Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.0
Palvelu4.1
Puhtaus4.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(71)
Positiiviset arviot(59)
Arvostelut valokuvien/videon kera(31)
Upea ranta(24)
Mahtava yöpyminen!(18)
Ystävällinen omistaja(14)
Hiljainen ja mukava(10)
Upea uima-allas(6)
Lähellä rantaa(6)
Kätevä sijainti(5)
Kielteisiä arvosteluja(12)
Mohd Noor Taufik
Ranta-allasvilla
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.12.2024
Good service from the hotel
Käännä
Majoituspaikan vastaus: Dear Mohd,Thank you for sharing your positive feedback! We are thrilled to hear that you were pleased with our service, as our team strives to provide exceptional service to every guest, so your satisfaction is our highest reward. We hope that your experience, along with the service received, further enthused your stay, and your review serves as a great encouragement to our team. Once again, thank you for your kind words, and we look forward to serving you in the future!Best Regards,Hotel Team
Vieraskäyttäjä
Superior-huone merinäköalalla
Majoittunut 11. 2024
Pariskunnat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.11.2024
Hermoso!!!
Me encantó el servicio y las chicas de recepción son muy atentas.!
Instalaciones 10/10
Playa privada y limpia
Käännä
Majoituspaikan vastaus: Estimado cliente,Muchas gracias por su amable reseña. Estamos encantados de saber que haya disfrutado de nuestro servicio y que nuestro personal de recepción cumplió con sus expectativas. Nos esforzamos por proporcionar la mejor experiencia a nuestros huéspedes y su comentario es nos llena de satisfacción. Agradecemos sinceramente sus comentarios y esperamos tener la oportunidad de darle la bienvenida nuevamente en un futuro cercano.Saludos cordiales,El equipo de Andaman White Beach Resort
Kris🍉Papaya🍉
Deluxe-huone merinäköalalla
Majoittunut 10. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.11.2024
性價比高,還有的都有,只是酒店比較老。
周圍沒什麼東西,適合晚班機過渡一晚
Käännä
Majoituspaikan vastaus: 親愛的Kris🍉Papaya🍉,感謝您選擇我們酒店並留下了這麼好的評價。很高興聽到您認為酒店性價比高。我們也理解周圍的設施可能不夠充足,正在努力改善這個問題,追求提供更全面的服務和設施。同時我們也認識到酒店的情況比較老舊,這是我們一直在關注並着手進行改善的問題。我們致力於提供更舒適、更現代的住宿環境,以滿足客人的需求。我們重視您的意見,將努力改善。期待您的再次光臨,讓我們有機會為您提供更好的服務。此致Hotel Team
Sabir zhigalov
Deluxe-huone merinäköalalla
Majoittunut 10. 2024
Pariskunnat
9 arvostelu
4.7/5
Mahtava
Lähetetty 5.11.2024
Великолепная природа. Немноголюдно. Завтрак неплох. Тишина и спокойствие.
Käännä
Majoituspaikan vastaus: Дорогой Сабир, Спасибо за Ваш отзыв и высокую оценку нашего отеля. Мы рады, что Вы цените окружающую природу и наш завтрак. Комфорт и спокойствие наших гостей - для нас важнейший приоритет. Мы непрерывно стараемся улучшать качество наших услуг и надеемся, что при следующем визите Вы оцените все улучшения. Будем рады видеть Вас снова!С наилучшими пожеланиями,Hotel Team
Majoituspaikan vastaus: 親愛的Uouolianxiang,我們對您的住宿體驗感到遺憾,感謝您花時間分享您的感受,您的反饋幫助我們改進服務。我們非常重視您的反饋。清潔團隊會進行全面的觀察和改進,以確保客房和設施都達到最高的清潔標準。關於酒店海灘的問題,我們也正與負責海灘維護的團隊溝通,確保垃圾得到及時清理。同時,也會對養魚池進行進一步檢查。關於蚊子問題,我們理解這是一個重大的不便,我們將在此方面做出更多的努力,另外我們也會重新調整餐飲價格,以及服務費的問題,我們一直致力於提供物有所值的服務。我們對前台服務產生的不滿感到遺憾,我們已經將這個問題反饋給管理層,他們將進行相應的培訓和指導,以提高客户服務質量。知道位置可能不是所有客人的首選,挑選這個位置是希望能為客人提供一個遠離喧囂,享受寧靜的環境。雖然我們這次沒有能讓您獲得美好的體驗,但我們團隊會根據您的意見全力改進。希望有機會再次歡迎您的光臨,讓您體驗改進後的的全新環境。再次感謝您的意見,期待您的光臨。此致Hotel Team
Free Zel
Deluxe-huone merinäköalalla
Majoittunut 10. 2024
Matkusta ystävien kanssa
9 arvostelu
4.5/5
Mahtava
Lähetetty 5.10.2024
Andaman White Beach Resort in Phuket is perfect for a peaceful getaway with friends. With a private beach, stunning views, and comfortable rooms, many featuring direct beach access or private pools, it offers a touch of luxury. The staff are friendly, and the Thai cuisine is excellent, making it an ideal spot to relax and enjoy time with friends by the sea.
Käännä
6/8
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience at Andaman White Beach Resort. We are thrilled to know that you had a peaceful getaway and enjoyed our private beach, stunning views, and comfortable rooms, and it's great to hear that you appreciated the luxury touches in terms of direct beach access or private pools. We also strive to create a relaxing and enjoyable environment for our guests, so your positive comments about our friendly staff are much appreciated. Looking forward to welcoming you again for another memorable stay at Andaman White Beach Resort!Best Regards,Hotel Team
Vieraskäyttäjä
Ranta-allasvilla
Majoittunut 10. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.10.2024
我定的最靠近海的房型,是我的夢中情房,我很滿意
Käännä
Majoituspaikan vastaus: 尊敬的客人,很高興聽到您對海景房的正面評價。您的滿意就是我們最大的歡喜。我們非常重視您的反饋,會持續努力提升服務質量,確保每位客户都能得到最好的體驗。再次感謝您選擇我們的酒店,我們非常期待您的再次光臨。此致Hotel Team
Majoituspaikan vastaus: 親愛的KatherineII,感謝您抽出時間進行評價,並分享您的入住體驗。非常高興聽到您喜歡海濱別墅和沙灘,以及工作人員給您留下了良好的印象。對於海邊餐廳的問題,我們非常感謝您的反饋,將立刻尋找解決方案確保在整潔和衞生上提供更高的標準。對於桌子上的螞蟻問題,我們也會加強清潔頻率以及增強室外蟲防治,儘可能避免此類情況發生。真誠地希望您在下次光臨的時候,能夠感受到改進並享受到更好的入住體驗。再次感謝您的反饋,期待您的再次光臨!此致Hotel Team
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 9. 2024
Yksin matkustavat
5 arvostelu
4.5/5
Mahtava
Lähetetty 27.9.2024
還可以吧 裝修比較老
Käännä
Majoituspaikan vastaus: 尊敬的客人,感謝您選擇我們酒店住宿並留下寶貴的評價。我們注意到您提到的裝修稍顯老舊的問題。請您知道,我們正在積極規劃並進行必要的更新改善,以確保每位賓客都能享受到愉快的住宿體驗。對於您這次的體驗,我們深感抱歉,我們始終致力於提供高質量的服務和設施。很榮幸能成為您旅行的一部分,並感謝您抽出寶貴時間提出建議。我們非常期待您再次光臨,提供一個展示改進的機會。再次感謝您的評價,期待您的再次光臨!此致Hotel Team
Majoituspaikan vastaus: 尊敬的客人,非常感謝您在入住期間給予好的評價。的確很高興能聽到您對設施,環境,以及服務的讚賞。而且私人海灘,小陽台,健身房,以及服務為您在入住期間帶來了良好的體驗。然而,我們注意到有些方面仍需改善。我們已經注意到Wi-Fi覆蓋問題,正在尋找解決方案。這是在現代旅行中無法妥協的因素,我們將盡快解決這個問題。另外,關於您提到的洗衣服務,我們已將此問題提交給相關部門進行審議,可能會在將來的改進中納入考慮。我們也一直在尋找提升客户體驗的各種方式。關於游泳池的問題,我們會盡量確保池水的清潔,以便提供最好的體驗。再次對您提出的各項問題表示感謝。您的反饋幫助我們更好的瞭解並改進。期待您的再次光臨,讓我們有機會為您提供更好的體驗。此致Hotel Team
khanchompoo
Superior-huone merinäköalalla
Majoittunut 9. 2024
Yksin matkustavat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.9.2024
Nice hotel with beautiful private beach / remote but good for everyone who wants to relax. The staffs are friendly. This is my favorite hotel, I’ll go back next time.
PS. Maybe because the hotel is old but if can be more clean will be excellent. :)
Käännä
Majoituspaikan vastaus: Dear Khanchompoo,Thank you for taking the time to share your review. It's delightful to know you enjoyed our private beach setting and found our staff friendly during your time with us. We're honored to know we're your favorite hotel and that you're planning to return.Your feedback regarding cleanliness is invaluable as it helps us improve our services. Please rest assured that we maintain a high standard of cleanliness, however, we will certainly take your comments on board for further improvements.We look forward to welcoming you back for another relaxing stay in the future.Best Regards,Hotel Team
Wianprinsloo
Ranta-allasvilla
Majoittunut 8. 2024
Pariskunnat
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.8.2024
Very beautiful place right on a tranquil beach. The staff are very helpful and friendly. There is a few nice places to visit around the hotel but you need to rent a bike if walking around isn’t your ideal way of spending your holiday. The restaurant is also very nice
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your 5-star review. We are delighted to hear that you enjoyed our beautiful location and tranquil beach setting, and our staff strives to provide the best service possible, so it's great to know their efforts were appreciated. Your kind words about our restaurant are also much appreciated, as we take pride in preparing diverse and delicious meals for our guests, and we're glad they hit the spot for you. We are always seeking ways to enhance our guest experiences, and your valuable feedback helps us do just that. We look forward to the opportunity to welcome you back, for another memorable stay with us!Best Regards,Hotel Team
KUHN
Deluxe-huone, merinäköala (poreallas)
Majoittunut 8. 2024
Pariskunnat
22 arvostelu
3.7/5
Lähetetty 24.8.2024
I have stayed at this hotel twice before, and I don’t know what happened this time. The staff didn’t seem as helpful, almost as if were bothering them. With the exception of the restaurant (the manager in the restaurant is really excellent, always checking up and having a friendly chat with everyone) and bar staff, the other staff seemed annoyed when we asked something. For example, when we arrived we noticed we were missing face towels. I called the front desk to ask for towels. The lady said she would send towels over. After about half an hour and the towels still not arriving, I called again, and I could hear by the way she responded that she has clearly forgotten to send the towels over. Kept waiting and waiting, still nothing. Eventually when we went outside later that night, we found someone had simply left the towels on the table outside the room. Also, one day we were waiting for the staff to come clean the room. I went to the front desk to ask when they were going to clean the rooms, because nobody had been there yet and we were in need of new towels. The lady said they only start cleaning after 2pm, which I thought was strange, because shouldn’t they clean the rooms before guests start checking in at 2pm? I got back to the room, and then realized it was already 2:30pm. Eventually about 4:45 they came around to clean the room, so I assumed that’s the way they do it at this hotel. But the next morning they showed up at 9am to clean the room, just very inconsistent. Also, on our second last day at the hotel, we got a letter stuck to the door, reminding us to check out at 11 the next day because the staff has to clean the room. Where is this coming from? My third time staying at this hotel, and this is the first time I received this note. We have never checked out late before, so I really don’t get it. It’s also really nice that they have the private beach, but it’s very dirty. They try to clean it up, but they don’t throw the trash away. They simply pick it up and throw it on both sides of the beach. Me and my girlfriend saw a lady (a guest staying at the hotel, not hotel staff) picking up trash on the beach, and decided we were going to help her. I went to the bar and asked for a trash bag, and the 3 of us picked up trash on the beach as much as we could. Luckily we made a friend that way. Like I said, I’ve stayed at this hotel and this was my third time, but I really feel like the standards have dropped. Now the main things about this hotel is just the private beach and the proximity to the airport. I will think twice before booking a stay here again. I feel there are hotels for the same price and cheaper that offer better service with more helpful staff. I just really want to thank the manager (the older gentleman with the white shirt in the restaurant) again for your excellent service. You are a star.
Käännä
Majoituspaikan vastaus: Dear KUHN,Thank you for taking the time to share your recent experience at our hotel. We truly value your feedback as a loyal guest and we're sorry to hear that your stay did not meet your expectations this time around. We apologize for the inconvenience caused due to the delay and inconsistencies in housekeeping services, as this is not the standard of service we strive for. Your remarks have been shared with our team, and we assure you that we are assessing our cleaning protocols to ensure a more timely and reliable service.We appreciate your positive comments on the service you received from our restaurant manager. He is indeed a star and reflects the caring and dedicated attitude we aim to showcase. Your praise will certainly be passed along to him.Regarding your experience with the beach cleanliness, we are disheartened to hear that the cleanliness was not up to par. We value our private beach and want it to be a highlight of each guest’s stay. We will work diligently to improve on this, and ensure our guests can enjoy a clean and pleasant beach experience.Again, we extend our sincerest apologies for any shortcomings during your recent stay. Your constructive feedback is invaluable in helping us improve. Please consider giving us another opportunity in the future to provide the level of service you have come to expect from us.Best Regards,Hotel Team
Majoituspaikan vastaus: 尊敬的客人,感謝您抽出寶貴時間提供5/5的評價,並表揚獨立沙灘。很高興聽到您對此部分的滿意。團隊總是致力於為客人提供最優質的體驗和服務。您的肯定是我們持續改進和努力的最大動力。希望能在您的下一次旅行中再次歡迎您,併為您提供同樣令人滿意的服務。此致Hotel Team