111 soi Cherngtalay 16, Srisoonthorn Road, Thalang, Phuket Province, 83110, ThailandNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
598 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.4
Palvelu4.5
Puhtaus4.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(598)
Positiiviset arviot(571)
Arvostelut valokuvien/videon kera(211)
Herkullinen aamiainen(116)
Tarjoaa noutoja/kuljetuksia(67)
Upea uima-allas(60)
Lähellä rantaa(35)
Upea ranta(17)
Kätevä ostosten tekoon(17)
Ystävällinen vastaanottohenkilöstö(10)
Kielteisiä arvosteluja(27)
Xiaoxiaofei520
Huone - King-size-vuode
Majoittunut 11. 2024
Perhe
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.1.2025
酒店很好
服務好
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
3 arvostelu
4.5/5
Mahtava
Lähetetty 2.1.2025
Хороший отель. Удобное расположение. Номера чистые и новые, но плохая шумоизоляция, слышно как чихают в соседнем номере и все что происходит в коридоре. До пляжа пешком 15 минут. Есть шаттл, но водитель ужасно вредный! Игнорирует любую просьбу. Испортил все впечатление об отеле своим хамским поведением.
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 9. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.12.2024
非常滿意,特別是淡季的價格非常好。停車場小哥也非常貼心的每次給我留着車位。
Käännä
Irene Zhang
King Deluxe -huone - Vuoristonäkymä
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 27.12.2024
The hotel was very nice, nothing less than expected for a Hilton, the service was immaculate as always. The room service was very nice also, most of the days we ordered a room service since the price was good and the food was also tasty. The only downside for us was that we had to rent a moto for everyday of our stay since it's a little bit far from the beach (5 min by moto). As per the facilities and cleanliness, everything was top notch.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience! We’re delighted to hear that our service and room service met your expectations for a Hilton stay. It’s also wonderful to know you found the facilities and cleanliness to be top-notch. While we understand the need to rent a motorbike for convenience, we hope our complimentary shuttle service provided some ease during your stay. We truly appreciate your feedback and hope to welcome you back for another enjoyable visit!
Vieraskäyttäjä
Kahden hengen deluxe-huone, vuoristonäköala
Majoittunut 11. 2024
Perhe
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 26.12.2024
Очень неудобно подходить к отелю. Нет тротуара, опасно ночью. Если хотите тишины - берите номер без балкона, но вид на вырубленный лес. С балконом - вид на дорогу и шумно.
Käännä
Majoituspaikan vastaus: Thanks for your feedback, we're are currently developing a walking guide to the heart of bang tao to guide guests to use the main road through laguna to boat avenue, it has dedicated sidewalks but is not the most direct road but it is a safer option.
Kevin Lyle
Huone - King-size-vuode
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
4.7/5
Mahtava
Lähetetty 26.12.2024
Everything was great. The staff was very nice, the room was bright, spacious and clean and the food was delicious. They offer a free shuttle to and from the beach but only a drop off at boat avenue (shopping and food area nearby). My only suggestion would be, add a pick up at boat avenue. Younger guest, as I, don’t mind the walk back but elder guest might appreciate that easy pick up without having to pay for a taxi or grab.
Käännä
6/10
Majoituspaikan vastaus: Thank you for your lovely feedback and for highlighting the aspects of your stay that you enjoyed, from our friendly team and spacious, clean rooms to the delicious food. We’re delighted to know you appreciated our complimentary shuttle service to the beach and Boat Avenue.Due to a heavy increase in traffic, specifically in boat avenue, we've recently change the policy to drop off only due to heavy increase in wait times. We're looking at alternative solutions to make sure guests can enjoy exploring the local area at easy from HGI Phuket.We hope to welcome you back for another enjoyable stay soon!
Liuziyi
Premium-kahden hengen huone parvekkeella
Majoittunut 10. 2024
Pariskunnat
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.12.2024
酒店位置很好,步行三分鐘就有711,整體社區安全
Käännä
Majoituspaikan vastaus: Thank you for sharing your positive experience! We are delighted to hear that you enjoyed our great location and found the surrounding area safe and convenient, with 7-Eleven just a short walk away.We look forward to welcoming you back for another perfect stay.
Vieraskäyttäjä
Twin-huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
27 arvostelu
3.7/5
Lähetetty 16.12.2024
沒有中文服務,早餐以西式和泰式為主,屬於經濟舒適酒店
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us. We are glad you found our hotel to be economical and comfortable.We sincerely apologize for any inconvenience caused due to the language barrier. While we do have two Chinese-speaking team members available to assist, we will strive to make their availability clearer to better support our guests.Your comments regarding breakfast are also appreciated, and we will consider ways to ensure our offerings appeal to a broader range of preferences.We hope to have the pleasure of welcoming you back in the future.
Akmal
Premium King -huone - Parveke
Majoittunut 11. 2024
Matkusta ystävien kanssa
9 arvostelu
4.5/5
Mahtava
Lähetetty 15.12.2024
From 5 point I’ll give 4,5 , is good
Käännä
Majoituspaikan vastaus: Thank you for your thoughtful review and for sharing your ratings! We’re glad to know you enjoyed your stay and appreciated our amenities and service. Your feedback motivates us to keep striving for excellence.We look forward to welcoming you back for another great stay!
Nikita
Twin-huone
Majoittunut 11. 2024
Pariskunnat
6 arvostelu
3.0/5
Lähetetty 6.12.2024
The hotel is heavily tired. It probably was good once it has been built but now it doesn't look as good as shown in the photos.
Our first room (1-3 photos) was a disaster. It had a door to the next room and there was a strong kind-of-sigarette smell coming through the door gap. It was impossible to stay there. And it also had hair all over the floor and the dirty spots almost everywhere. I had to ask for another room (4-9 photos). It didn't have that smell and was a little cleaner but not perfect as you can see on the photos.
I also disliked both of the rooftop pools despite the fact that I am totally a pool guy and in some hotels I was the only one spending the whole time in a pool. They doesn't look that beautiful in real life with dirty tiles.
Anyway the employees are kind and helpfull. The location is perfect if you don't mind walking - it takes 10-15 minutes to reach the beach or 5-10 minutes to reach the shopping area. The breakfast is 8/10 and lacked of plain and simple proteins like sausages in a few days.
As a result, don't expect too much from the hotel. Maybe it used to be premium quality but now it's 6/10 at max.
Käännä
6/9
Majoituspaikan vastaus: Thank you, Nikita, for sharing your detailed feedback. We regret that your stay did not meet your expectations and appreciate you highlighting areas for improvement. Your comments about cleanliness and maintenance have been shared with our housekeeping and management teams to ensure we address these concerns immediately.We’re glad you found our team kind and helpful and enjoyed our convenient location and breakfast options, although we acknowledge the need for consistency in the selection.If you decide to visit again, we would love the chance to make it right and provide you with a better experience. Thank you again for your candid review.
Vieraskäyttäjä
King-huone - Esteetön
Majoittunut 9. 2024
Matkusta ystävien kanssa
21 arvostelu
3.7/5
Lähetetty 5.12.2024
一般般,確實挺潮濕的,有潮濕的味道
Käännä
Majoituspaikan vastaus: We appreciate your comments and will use them to improve further. If you decide to stay with us again, please do not hesitate to reach out to our team during your stay, as we would be happy to assist in making your experience more comfortable. Thank you again for your review.
Vieraskäyttäjä
Twin-huone
Majoittunut 10. 2024
Pariskunnat
7 arvostelu
4.7/5
Mahtava
Lähetetty 2.12.2024
отель понравился , как и в почти всех сетевых отношение к гостю на уровне. единственное - достаточно далеко от пляжа
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the high level of service and hospitality during your stay.We understand that our location might feel a bit distant from the beach for some guests, though we hope you were able to take advantage of our complimentary shuttle service to make the journey more convenient.Your feedback is invaluable in helping us continue to improve, and we hope to have the pleasure of welcoming you back in the future.
Olena Sliusarenko
Huone - King-size-vuode
Majoittunut 10. 2024
Yksin matkustavat
2 arvostelu
3.0/5
Lähetetty 30.11.2024
Unfortunately even if it wasn’t busy on my check-in nobody told me about swimming pool ecc.
the area isn’t too nice to stay for long time … on reception desk only on the day of my check-out one lady was nice….
Cleaning service is every day, but my shower on the second day wasn’t cleaned properly
And … would be nice if on the check out the reception staff could say goodbye and have a good trip
At the entrance in the morning - before asking my room number maybe it’s nice to say “good morning”. And it is not about a knowing language, but abput of a simple smile to your customer , to be nice, to be welcomed….
P.S. even if they were nice and they up-graded my room😀
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback with us. We are glad to hear you appreciated the room upgrade and daily housekeeping service during your stay. However, we regret to learn that some aspects of your experience did not meet your expectations.Your comments about the check-in and check-out interactions, as well as the overall reception experience, are valuable to us. Providing a warm, welcoming atmosphere and clear communication about our amenities are priorities for our team, and your feedback will help us identify areas for improvement.We are also sorry to hear that the cleaning service fell short on one occasion. Rest assured, we will address this with our team to ensure higher consistency in maintaining our standards.
Vieraskäyttäjä
Huone - King-size-vuode
Majoittunut 10. 2024
Matkusta ystävien kanssa
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.11.2024
ดี สัดวกสบาย
Käännä
Majoituspaikan vastaus: Thank you for your wonderful review! We are thrilled to know that you found your stay comfortable and enjoyable. Your feedback means a lot to us, and we look forward to welcoming you back to Hilton Garden Inn Phuket Bang Tao for another great stay in the future.
ANDREI
Premium King -huone - Parveke
Majoittunut 10. 2024
Perhe
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 28.11.2024
Приличный сетевой хилтон, номера, как и сам отель, небольшие, но все сделано на первый взгляд органично. завтрак нормальный, есть овсянная каша, но выбор не большой. Отель скорее для тех, кому необходимо остановиться на 2, 3 дня, для длительной остановки можно посмотреть альтернативу. Есть трансфер на пляж и на боат авеню. Вблизи есть 7-eleven.
Käännä
Majoituspaikan vastaus: Dear Andrei,Thank you for your thoughtful feedback and for staying with us. We are delighted that you found our hotel well-designed and appreciated our breakfast offerings, shuttle service, and convenient location. Your comments about the room size and breakfast variety are valuable, and we will use them to enhance the guest experience further.We understand your perspective on longer stays and hope that for shorter visits, we remain a comfortable and convenient choice. We would love to welcome you again and provide an even better experience in the future.