Centara Grand Beach Resort Phuket arvostelua

Majoituspaikan vastaus: Dear Tanyanuch,Thank you very much for sharing your experience with us. We are delighted to hear that you had a wonderful stay and that our peaceful location, well-maintained pool, and variety of activities contributed to your relaxing getaway. We are especially pleased that our team was able to make your birthday celebration memorable through thoughtful gestures and attention to detail.Your kind words regarding our buffet breakfast and the overall service are much appreciated. We are grateful for your recommendation and look forward to the opportunity of welcoming you back for another memorable stay.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the smiles and friendliness of our staff. However, we regret to learn that you experienced delays in service, and we sincerely apologize for any inconvenience this may have caused.We also appreciate your comments regarding the distance between the rooms and the restaurant. We understand that the weather can sometimes affect convenience, and we will consider your suggestion to further improve guest comfort during rainy days.Your feedback is valuable, and we will use it to continue improving our services. Thank you again for your review.Best Regards,Management Team

Majoituspaikan vastaus: Dear StefPek,Thank you for taking the time to share your review. We are pleased to hear that you enjoyed the resort's location, the beautiful beach, and the pool facilities for both children and adults. It’s wonderful to know that our staff, including the manager, contributed to making your stay more comfortable by providing a room that suited your family’s needs.We are also glad that you enjoyed the breakfast and the buffet dinners, particularly the fresh seafood. It’s great to hear that you discovered a local beach restaurant nearby as well.Thank you once again for your kind words. We look forward to welcoming you back in the future.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed your second stay with us and that you plan to return. Your continued trust and support mean a great deal to us. We look forward to welcoming you again in the future.Best Regards,Management Team

Majoituspaikan vastaus: Dear Traveling_and_You,Thank you very much for taking the time to share your review. We are delighted to hear that your expectations were exceeded during your stay. It is wonderful to know that you appreciated the lush greenery and the beautifully maintained grounds, as well as the cleanliness and comfort of your room. We are also thrilled that our staff made a positive impression with their friendliness and attentiveness. It is great to hear that you enjoyed the variety of breakfast options and the pristine beach with its clear, warm waters. We are grateful for your kind words and are pleased to have contributed to such a memorable experience. We hope to have the pleasure of welcoming you back in the future.Best Regards,Management Team

Majoituspaikan vastaus: Dear irisL7888,Thank you very much for taking the time to share such a detailed review on Trip.com. We are delighted to hear that you were satisfied with your stay and that the hotel met your expectations despite your initial concerns.We appreciate your feedback on the cleanliness, and we are pleased to know that the room and facilities were up to your standards. It is great to hear that the service provided, including the assistance with directions and luggage, added to your positive experience. We also value your feedback regarding the check-in time, and we will certainly work on improving the efficiency of this process to better serve our guests in the future.We are glad you enjoyed the facilities, including the pool and the beach, and found the location to be convenient for dining and activities. Your thoughtful comments on the restaurant options and surrounding environment are greatly appreciated.Thank you again for your feedback. We look forward to welcoming you back.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest, Thank you very much for sharing your positive experience with us. We are delighted to hear that your family had such an enjoyable stay and that your child especially loved our pools, waterslides, and lazy river, as well as the nearby beach. It is wonderful to know that you were pleased with the friendly and attentive service from our team. We strive to ensure that every guest feels welcome and valued, and we are thrilled that you had a satisfying experience with us. We look forward to the opportunity of welcoming you and your family back in the future.Best Regards,Management Team

Majoituspaikan vastaus: Dear Warawut,Thank you very much for taking the time to share your review. We are pleased to hear that you enjoyed the service, breakfast, and your room. We appreciate your feedback regarding the Thai restaurant, and we will certainly take it into consideration as we continue to improve our offerings. We look forward to welcoming you again in the future.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you for your feedback. We are glad to hear that your experience was satisfactory. We hope to have the pleasure of welcoming you back in the future.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you very much for your kind review. We are delighted to hear that you had a great stay and enjoyed the resort. We understand that the location may pose some inconvenience for accessing nearby attractions. We hope to welcome you back for another enjoyable stay in the future.Best Regards, Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the beautiful view of Karon Beach and the room's initial impression. However, we regret that the details of your experience did not meet your expectations.We are sorry that you were not aware that slippers and toothbrushes are available upon request. We strive to provide our guests with everything they need to enhance their stay, and we appreciate you bringing this to our attention.Thank you again for your valuable comments.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you for sharing your detailed feedback. We are sorry to hear that your experience did not fully meet your expectations. We understand your concern regarding the extra charges for an additional bed that was not provided, and we apologize for any misunderstanding that occurred. As for the location, we do recognize that the road outside the hotel can be busy, but please note that as it is a public road, we are unfortunately unable to create a pedestrian walkway due to regulations.Regarding the beach area, we are unable to place any beach chairs on the public beach due to local laws, but we are happy to hear that you enjoyed the peaceful beach.We sincerely regret that your experience did not meet your expectations, and we will use your feedback to make improvements moving forward.Best Regards,Management Team

Majoituspaikan vastaus: Dear valued guest,Thank you very much for taking time to post review. We are pleased to hear that you found the rooms clean, cozy, and comfortable, and that you found the pricing reasonable. It’s great to know that you enjoyed the pizza and the various facilities. We are glad that our hotel provided a relaxing environment where you could enjoy your stay without needing to leave. We truly appreciate your feedback and look forward to welcoming you again.Best Regards,Management Team