The Mooring Resort arvostelua

Majoituspaikan vastaus: Dear 1mdona,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the peaceful surroundings, clean beach, and relaxing atmosphere of our resort. Our team takes pride in providing courteous and helpful service, and it’s great to know we met your expectations.We’re delighted you found our location perfect for a tranquil getaway and appreciated the convenience of options like Grab or taxis for exploring Phuket Town whenever you wanted a change of scenery.We hope to welcome you back to The Mooring Resort for another serene stay in the future! 🌴✨Warm regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience at The Mooring Resort. Our team takes great pride in providing exceptional service and maintaining the beauty of our surroundings, and it’s incredibly rewarding to know that we succeeded in making your stay memorable.Your kind words about our location, beach, team and great score for surroundings, amenities, cleanliness and service mean the world to us. We strive to create a perfect getaway for our guests, and it sounds like we hit the mark during your visit.We look forward to welcoming you back for another 10/10 experience in the future!Warm regards,The Mooring Resort Team

Majoituspaikan vastaus: Dear Guest,Thank you so much for your glowing review of The Mooring Resort! We're thrilled to hear that you found our resort to be the perfect getaway spot with its beautiful surroundings, top-notch amenities, cleanliness, and exceptional service. Our team works hard to ensure that every guest has a memorable experience, and it's rewarding to know that we hit the mark during your stay. We hope to welcome you back again soon for another unforgettable beachside retreat!Warm regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear Karen,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be nice and helpful, and that you enjoyed the beautiful beach just outside our bungalows. Regarding your concerns about the water quality and drainage issues, we understand your frustration. There were indeed issues with the public water system during your stay, but rest assured, we are taking immediate steps to address this to ensure a more comfortable experience for our guests in the future. We appreciate your valuable feedback and hope to welcome you back for an improved stay in the future.Kind regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear Sam,Thank you for taking the time to share your wonderful experience at The Mooring Resort! We loved to hear that you found the surroundings, amenities, cleanliness, and service all deserving of a perfect 5-star rating. It's heartening to know that you had a great time relaxing at the beachfront and received excellent service, particularly from our lady's team at the front desk.We appreciate your recommendation and are thrilled to welcome you back for a second visit. Your continued support means a lot to us, and we look forward to providing you with another fantastic experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more details. Thank you again for choosing The Mooring Resort, and we can't wait to have you back for another enjoyable stay!Kindest regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear ChuaYW,Thank you for taking the time to share your review! We're delighted to hear that you had an excellent experience at our establishment. Our team takes pride in providing a friendly and welcoming atmosphere for our guests, and it's wonderful to know that you found our staff to be accommodating. We also appreciate your positive comments on the serene surroundings, as well as our top-notch amenities and cleanliness. Your feedback motivates us to maintain the high level of service and quality that you enjoyed. We look forward to welcoming you back in the future for another memorable stay.Best regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you enjoyed the style and location of our property. Your satisfaction is our top priority, and we're glad that you found our service to be up to your expectations.We do understand the inconvenience caused by the heavy rain during your stay, and we sincerely apologize for any disruption it may have caused. Regarding your cancellation request, we want to clarify our policy. As you mentioned, the weather conditions were beyond anyone's control, and unfortunately, cancellations made during such circumstances fall under our standard cancellation policy. We truly appreciate your understanding in this matter.On a brighter note, we're delighted to have been able to assist you in recovering your belongings that were left behind. It's part of our commitment to go the extra mile in providing exceptional service. Sending your belongings as a parcel to your house was the least we could do to ensure your convenience and satisfaction.Once again, we appreciate your valuable feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Your comfort and enjoyment are of utmost importance to us.Warm regards,The Mooring Resort Team

Majoituspaikan vastaus: Dear Chittyan,Thank you for sharing your experience at The Mooring Resort together with nice photos..We are delighted to hear that you enjoyed the tranquillity and privacy we offer, along with the pristine beach and clean, comfortable rooms. We understand the importance of a cool and pleasant environment, and we're glad that the room configuration and location provided a refreshing atmosphere for you.We are pleased to know that you appreciate our partner restaurant on site and dining options nearby as well as that our staff was helpful in assisting you with reservations. Additionally, it's great to hear that you discovered a local family restaurant just a short walk away, providing you with even more dining choices.We appreciate your feedback regarding the coral at one area on the beach in front of the hotel. While it may limit swimming directly in that precise area, we're glad you found our beach nearby with soft sand. We're thrilled to hear that Joy at the front desk made a positive impression with her warmth and enthusiasm. We'll be sure to pass along your kind words to her.Thank you for considering bringing your family for an extended stay in the future. We look forward to welcoming you all back and providing you with another memorable experience. If there's anything else we can assist you with, please don't hesitate to let us know.Best regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear sky_9527,Thank you for your great review with nice photos and videos of our beach!We're glad to hear that you enjoyed our peaceful beachfront location and found the beach suitable for swimming. It's wonderful that you also appreciated the fantastic ocean views at the our partner restaurant on site. We hope you had a memorable experience and look forward to welcoming you back soon!Best regards The Mooring Resort Team

Majoituspaikan vastaus: Dear Ayman,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a very good experience with us. It's always gratifying to know that our efforts are appreciated by our valued customers like you.We’d be happy to welcome you again at The Mooring Resort next time you'll visit Phuket. Do refer us to your friends and family for their next destination.Kind regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience with us.We truly appreciate your valuable feedback and are delighted to learn that you enjoyed the tranquil and secluded ambiance of our hotel, the private beach, and the pristine condition of our facilities. We are honored that you found our hotel to be of five-star caliber and would recommend us to others.We sincerely apologize for any inconvenience caused by the language communication issue during your stay. Please note that the higher room rate was due to the additional third guest in your room. We are committed to enhancing our communication with guests to prevent similar incidents in the future. We also understand that our location may not be convenient for everyone, but we hope that our serene and peaceful environment compensates for it.We regret that we could not fully resolve all the issues you experienced during your stay. However, we are grateful that we were able to assist you with some of the losses and appreciate your understanding.We would love to have the privilege of welcoming you back in the future and providing you with an even more exceptional experience. Thank you for choosing our hotel for your stay.Best regardsThe Mooring Resort Team

Majoituspaikan vastaus: Dear Finefish,Thank you for taking the time to share your experience at the Mooring Resort. We are delighted to hear that you were satisfied with the quality of our bungalow, service, room cleanliness, and amenities.Regarding breakfast, we appreciate your feedback. However, we would like to clarify that during the booking process, guests are given the option to add breakfast to their reservation at an additional cost. If a guest chooses not to include breakfast at the time of booking, it will not be included in their reservation. Nonetheless, guests are always welcome to purchase breakfast at our partner restaurant.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back to the Mooring Resort soon.Best regards,The Mooring Resort Team

Majoituspaikan vastaus: 尊敬的客人，謝謝你抽出時間來留下評論。我們感謝您的反饋，並很高興聽到您喜歡我們的服務和海景。但是，我們想澄清的是我們的海灘上沒有垃圾。我們以保持乾淨和愉快的環境為榮，並努力確保我們的海灘區域沒有任何垃圾或雜物。我們很抱歉如果有任何誤解讓您產生這種想法。請知道，我們致力於為所有客人提供舒適和難忘的體驗，我們將繼續努力保持高水平的清潔和衞生標準。再次感謝您的反饋，我們希望有機會在未來歡迎您的光臨。此致，The Mooring Resort團隊Dear guest,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you enjoyed the service and sea view. However, we would like to clarify that we do not have any garbage on the beach. We take pride in maintaining a clean and enjoyable environment for all of our guests, and we work diligently to ensure that our beach area is free of any litter or debris.We apologize for any confusion that may have led you to believe otherwise. Please know that we are committed to providing a comfortable and memorable experience for all of our guests, and we will continue to strive towards maintaining a high standard of cleanliness and hygiene. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Best regards,The Mooring Resort Team

Majoituspaikan vastaus: 親愛的評論者，感謝您分享您在度假酒店的體驗。我們非常高興聽到您喜歡房間的完整設施和精心設計的細節，例如桌子上的多個USB充電口。我們也很高興您讚賞簡約、質感的軟裝、良好維護的游泳池和美麗的景觀。我們的團隊非常自豪能夠為客人提供友好耐心的服務，我們很高興聽到我們達到了您的期望。我們也很高興您發現我們的摩託車租賃價格實惠、方便，並且您可以輕鬆地前往附近的便利店。正如您提到的，酒店位於一個安靜祥和的區域，衹有自然的聲音，非常適合想要放鬆休息的人們。我們感謝您對海灘的反饋，雖然它可能不是主流商業區，但我們希望周圍的寧靜和安寧可以彌補這一點。我們希望有機會再次歡迎您的光臨，併為您提供另一個愉快的住宿體驗。此致，酒店管理團隊Dear Guest,Thank you for sharing your experience at the Mooring Resort. We're thrilled to hear that you enjoyed the complete and well-appointed facilities of the room, as well as the thoughtful details like the multiple USB charging ports on the desk. We're also glad that you appreciated the simple and textured soft furnishings, well-maintained pool, and beautifully landscaped surroundings. Our team takes great pride in providing friendly and patient service to our guests, and we're happy to hear that we met your expectations.We're also pleased that you found our motorcycle rentals to be affordable and convenient, and that you were able to easily access the nearby convenience store. As you mentioned, the hotel's location in a quiet and peaceful area with only the sounds of nature is perfect for those looking to unwind and relax. We appreciate your feedback about the beach, and while it may not be a mainstream commercial area, we hope that the tranquility and serenity of the surroundings more than make up for it.We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.Best regards,The Mooring Resort Team