Trisara Villas & Residences Phuket arvostelua

Majoituspaikan vastaus: Dear Mr. Mok and Ms. Lee,I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara.We are thrilled to learn that you had a lovely stay, enjoyed a wedding as a guests. It's our pleasure to have had the opportunity to host you, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests.We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future.Graciously YoursEdward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Mr. Zhang, Ms. Yao,Foremost, please accept our sincerest apologies for the unpleasant arrival experience you encountered during your stay at Trisara. It was with heavy disappointment for me to felt from you and I wish I will be there to address with these matter in a professional way.Please know that your feedback is taken very seriously. We understand that your arrival experience fell far below the high standards we aim to uphold and for that, we truly apologize sincerely. Allowed me to clarify mentioned anniversary setup, we have arranged a bottle of champagne and special hand garland on the bed upon arrival after a finding from email correspondence. However, I am delighted to review entire process to ensure anticipation for every single guests.Above all, we are genuinely understanding how this is crucial to your satisfaction and your valued feedback highlighted a number of areas for improvement, rest assured we are taking immediate steps with the relevant teams to reinforce our commitment to consistent service excellence.Once again, thank you for highlighting our breakfast offering and recreation, beach bar team who passionately delivered top-notch service in creating wonderful journey. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests. We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future.Should you need any further assistance or clarification, please do not hesitate to contact me.Graciously,Edward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Ms. Huang,Welcome home!! I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara with your family and your longstanding loyalty in returning home away from home. We're thrilled to learn that you had a wonderful stay as usual and that our staff's warm welcome, top-notch service excellence and picturesque surroundings contributed to a truly rejuvenating retreat. It's our pleasure to have had the opportunity to host you and lovely families, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests. We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future. Graciously Yours Edward Chen Room Division Manager

Majoituspaikan vastaus: Dear Mr. Wang,Thank you for sharing your feedback from your returning stay at Trisara. It's valuable to hear about your experiences, both the positives and areas where you found service for further improvement.I'm glad you enjoyed the location, the room with Seaview, as well as the pools, However, I'm sorry to hear that you found the service below your expectation. We are committed to rectifying this by closely reviewing our processes with our service team to ensure marked improvements.Our sincerest apologies for the inconvenience caused. Your input is valuable to us, and we will work to make the necessary changes for improvement. We hope that you will consider giving us another chance in the future.Graciously YoursEdward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Mr. Huang,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Trisara Resort and that our stunning sea views and exceptional staff service added to your experience. It's wonderful to know that you appreciated our efforts to provide a peaceful atmosphere. We greatly appreciate your kind words about our team members, especially Cartoon, she will be delighted to know that her support and kindness made your stay exceptional.We truly appreciate your kind words and are immensely grateful for your recognition of various facets of our resort. It was a pleasure serving you, and we eagerly look forward to welcoming you back for another experience at your second home in Thailand very soon.Warm regards,Edward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Mr. Chen,Thank you for sharing your wonderful experience at Trisara. We're delighted to hear that you had such a fantastic stay and took the time to express your satisfaction.Spacious and clean rooms, a fantastic breakfast, and private pool overlooking horizonal Seaview are some of the things we love to hear our guests appreciate. We take pride in providing a comfortable and enjoyable experience, and we're pleased that we met your expectations.Your satisfaction of overall experience is the best reward for our efforts. We are grateful for your kind words and for your choosing to spend your holiday with us. Your acknowledgment means a lot to our team, and we thank you for being part of our wonderful journey.We look forward to welcoming you again to Trisara, your second home in Thailand very soon.Graciously YoursEdward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Valued guest, Thank you for choosing Trisara for your stay, and we're thrilled to hear that you had a wonderful experience.We're delighted to know that the overall service, the layout of room, wellness and private pool met your satisfaction, which many guests find appealing. We're thrilled that this added to the charm of your holiday experience.We're looking forward to welcoming you back in your second home in Thailand. Please feel free to reach out if there's anything we can do to make your future stays even more delightful.Sincerely,Edward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Ms. Liu,I want to extend my sincere appreciation for taking the time to share your recent experience at Trisara with your family and your longstanding loyalty in returning home away from home.We're thrilled to learn that you had a wonderful stay as usual and that our staff's warm welcome, top-notch service excellence and picturesque surroundings contributed to a truly rejuvenating retreat.It's our pleasure to have had the opportunity to host you, and we appreciate your kind recommendation. Your choice of our resort for your holiday in Phuket is greatly valued, and it brings us immense pleasure to learn that you found solace in our relaxing beach atmosphere and indulged in our hotel facilities, as well as our Jampa farm tour added into your journey with us.Your commendation of our team is truly motivating, and we are grateful for your positive feedback. Your constructive comments inspire us to continuously strive for excellence in providing memorable stays for our guests.We eagerly await the opportunity to welcome you back to Trisara, your second home in Thailand, in the near future.Graciously YoursEdward ChenRoom Division Manager

Majoituspaikan vastaus: Dear Valued guest,Thank you for your kind words! We’re delighted to hear that you enjoyed our stunning ocean views and found our location and rooms to your liking. It’s wonderful to know that our staff made a positive impact during your stay by extending their exceptional service mind.Your high recommendation is greatly appreciated, and we look forward to welcoming you back for another peaceful getaway in Phuket!Graciously Your, Edward Chen Room Division Manager

Majoituspaikan vastaus: Dear Mr. Tian,Thank you for taking the time to share your detailed feedback following the stay at Trisara! We’re delighted to hear that you and your kids enjoyed the spacious rooms with their stunning sea views, as well as the location and our friendly staff's service. We’re also pleased that you have discovered hermit crabs added to your wonderdul stay.We regret the level of cleanliness at beach was not up to your expectation, and will take it seriously to look into ways to implement our rotational cleanliness schedule to provide a better environment. Your feedback is invaluable to us as we continue to enhance our guest experience. We appreciate your understanding and we are eagerly anticipating the privilege of welcoming you back to Trisara, your treasured home away from home in Thailand. Graciously Your,Edward Chen Room Division Manager