Vieraskäyttäjä
7. marraskuuta 2024
Overall, the stay at the hotel can be rated as average. On the one hand, there is a great view from the top floor where the swimming pool is located, on the other hand, very poor and tasteless breakfasts. In addition, there was a very unpleasant story when leaving the hotel (October 29, 2024), related to booking a transfer from the hotel to the airport. We booked and paid for the transfer at the hotel (1400 THB), received a receipt confirming this, but the hotel administrator put us in a taxi not associated with the hotel. We realized this when we had already arrived at the airport, and the taxi driver asked us to pay for the trip again. We tried to clarify the situation with the administrator by phone, but to no avail. I hope that the hotel administration will see this message and contact me for clarification and compensation for expenses, because the service from the hotel was not actually provided. Best regards, Elena Chumicheva (*****************)
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