Patong Bay Hill Resort arvostelua

Majoituspaikan vastaus: Dear Khun Issarachon,Greetings from Patong Bay Hill!Thank you so much for your kind words and lovely review to Patong Bay Hill. We’re delighted to hear that you enjoyed the atmosphere, our service, and the spacious, and cleanliness, it’s wonderful to know it provided the perfect setting for your relaxation.We do apologize if the breakfast did not fully meet your expectations. Your feedback is very valuable to us, and we will certainly take it into consideration as we work to improve our breakfast offerings to better suit our guests’ preferences.We truly hope to have the pleasure of welcoming you back to Patong Bay Hill again in the near future.Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Faithful,Greetings from Patong Bay Hill!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to Patong Bay Hill! Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Son,Greetings from Patong Bay Hill!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to Patong Bay Hill! Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Hoipun,Greetings from Patong Bay Hill!Thank you for your feedback. We're pleased to hear that you found the overall environment clean. We understand that some areas may feel a bit dated, and we are continuously working on updates and improvements to enhance the guest experience.As our property is quite large, shuttle service is provided for your convenience, including trips to Patong beach and Jungceylin shopping mall. We appreciate your understanding and will continue to improve both our facilities and transportation service. We hope to welcome you back again soon!Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Valued Guests,Greetings from Patong Bay Hill!Thank you for taking the time to share your feedback. We’re truly sorry to hear about the inconvenience you experienced during your stay, especially regarding the hot water issue and the wait time for the shuttle service.Please accept our sincere apologies for these shortcomings. What you described is certainly not the level of service we aim to provide, and we fully understand how this affected your overall experience. Our team is currently reviewing these concerns to ensure improvements are made promptly, particularly in our maintenance response and transportation efficiency.Thank you again for your honest comments, they are invaluable in helping us improve. We hope you might consider giving us another opportunity in the future to offer a much better stay.Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Valued Guests,Greetings from Patong Bay Hill!Thank you for taking the time to share such detailed feedback regarding your recent stay at Patong Bay Hill. We are truly sorry to learn that your experience did not meet your expectations, and we sincerely apologize for the various inconveniences you encountered during your stay.We are particularly concerned about the cleanliness and hygiene issues you mentioned, including the condition of the bedding and towels. These do not reflect the standards we aim to uphold. Your comments have already been forwarded to our Housekeeping Manager and Maintenance Team for urgent review and corrective action.We are also very sorry to hear about the issues with the shuttle service and luggage handling. It is unacceptable that any guest’s belongings were damaged, and we will investigate this matter further with the team to prevent such situations from occurring in the future.Regarding breakfast, we understand that a lack of variety can affect guest satisfaction — especially for those staying multiple nights. We are currently in the process of reviewing and updating our breakfast menu to offer more diverse and appealing choices.Lastly, we sincerely apologize for the service and attitude of our shuttle staff. This does not reflect the level of hospitality we aim to provide. We are taking immediate steps to enhance staff training in order to improve professionalism and guest satisfaction.Your feedback is truly valuable and will help us continue improving our service and facilities for all future guests. Once again, we thank you for taking the time to share your experience with us.Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Chi Ming,Greetings from Patong Bay Hill!Thank you very much for your feedback. We are very pleased that you enjoyed the sea view from your room, and we appreciate your comments regarding the stairs. We understand it can be a bit of a walk. We have bellboys standing by 24 hours to assist guests with their luggage, and we are always looking for ways to improve our guests’ comfort. Your feedback is very valuable, and we hope to welcome you again in the future.Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Patong Bay Hill!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill one day soon! Best Regard,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Valued Guest,Greetings from Patong Bay Hill!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to Patong Bay Hill! Best Regards,Patong Bay Hill.

Majoituspaikan vastaus: Dear Sego Fox,Greetings from Patong Bay Hill!Thank you so much for your kind words and for choosing to stay at Patong Bay Hill. We're truly pleased to hear that you had a lovely stay and found our property to be a great, and good value for money.We also appreciate your honest feedback regarding the condition of the rooms. Please rest assured that we are continuously working on improvements, and your comments have been noted as we plan for future upgrades.We hope to have the pleasure of welcoming you back again, and we’ll strive to make your next stay even more enjoyable.Best Regards,Patong Bay Hill Team.

Majoituspaikan vastaus: Dear Nikitalgnat,Greetings from Patong Bay Hill!Thank you very much for sharing your detailed feedback and for choosing to stay at Patong Bay Hill. We’re delighted to hear that you enjoyed the comfort and atmosphere of your cottage, and that you appreciated the peaceful, clean, and beautiful surroundings.However, we are truly sorry to learn that your experience was negatively impacted by the service at reception. Please accept our sincerest apologies for the impression you received. This is certainly not the standard of hospitality we strive to provide, and we take your comments very seriously.Your feedback has been shared with our Front Office Manager and will be addressed internally to ensure we provide a warmer and more welcoming experience for all our future guests.While we understand your disappointment, we do hope that you might reconsider and give us another opportunity to offer you the stay you truly deserve.Warm regards,The Patong Bay Hill Team.

Majoituspaikan vastaus: Thank you so much for your kind words and for sharing your experience with Patong Bay Hill. We're delighted to hear that you found our hotel luxurious and reasonably priced, and that you enjoyed your stay overall.We truly appreciate your suggestions regarding the breakfast and shuttle service. Your feedback is very valuable and will be shared with our team as we continue to improve our services.We’re so glad you were satisfied with your visit, and we hope to have the pleasure of welcoming you back again soon.Best Regards,Patong Bay Hill Team.