C & N Resort and Spa

這是一家黑店，專門坑中國人的錢，所有中國人不要住！！！ 退房時説電視壞了讓我們賠13000泰銖，入住3天期間我們沒有碰過電視，電視邊框一個小的裂痕裏面很多灰塵，可以看出來不是新傷，來了2個警察都是不做任何處理，其中一個警察説我們確定沒有碰過電視，酒店拿不出我們破壞電視的證據不用賠錢，最後我們和酒店的工作人員一起去了警察局，警察接了酒店老闆的電話後，説一定讓我們賠錢，我反覆重申我沒有破壞電視，警察看我態度堅決就走了，我們一家老小不吃不喝，在警局耗了一天，期間酒店的工作人員打電話給老闆，我們用翻譯軟件記錄，是酒店房嫂打掃房間時弄壞了電視，所以訛詐敲詐我們賠錢，因為我們不賠錢就要他們自己賠錢，後面長者孩子又累又餓要中暑了，我迫於無奈付款了4000泰銖，這簡直是一場噩夢，泰國警察和泰國酒店都對中國人很不友好，他們經常做出這種事情，但我一定會維權到底，我要聯繫大使館、旅遊局、所有網絡平台，曝光他們！

設施：設施很老舊，洗澡的時候花灑砸下來流了好多血，血止住了才看到一道血口，臉上都破相了酒店無任何賠償，衹給了消毒水和棉球讓自己消毒，期間打算換房間結果新房間沒熱水，最後等到晚上11點多才等到修理人員來修好才洗上澡，當天出海了再經歷着一堆事人都累傻了，從八點多到酒店一直到11點多才終於洗澡休息好，真的不推薦這個酒店，不知道下一個受傷的又是誰，酒店對於砸傷人沒有任何補償措施，好像臉上的傷口不重要一樣，要不是第二天走的時候要趕飛機去機場，真的想面對面罵那個經理。因為走的時候那個員工説你可以去二樓見我們經理，叫我自己上去，當時去機場的車也到了，拉黑這家酒店真的

I stayed at this hotel for 11 nights. On the 5th day, the air conditioner in my room broke. I was offered to spend the night in another room until the air conditioner was fixed. I found this strange and we agreed that I would make do with a fan for now. Two days later, they finally told me that I was being moved to a different room on a higher level. Why didn't they move me right away? One day, I returned to my room and realized that I couldn't open the door with my card. It simply didn't respond to the card. I had to go to the reception four times and they told me that the card was demagnetized. But it turned out that the door lock was discharged. Then, two days before departure, I went to the reception and asked for a late check-out. I agreed to the offer and paid 950 baht. But on the day of check-out, the manager simply couldn't find my payment. And until I started making a fuss and telling her to call another manager who accepted the payment, she said, "Sorry, ma'am." In short, everything about this hotel seems broken; half the staff don't know their jobs. The hotel is nice, the cleaning is good, the grounds are green, but the service issues ruin it all. And this is the first hotel I've ever stayed at where they won't let you leave until they check if you broke anything in the room. Overall, for me, the negatives outweighed the positives.

The hotel is clean, room smelled well. Reception is friendly. I would stay in the hotel one more time when revisit Phuket. The minus is a location on the hill, luggage becomes a small inconvenience.

Really good stay. Clean and new amenities. The staff are nice and they let me check in early too!

Hotel clean , people very nice . Not modern but everything is working well ! I recommend it .