The Marin Phuket Kamala Beach arvostelua

Majoituspaikan vastaus: Dear guest,Thank you so much for your wonderful review.We are thrilled to hear that you enjoyed the environment and found our service to be personalized and attentive throughout your stay. It is great to know that your experience from check-in to check-out was perfect. We look forward to welcoming you back to Marin Hotel on your next visit.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay.We understand that the location and the walk to nearby stores may not have been ideal, and we appreciate your patience. Your comments regarding the family-friendly environment and the availability of sun loungers are noted. We will work on better communicating our family-oriented features and consider ways to improve the availability of sun loungers for all guests.We are also sorry to hear that breakfast was not a pleasant experience for you. We will look into ways to manage the breakfast crowd better to ensure a more enjoyable dining experience for everyone.Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable stay.RegardsAle

Majoituspaikan vastaus: Dear guest,ขอบคุณมากสำหรับคำชมที่น่ารักครับเราดีใจที่คุณชอบวิว ห้องพัก และเตียงนอน รวมถึงอาหารและสระว่ายน้ำของเรา การได้ทราบว่าคุณมีความสุขกับการเข้าพักของคุณทำให้เรามีกำลังใจในการให้บริการที่ดีที่สุดเราหวังว่าจะได้ต้อนรับคุณกลับมาอีกครั้งในอนาคตอันใกล้นี้ครับ และหากมีโอกาส อย่าลืมแจ้งให้เราทราบล่วงหน้าเพื่อที่เราจะได้เตรียมการต้อนรับอย่างพิเศษสำหรับคุณอีกครั้งครับด้วยความเคารพ / ขอบคุณครับAle

Majoituspaikan vastaus: Dear guest,Thank you so much for your wonderful review.We are absolutely thrilled to hear that you highly recommend our hotel and found it worthy of a Type 5 standard. It is fantastic to know that you felt the price was reasonable and that you appreciated the beauty of our hotel, especially our unique swimming pools on both levels. We are so glad you found them photogenic.We are also delighted that you noticed the lack of any decoration smell despite being a new hotel. Our team works hard to ensure a comfortable and pleasant environment for all our guests.The convenience of being just across the road from the peaceful Kamala Beach is something we truly value, and we are happy you enjoyed that aspect of our location.It is especially rewarding to hear your positive feedback about our breakfast. We strive to offer a diverse and high-quality selection, and we are glad you enjoyed the local options like the roast duck curry, as well as the surprise of our sushi. Thank you for mentioning the photos of your breakfast – we are sure future guests will find them helpful.We are also pleased that you had a good experience at our Western-style restaurant in the evening and found the food tasty and the price very reasonable. We appreciate you sharing photos of the menu.We understand the challenge with the lack of pictures and the reliance on Google Translate, and we will definitely take your feedback into consideration as we look for ways to improve the dining experience for our international guests. Your description of the dishes as exquisite is truly appreciated.Thank you once again for taking the time to share such a detailed and positive review, complete with photos. We hope to have the pleasure of welcoming you back to our hotel in the future.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your feedback. We are glad to hear you found our hotel clean, though we're sorry to learn that other aspects of your stay did not meet your expectations.We truly regret that you felt the hotel appeared run down and that breakfast did not meet your standards. Your comments have been noted, and we are continuously working on improvements to both our facilities and services to better serve our guests.We appreciate your honesty and will be sharing your feedback with our management team to help guide future upgrades. If you have any additional suggestions or if there is anything we can do to make it right, please feel free to reach out to us directly.RegardsAle

Majoituspaikan vastaus: Dear Ben,Thank you so much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and that our dining team was able to accommodate your vegetarian preferences.I will be sure to pass along your kind words to them.We appreciate your comments regarding the location and understand that the lack of walking paths nearby can be a bit inconvenient. Your insights are valuable and will certainly help us in continuing to improve the guest experience.We hope to welcome you back again soon.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words about the cleanliness and overall appeal of our hotel, and we are glad to hear you found it suitable for families. However, we are very sorry to learn that some aspects of your experience did not meet your expectations.We understand how important a peaceful environment is, especially at our rooftop pool, and we are sorry to hear it felt busy during your visit. While we strive to create a welcoming atmosphere for all guests, including families, we are exploring ways to balance everyone’s needs, potentially by designating specific times for adult-only access to the pool. Your suggestion is valuable, and we will certainly pass it along to our management team for consideration.We are also deeply sorry to hear about the issues with your room, including the smell and the AC’s performance, as well as the condition of the gym. This is not the experience we aim to provide, and we have already shared your comments with our housekeeping and maintenance teams to investigate and address these concerns promptly. Regarding the food, we regret that the burger was not to your liking. Our culinary team is always looking to improve, and we would love to hear more about your dining experience to help us refine our menu.Your feedback is incredibly helpful in guiding us to make improvements, and we are committed to ensuring a more comfortable and relaxing stay for all our guests. We would love the opportunity to welcome you back in the future to show you the enhancements we are working on. Thank you again for your honest review and for choosing our hotel. We hope to have the chance to provide you with a much better experience next time.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you so much for your kind words.We are thrilled to hear that you enjoyed your stay with us and that our staff made you feel welcome. It is great to know you appreciated our convenient location and had a chance to relax at our rooftop pool, it is one of our favorite spots too.We hope to welcome you back again soon for another great experience.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you for your wonderful review.We are so glad to hear that you enjoyed your stay and appreciated the quiet atmosphere. It is great to know that our modern rooms and peaceful environment made for a relaxing experience. We hope to welcome you back again soon.RegardsAle

Majoituspaikan vastaus: Dear Andrei,Thank you so much for your kind words.We are thrilled to hear that you enjoyed your stay and found the rooms modern and comfortable. We truly appreciate your feedback and hope to welcome you back soon.RegardsAle

Majoituspaikan vastaus: Dear Zalina,Thank you so much for your wonderful reviewWe are thrilled to hear that you enjoyed our hotel's new and renovated facilities, as well as the beautiful beach location. It is great to know that you appreciated the food and the convenience of ordering room service with the deposit option.We also appreciate your feedback about the family-friendly atmosphere of the hotel, including the lively pool area. We understand that it can be busy with children, and we are glad it worked well for your stay.We hope to welcome you back again soon.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you so much for your wonderful review.We are delighted to hear that you and your family of five had a great rest and enjoyed your stay. We are especially pleased that you appreciated our clean facilities, friendly staff, delicious breakfasts, and the proximity to the sea. We appreciate your understanding regarding the water clarity near the shore. We hope to welcome you and your family back again soon.RegardsAle

Majoituspaikan vastaus: Dear guest,Thank you so much for choosing to stay with us for the second year in a row.We are thrilled to hear that you had a quiet and cozy experience, perfect for a relaxing getaway. We truly appreciate your feedback regarding the breakfast variety and will certainly take your suggestions into account for future improvements. It is great to know that you enjoyed the convenience of the in-room amenities, like the microwave and coffee machine, as well as the beautiful rooftop pools in the evening.A special thanks for recognizing our reception team, Top, Cris, and Bloc, they truly embody the welcoming and helpful spirit we strive for, and they will be happy to hear your kind words. We are also glad to hear that the walk to the cafes and restaurants by the seashore did not bother you.We look forward to welcoming you back next year and hope to make your stay even more memorable.RegardsAle