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MoshanghuakaiWanderlust
Yhden makuuhuoneen huvila - Oma uima-allas
Majoittunut 9. 2024
Liikematkustajat
10 arvostelu
4.7/5
Mahtava
Lähetetty 26.12.2024
風景無敵,帶泳池的別墅是我所愛。是遠離塵囂的所在
Käännä
Majoituspaikan vastaus: Dear Guest,It was a great pleasure to have you at COMO Point Yamu and we hope to see you again in our paradise.Sincerely,Franz BarnikelDirector of RoomsCOMO Point Yamu
Majoituspaikan vastaus: 親愛的Anzhela,非常感謝您分享您在我們酒店的美好體驗!我們很高興得知您和您的妻子都喜歡在COMO Point Yamu的住宿。我們始終致力於為客人提供優質的服務,聽到您對我們員工的讚賞讓我們倍感欣慰。感謝您推薦我們的酒店,期待不久後再次歡迎您光臨,享受一個更加放鬆的假期!温暖的問候,Franz BarnikelCOMO Point Yamu團隊
Adigree
Bay-sviitti
Majoittunut 8. 2024
Yksin matkustavat
3 arvostelu
4.5/5
Mahtava
Lähetetty 21.10.2024
Amazing place to unwind and relax and do some changing in your life, everything was great just a remote place
Käännä
Majoituspaikan vastaus: Dear Adigree,Thank you for your wonderful feedback about your stay at COMO Point Yamu! We're thrilled to hear that you found our resort to be an amazing place to unwind and relax.We understand that our location is a bit remote, but we believe it adds to the tranquility and peaceful atmosphere that many of our guests appreciate. We're glad you enjoyed your time here and hope it provided you with the opportunity for reflection and renewal.We look forward to welcoming you back for another relaxing getaway in the future!Warm regards,Franz BarnikelCOMO Point Yamu
Vieraskäyttäjä
Phang Nga -sviitti
Majoittunut 9. 2024
Yksin matkustavat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.10.2024
This hotel has a premium location on the top of a peninsula with an amazing view both on sunset and sunrise. The infinity pool make you want to swim without end. The complimentary yoga in the morning also unforgettable. Food in Italian restaurant very refined.
Käännä
6/7
Majoituspaikan vastaus: Dear Guests,Thank you so much for your fantastic feedback about your stay at COMO Point Yamu! We're delighted to hear that you enjoyed our premium location on the peninsula, along with the breathtaking views of both sunset and sunrise.It's wonderful to know that you loved the infinity pool and found our complimentary morning yoga unforgettable. We're also pleased to hear that you enjoyed the refined dining experience at our Italian restaurant.Your kind words truly motivate us to continue providing exceptional experiences for our guests. We hope to welcome you back for another memorable stay in the future!Warm regards,Franz BarnikelCOMO Point Yamu
Majoituspaikan vastaus: 親愛的客人,感謝您給予我們的精彩反饋!我們很高興得知您對COMO Point Yamu的建築、房間和設計感到印象深刻。我們努力創造一種獨特的氛圍,與客人產生共鳴,得知您感受到如同入住現代藝術博物館的體驗,我們非常欣慰。感謝您提醒我們關於淋浴間門的問題;我們會確保對此反饋進行處理,以增強客人的安全和舒適感。期待再次歡迎您光臨,享受另一個難忘的入住體驗!温暖的問候,Franz BarnikelCOMO Point Yamu團隊
TAK MING
Phang Nga -allas-sviitti
Majoittunut 8. 2024
Pariskunnat
5 arvostelu
2.5/5
Lähetetty 3.10.2024
酒店服務、設施、食物 一般
Käännä
Majoituspaikan vastaus: 親愛的Tak Ming,感謝您對您在COMO Point Yamu的住宿反饋。我們非常重視您對我們服務、設施和食物的評價。我很高興地告訴您,我們最近更新了所有菜單,並在食物質量上進行了重大改進。我們致力於提升客人的用餐體驗,您的反饋對我們非常重要。期待不久後再次歡迎您光臨,以便您親自體驗這些改進!温暖的問候,Franz BarnikelCOMO Point Yamu團隊
Majoituspaikan vastaus: 親愛的Luqi,非常感謝您對您在COMO Point Yamu住宿的精彩反饋!我們很高興得知您認為別墅非常棒,並且感受到了我們豪華裝修帶來的賓至如歸的感覺。得知您享受了美麗的自然環境以及我們提供的游泳池、花園和健身房等多種設施,我們感到非常欣慰。您的讚美肯定了我們為客人提供卓越體驗的努力。我們非常感激您的推薦,期待在未來再次歡迎您光臨,享受一次滿意的入住體驗!温暖的問候,Franz BarnikelCOMO Point Yamu團隊
Majoituspaikan vastaus: 感謝您分享您在COMO Point Yamu入住的反饋。我們很高興聽到您整體上有一個積極的體驗,也感謝您對酒店維護和淋浴水壓的好評。很高興知道您喜歡我們的意大利麪和披薩,並覺得食材非常新鮮。對於天氣沒有達到您的預期,我們感到抱歉,但希望這並沒有過多影響您在我們酒店的體驗。您對泰餐味道的反饋對我們非常重要,我們一定會將其反饋給我們的廚師團隊,以確保我們不斷改進。期待在不久的將來再次歡迎您,帶給您更加難忘的入住體驗。此致Franz BarnikelCOMO Point Yamu
Majoituspaikan vastaus: Dear Tashageshangyang,Thank you so much for your wonderful feedback about your stay at COMO Point Yamu! We're thrilled to hear that you enjoyed the Phang Nga Bay Pool Suite and found our staff warm and enthusiastic. It's also great to know that our breakfast left a positive impression.We truly appreciate your observation about the service style and the added value of speaking English during your stay. As a note, we also have team members who are proficient in Mandarin, and we’re happy to assist guests in their preferred language to ensure a more comfortable and personalized experience.We look forward to welcoming you back for another memorable stay!Warm regards,Franz BarnikelCOMO Point Yamu
Mone.O
Bay King -huone
Majoittunut 7. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 8.9.2024
The pros- Upon checking in, I was really impressed with how Como Point Yamu has a melange of modern and contemporary European aesthetics with Thai elements which surprisingly work really work well together.
It took approximately 40 mins to get to the airport and 40 mins to get to central Phuket. The hotel is beautifully styled and feels like a luxurious retreat.
The room very clean and spacious, and we were able to get a room with a large bath tub (as requested) and even a balcony with a view of the bay.
The are a lot of activities to keep you busy during the day- yoga/stretching classes, beach walks, bracelet making classes, towel folding classes, etc which were complimentary. Enjoyed using the gym facilities as well.
For breakfast- the selection was plentiful (buffet and a la carte menu) and there were a lot of fresh fruits and juices to choose from. Especially enjoyed the chocolate muffins. Breakfast is at La Sirena which is by the pool, and has a wonderful view of the sea.
The Pad Kra Pao from the in-room dining menu one of the favorite things I had during my trip.
Some points that can be improved-
Staff and hospitality may be inconsistent. The reception staff were very friendly but the communication regarding activities prior to checking in seemed to had not been well coordinated.
The massage I had booked had not been confirmed due to a technical/communication error.
The Como Shamabala staff were really great and professional. I had a massage in the past at the Como Shambala Spa which was one of the best, but this time the massage therapist did not reach my expectations. Upon informing the staff, the team called for the therapist to provide a session.
Regarding a breakfast staff- For the a la carte menu (1 order per person) I was not able to finish the fried rice which I didn’t want it to go to waste so I asked if we could get it to go. After it had been packed up, the staff which handed it to us (pretty sternly) said we were not allowed pack up food. If only the staff had told us that this couldn’t be done, we would have understood. At the Como in Ubud we were able to get the food to go- but policy might be different.
Overall- it was a wonderful experience especially for the price, and would definitely stay here again.
Käännä
Majoituspaikan vastaus: Dear Mone.O,Thank you so much for taking the time to share your detailed feedback about your stay at COMO Point Yamu. We are delighted to hear that you enjoyed the blend of modern and contemporary European aesthetics with Thai elements, and that you found our hotel to be a luxurious retreat.We appreciate your compliments about the cleanliness and spaciousness of your room, as well as the variety of complimentary activities we offer. It’s great to know that you enjoyed our breakfast selection at La Sirena and particularly liked the chocolate muffins and the Pad Kra Pao from our in-room dining menu.We also value your constructive feedback regarding staff consistency and communication. We apologize for any inconveniences you experienced, particularly with the massage booking and the to-go food policy. Your comments will be addressed with our team to ensure we improve in these areas.We are thrilled that overall, you had a wonderful experience, and we look forward to welcoming you back for another stay in the future!Warm regards,Franz BarnikelCOMO Point Yamu
Vieraskäyttäjä
Bay-sviitti
Majoittunut 7. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.9.2024
房間很大 酒店設施很好!還有專門小朋友的遊玩的地方,適合布吉這種多🌧️的地方!
Käännä
Majoituspaikan vastaus: 感謝您的寶貴反饋!我們很高興得知您喜歡寬敞的房間和酒店的設施。特別是在布吉多雨的日子裏,很高興我們的小童專用遊玩區能夠為您的入住體驗增添樂趣。我們非常感謝您的稱讚,並期待再次歡迎您和您的家人回到COMO Point Yamu,享受另一次美好的入住體驗。此致,Franz BarnikelCOMO Point Yamu
Shufang
Phang Nga -allas-sviitti
Majoittunut 7. 2024
Pariskunnat
18 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.8.2024
I booked COMO Point Yamu for our 10th anniversary, and it was an incredible experience. The room had a stunning view, a private pool, and a thoughtful anniversary setup along with a welcome present. The facilities were excellent, and the food was delicious. I particularly enjoyed the sauna and massage. Thank you to the hotel and staff for making this week truly unforgettable!☺️
Käännä
Majoituspaikan vastaus: Dear Shufang,Thank you so much for choosing COMO Point Yamu to celebrate your 10th anniversary, and for sharing such a wonderful review of your stay! We are thrilled to hear that you enjoyed the stunning room view, private pool, and the special anniversary setup. It’s fantastic to know that our facilities, delicious food, and relaxing sauna and massage added to your experience.We’re delighted that our team could help make your anniversary truly unforgettable. It was our pleasure to have you with us, and we look forward to welcoming you back for many more special occasions in the future.Warm regards,Franz BarnikelCOMO Point Yamu
Geeson
Phang Nga -allas-sviitti
Majoittunut 7. 2024
Pariskunnat
62 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.8.2024
Very good. More than our expectations. The staffs are excellent. Surely go back there
Käännä
Majoituspaikan vastaus: Dear Geeson,Thank you for your kind words! We’re thrilled to hear that your stay at COMO Point Yamu exceeded your expectations and that our staff made a positive impression on you. Your appreciation means a lot to us, and we are excited to know that you plan to return.We look forward to welcoming you back for another great experience soon!Warm regards,Franz BarnikelCOMO Point Yamu
Vieraskäyttäjä
Bay-sviitti
Majoittunut 7. 2024
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 23.8.2024
The service was extremely impressive and the view was st
Käännä
Majoituspaikan vastaus: Dear Guest,Thank your for your perfect rating. It was a pleasure to have you at COMO Point Yamu and we hope to see you again.Warm regards,Franz BarnikelDirector of Rooms
Majoituspaikan vastaus: 感謝您與我們分享您的體驗。我們很高興聽到您在 COMO Point Yamu 享受了寧靜的環境,並且我們的團隊能夠幫助您解決輪胎問題。您對我們員工熱情款待的讚揚對我們來説意義重大。我們還想告知您,酒店外的道路修繕工作即將完成,這將使您下次的旅程更加順暢。我們期待很快再次歡迎您回來!此致Franz Barnikel