation may have been frustrating, these measures are in place to maintain a comfortable environment for all our guests.Our team made every effort to handle the matter professionally and courteously, and we regret if our communication gave you a different impression. Providing excellent service remains our top priority, and your feedback serves as a valuable opportunity for us to ensure better guest experiences in the future.If you have further concerns or feedback, please do not hesitate to contact us directly. We hope for the opportunity to welcome you again and provide a stay that better reflects the standards we strive to uphold.Best regards,The Management Team by Nipa Resort

Majoituspaikan vastaus: 親愛的Sharon Sen ying,感謝您選擇我們的酒店，並分享您的積極反饋。非常高興得知您對服務人員的讚譽。他們一直致力於提供最高的客户滿意度，您的反饋肯定讓他們倍感鼓舞。我們會持續致力於提供優質的服務，以確保每位賓客都能享受到滿意且愉快的入住體驗。一次舒適和愉快的住宿是我們向每位賓客提供的，並感到榮幸您能感受到這一點。期待在不久的將來再次歡迎您。此致The Management Team by Nipa Resort

Majoituspaikan vastaus: 親愛的Koki Omura,非常感謝您的積極評價並對體驗感到滿意。我們非常重視您的讚譽，這對服務團隊具有極大的鼓舞作用。同時，我們也會繼續致力於優質的服務，以滿足您的需求。再次感謝您的好評，期待您的再次光臨，提供更優質的服務。此致The Management team by Nipa Resort.

Majoituspaikan vastaus: 尊敬的客人, 感謝您選擇我們酒店並抽出寶貴的時間提供反饋。我們非常重視您的評價,接受並尊重所有客人的意見，這對完善酒店服務質量大有幫助.對於您提出的裝修老化的問題，我們深感抱歉。我們已經將您的反饋轉達給相關部門並研究對酒店進行必要的更新和改造。請相信任何更改都會在不久的將來帶來更好的入住體驗。期待您能再次光臨，感受改變和提升，再次為您提供優質的服務。再次感謝您的寶貴意見。此致The Management team by Nipa Resort.

Majoituspaikan vastaus: 尊敬的客人, 感謝您的積極評價和滿分評級。很高興聽到您的住宿體驗是愉快的。再次感謝您的支持和讚美。隨時歡迎您再次光臨，期待有機會為您提供更加出色的服務。此致The Management team by Nipa Resort.

Majoituspaikan vastaus: Dear Lynnduong,Thank you so much for the glowing review and high recommendation! It's wonderfully rewarding to know that our immaculate rooms and top-notch amenities contributed to a relaxing and enjoyable stay for you, and our dedicated staff will be pleased to learn of your high praise. At our hotel, we aim to provide only the best of services to our guests and your feedback reiterates the hard work we put in every day. We look forward to welcoming you back for another fantastic experience!Best Regards,The Management team by Nipa Resort.

Majoituspaikan vastaus: Дорогой Гость,Спасибо за Ваш положительный отзыв и оценку нашего отеля! Мы рады, что Вам понравилось расположение отеля и его чистота. Это очень важно для нас. Мы просим прощения за неудобства, связанные с кнопкой включения света в туалете. Ваш отзыв был передан нашей службе технического обслуживания, и они уже работают над устранением этой проблемы. Мы высоко ценим, что Вы нашли время для написания отзыва и уверяем Вас, что постоянно работаем над улучшением условий пребывания наших гостей. Мы надеемся, что при следующем визите Вы сможете полностью оценить все улучшения. Будем рады видеть Вас снова!С наилучшими пожеланиями,The Management team by Nipa Resort.

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear you enjoyed our pool amenities, the air conditioning, and our daily housekeeping service, and it further pleases us to know that you found our accommodations suitable for couples and families alike. We also appreciate your candid remarks regarding areas where we can improve, as we continually strive to provide our guests with excellent service, and we deeply apologize if you felt our pool bar staff was not up to the mark. Efforts are being made to further enhance our training processes to ensure that our team always delivers friendly and efficient service. In regard to the noise from our housekeeping staff, we will make an immediate effort to adjust our operations in order to minimize disturbance, as our goal is to provide a peaceful and enjoyable environment for our guests. We are very grateful for your suggestions and feedback as they enable us to offer a better experience to our guests, and we hope you will choose to stay with us again in the future so we can provide you with the excellent experience you deserve.Best Regards,The Management team by Nipa Resort.

Majoituspaikan vastaus: 親愛的Yuetianyuetian,感謝您選擇我們酒店並給出了滿分評價。非常高興知道您對酒店的地理位置，早餐服務和房間面積感到滿意。我們一直致力於提供高質量的服務和優質的住宿體驗，看到您的正面反饋我們感到非常鼓舞。您提到的泳池景觀房間我們也非常推薦. 希望在您下次光臨時能再次體驗到。再次感謝您的好評，期待您的再次入住。此致The Management team by Nipa Resort.

Majoituspaikan vastaus: 親愛的Iiana,感謝您在忙碌中抽出時間留下寶貴的評價. 很高興知道您對位置和衞生狀況感到滿意。關於您提到的服務問題，我們已將您的反饋轉達給相關部門，我們將努力改進以提供更好的服務。另外，關於酒店水質和游泳池的問題，我們會加強檢查，希望能提供更好的環境。您推薦的馬路對面的烤魚和灼蝦店也非常感謝，我們也會推薦給其他的賓客嘗試。再次感謝您選擇入住我們酒店，期待您的再次光臨，希望下次能為您提供更滿意的服務和體驗。此致The Management team by Nipa Resort.

Majoituspaikan vastaus: Дорогой Гость,Благодарим за Ваши положительные отзывы о нашем отеле. Мы рады, что Вам понравился бассейн, и что Вас порадовал вид из Вашего номера на третьем этаже. Мы всегда стремимся предоставлять нашим гостям незабываемые впечатления и рады, что в этот раз нам это удалось. Будем рады видеть Вас снова в нашем отеле!С наилучшими пожеланиями,The Management team by Nipa Resort.

Majoituspaikan vastaus: 尊敬的客人，感謝您採用了我們酒店，並花時間提供有價值的反饋。很高興聽到您喜歡前台服務，並感到滿意門僮在雨天為您提供的熱情服務。我們也很高興知道您對房間的大小和清潔度表示滿意，以及您對泳池的衞生狀況給予好評。對於您提到的房間位置和噪音問題，我們深感歉意。我們將盡力尋找改善方法，以減少可能影響客户體驗的噪音。關於洗澡水壓小的問題，我們已經通知了維護團隊，他們將盡快查看和解決這個問題。我們對您的熱情評價與建設性意見感到非常感謝，這對改進服務和提高客户滿意度至關重要。希望在您下次訪問時可以為您提供更好的體驗。再次感謝您的支持，期待您的再次光臨。此致The Management team by Nipa Resort.