Rattana Beach Hotel

I had a great stay at this hotel as the staff were so lovely and kind. I had been given a room on the fourth floor and during the first night my air conditioning stopped working so I went and told the young man at the front desk at about 5:30am. He couldn’t change my room, ad it was quite early, but got me a fan which made do until I went back down a few hours later and talked with some other staff. They were able to change my room (turns out there was something wrong with the air conditioning in that room), they apologised profusely for putting me in that room, I let them know it wasn’t an issue and it’s all good, my room got upgraded with the change, the air conditioning worked perfectly and I then didn’t have a room with afternoon sun so it was perfect. Everything was great and the pool was good too! Location worked for me as I had everything nearby that I needed. The bed was way too firm for me but that can be an issue at a lot of hotels in SE Asia. The staff truly made my stay here so wonderful.

環境非常好

The service, location, and reception staff are very helpful and polite. Except for the breakfast, they should have other menu variety every day. Very close to restaurants, 5 minutes walk to the beach.