Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.7
Mukavuudet7.9
Palvelu8.2
Puhtaus8.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(125)
Positiiviset arviot(111)
Arvostelut valokuvien/videon kera(60)
Upea merinäköala(22)
Upea uima-allas(15)
Lähellä rantaa(12)
Kätevä sijainti(11)
Keskitasoinen äänieristys(8)
Tarjoaa noutoja/kuljetuksia(7)
Hyvää ruokaa(6)
Sopii erinomaisesti liikematkoille(5)
Kielteisiä arvosteluja(14)
Vieraskäyttäjä
Perheen kahden hengen huone
Majoittunut 5. 2025
Perhe
1 arvostelu
7.0/10
Lähetetty 1.7.2025
الموقع جيد ولكن الفطور غير متنوع ولا توجد فعاليات فالفندق
ولا يوجد مصعد إلى غرفتي
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We're glad you liked the location and appreciate your comments about breakfast variety, hotel activities, and the elevator access. We’ll share this with our team to improve the guest experience. Hope to welcome you back for a better stay!Best regards,Kath GuancoGuest Experience Manager
Vieraskäyttäjä
Deluxe-kahden hengen huone parvekkeella ja merinäköalalla
Majoittunut 5. 2025
Matkustus ystävien kanssa
5 arvostelu
6.0/10
Lähetetty 25.6.2025
建議早餐可考慮加多一些中國人的口味及款式
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your helpful suggestion! We really appreciate your feedback and will think about adding more Chinese flavors and styles to our breakfast. It's important to us to offer different choices for our guests, and your ideas help us get better. We look forward to seeing you again soon!Best regards,Kath GuancoGuest Experience Manager
mike guoqiang
Perheen kahden hengen huone
Majoittunut 4. 2025
Perhe
6 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 6.6.2025
Location is good for families with children as it is away from the bustling of the pubs/ clubs. Patong beach is down the slope and there're convenience stores& eateries within walking distance. Bangla walking street is about 5-10 mins car ride or 1.7km walk on the street beside Patong beach. Food is ok in the hotel and there are some popular restaurants located ( Baan Rim Pa$$$ & Kaab Gluay) nearby as well.
Käännä
6/12
Majoituspaikan vastaus: Dear Mike,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the peaceful location of our property and found it suitable for families. It's great to know you appreciated the easy access to Patong Beach, nearby eateries, and convenience stores, as well as the short distance to Bangla Walking Street.We’re also glad you had the chance to try the hotel’s food and explore some of the well-known local restaurants nearby like Baan Rim Pa and Kaab Gluay. Your comments are valuable to us, and we hope to welcome you and your family back for another comfortable stay soon.Best regards,Kath GuancoGuest Experience Manager
Keenlen
Deluxe-kahden hengen huone parvekkeella ja merinäköalalla
Majoittunut 4. 2025
Perhe
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 31.5.2025
Went there on a mother-daughter trip to celebrate my daughter's 21st birthday and her graduation. Overall had a fantastic time there. Loved our room that overlooked the ocean and daily sunset. All the staff we met (from check-in, buggy/transfers, breakfast, checkout) were extremely polite, always helpful and responsive. Was truly very appreciative of the thoughtful gestures that made our stay that much more special (e.g. room towel arrangement for birthday, birthday cake). Breakfast spread was fabulous and the shuttle to Jungceylon runs every hour. Do note that this property isn't for the non-fit nor faint-hearted as the slopes to the rooms are fairly steep and unsheltered, also the walk up (if you don't want to wait for the in-house shuttle) from road to lobby. We carted back bottled water from the 7-11 all the way back to our rooms and it was as good as my gym weighted elevated farmer's walk :-) Overall, had the most enjoyable time, Thank you Novotel!
Käännä
Majoituspaikan vastaus: Dear Karen Chan,Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your mother-daughter trip and your daughter’s special celebrations were memorable. It’s great to know you enjoyed the ocean views, sunsets, and that our team made your stay extra special with those thoughtful touches.We appreciate your helpful note about the slopes and shuttle service, which will surely assist future guests in planning their visit. Your fun comparison to a workout gave us a smile!We look forward to welcoming you both back for more beautiful moments at Novotel Phuket Resort.Best regards,Kath GuancoGuest Experience Manager
Vieraskäyttäjä
Deluxe-huone parvekkeella ja merinäköalalla(parivuode)
Majoittunut 4. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 29.5.2025
Very nice stay.
Excellent sea view from the room.
Breakfasts very good spread.
Staff very helpful and polite.
Will recommend to friends
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay, especially the beautiful sea view, our breakfast spread, and the service provided by our team. Your recommendation truly means a lot to us, and we look forward to welcoming you or your friends again in the near future!Best regards,Kath GuancoGuest Experience Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
11 arvostelu
4.5/10
Lähetetty 23.5.2025
環境很舊,有蟲子,服務一般。
Käännä
Majoituspaikan vastaus: Dear valued Guest,Thank you for sharing your feedback. We’re sorry to hear that aspects of your stay did not meet your expectations, especially regarding the environment and service. Please know that we take your comments seriously and will work on improving these areas to enhance our guests’ experience.We appreciate your honesty and hope to have the opportunity to welcome you back in the future.Best regards,Kath GuancoGuest Experience Manager
Anonyymi käyttäjä
Superior kahden hengen huone
Majoittunut 2. 2025
Perhe
3 arvostelu
9.5/10
Mahtava
Lähetetty 21.5.2025
非常非常好!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear you had a very, very good stay. We look forward to welcoming you back soon!Best regards,Kath GuancoGuest Experience Manager
International traveler2
Superior Double -huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
29 arvostelu
9.5/10
Mahtava
Lähetetty 14.5.2025
Great service in a wonderful relaxing setting
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words! We’re delighted to hear you enjoyed our service and found the setting relaxing. We look forward to welcoming you back for another wonderful stay!Best regards,Kath GuancoGuest Experience Manager
Аида Антонова
Deluxe-huone parvekkeella ja merinäköalalla(parivuode)
Majoittunut 3. 2025
Matkustus ystävien kanssa
6 arvostelu
9.0/10
Mahtava
Lähetetty 8.5.2025
Отель конечно староват, но, прекрасное расположение, в тишине, но в центре событий. Очень удобный трансфер от отеля, вниз к входу и от входа наверх, к джейцейлону и обратно. Вид на море шикарен! Завтраки сытные, но 10 дней ели одно и то же. бассейны хорошие. Слышимость в номерах сильная, убираются хоть и каждый день, но полы все равно в волосах. Кондиционер раьотает отлично, кровать огромная, мягкая. Полотенца белоснежные, мягкие, вода в номере в стеклянных бутылках, 4 шт. Холодильник шумный, пришлось выключить. Жили во 2м корпусе от лобби "Гибискус", остальные корпуса выше, подниматься пешком тяжело, поэтому от лобби наверх тоже возит электромобиль б, персонал приветливый
Käännä
6/10
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share such a detailed review of your stay. We’re pleased to hear you enjoyed our great location, gorgeous sea views, and the convenience of our shuttle transfers. It’s wonderful that you found the bed comfortable, air conditioning effective, and appreciated the daily cleaning and friendly staff.We also appreciate your honest feedback regarding the breakfast variety, room noise, and the refrigerator — we will look into these issues to improve our guests’ experience. Your comments about accessibility between buildings are also very helpful as we continue to enhance our services.We hope to welcome you back for another stay, and provide an even better experience next time.Best regards,Kath GuancoGuest Experience Manager
Christelles
Deluxe-huone parvekkeella ja merinäköalalla(parivuode)
Majoittunut 3. 2025
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 6.5.2025
Hôtel très beau, accueil chaleureux, personnel à l’écoute et très serviable. Beaucoup de marches pour se rendre à la plage…
Käännä
Majoituspaikan vastaus: Dera Christelles,Thank you for your kind words! We’re delighted to hear you enjoyed the warm welcome and attentive service from our staff. We appreciate your note about the steps to the beach and will take it into consideration for future improvements.We hope to welcome you back soon for another great stay!Best regards,Kath GuancoGuest Experience Manager
Vieraskäyttäjä
Deluxe-huone parvekkeella ja merinäköalalla(parivuode)
Majoittunut 3. 2025
Perhe
5 arvostelu
10/10
Ylivertainen
Lähetetty 27.4.2025
I highly recommend this hotel. Location is great and there have a lot of restaurants near hotel. Hotel is near the beach. And responsibility is so great. My son broken the cup in hotel room. But we don’t need to pay for that. They didn’t make a change for this. Really appreciate for that. Thanks again and this is a great hotel. But one thing is not good, that is we can hear doors closing sound from next room.Soundproof system is not good. Only that one but other is really nice. Great 👍
Käännä
Majoituspaikan vastaus: Dear Valued Guest,hank you so much for your kind recommendation and wonderful feedback! We're delighted to hear that you enjoyed our great location, proximity to the beach, and the nearby restaurants. It's also great to know that our team was able to make your stay more comfortable with their understanding and helpfulness. We truly appreciate your recognition of our service.We apologize for the issue with the soundproofing, and we will definitely look into ways to improve this aspect of the experience. We're grateful for your thoughtful feedback and hope to welcome you and your family back again soon for another great stay!Warm regards,Kath GuancoGuest Experience Manager
Vieraskäyttäjä
Deluxe-huone parvekkeella ja merinäköalalla(parivuode)
Majoittunut 3. 2025
Pariskunta
4 arvostelu
10/10
Ylivertainen
Lähetetty 22.4.2025
View are really good but the breakfast was a limited option
The hotel in a mountain
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We’re glad to hear you enjoyed the beautiful views during your stay. We also appreciate your comments about the breakfast options. We're always looking to improve and will certainly take your feedback into consideration as we work to offer a wider variety. Regarding the location, we understand the mountain setting may not be for everyone, but we’re happy you were able to enjoy the stunning surroundings. We hope to welcome you back for another great experience soon!Warm regards,Kath GuancoGuest Experience Manager
Pattymon
Deluxe-kahden hengen huone parvekkeella ja merinäköalalla
Majoituspaikan vastaus: Dear Pattymom,Thank you for sharing your feedback. We sincerely apologize for the communication issues regarding the email and the delay with your room availability upon arrival. We understand how frustrating that must have been. We're glad to hear that our restaurant staff, housekeepers, and bellboys provided excellent service and made a positive impact during your stay. We will review your comments with the team to ensure better communication and smoother check-ins in the future. We truly appreciate your understanding and hope to welcome you back soon for a more seamless experience.Warm regards,Kath GuancoGuest Experience Manager
Vieraskäyttäjä
Perheen kahden hengen huone
Majoittunut 2. 2025
Perhe
4 arvostelu
9.5/10
Mahtava
Lähetetty 1.4.2025
Отличный отель! Буду рекомендовать его однозначно! Уборка ежедневно, в любое время - даже по звонку. Молодцы, так держать! Завтрак тоже понравился, есть из чего выбрать👍🏻 Очень приятно было отдыхать у вас, капунька !!!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your fantastic review! We’re so happy to hear you enjoyed your stay and appreciated the daily cleaning service and the variety at breakfast. Your kind words mean a lot to us, and we’ll be sure to share them with our team. We look forward to welcoming you back soon. Kapunka!Warm regards,Kath GuancoGuest Experience Manager
Xiaomatiantian
Deluxe-kahden hengen huone parvekkeella ja merinäköalalla
Majoituspaikan vastaus: Dear Mr. Quan,Thank you for sharing your feedback. We apologize for the inconvenience with the towels and will work on improving the service to ensure a quicker response. We're glad you enjoyed the view and our overall services, and we appreciate your understanding. We hope to welcome you back for an even better experience next time!Best regards,Kath GuancoGuest Experience Manager