Bella Nara Phuket Naiyang Beach arvostelua

Majoituspaikan vastaus: Dear Khun Eva,Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet your expectations and that you encountered several issues, from the room condition to noise and cleanliness concerns. Please accept our sincere apologies, especially for the inconvenience caused to you and your family. Your feedback is very important to us, and we will be addressing these matters with our team to ensure they are resolved and improvements are made. We genuinely hope you’ll consider giving us another opportunity in the future to provide you with the high standard of comfort and service we strive for.Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Khun Pervin,Thank you so much for the wonderful review and compliment! We're truly honored to be considered one of the best, and especially the best in Naiyang! It means a lot to hear you enjoyed our cleanliness, friendly team, and family-friendly atmosphere. We’re so glad you felt at home, and we hope to welcome you back again very soon!Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Valed guest,Thank you for your kind words! We're so glad you found our hotel to be a great value. We hope to welcome you back again soon!Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear valued guest,Thank you so much for your kind and detailed review! We're thrilled to hear that you and your group had such a great stay with us. It’s wonderful to know you enjoyed our location, spotless rooms, and thoughtful design—especially the pool access rooms! Your kind words about our cleanliness and family-friendly facilities mean a lot to us. We hope to welcome you all back again soon for another fantastic visit!Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind and detailed review! We're delighted to hear that you enjoyed your stay and found the room clean and comfortable. It's great to know our front desk team was helpful and that the airport transfer service met your expectations.We also appreciate your note about the check-out process and the room inspection—your understanding means a lot. We're glad the extra bed added comfort for your family, and that you enjoyed the convenient location near Naiyang Beach, local restaurants, and shops.We truly value your feedback and hope to welcome you and your family back again soon!Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Valued guest,Thank you for sharing your experience with us. We're truly sorry to hear that your stay did not meet expectations. We understand how frustrating it must have been to wait around 30 minutes to return to your original room, and we sincerely apologize for the inconvenience caused. While our standard check-in time is 15:00 hrs, we always try our best to prepare rooms earlier whenever possible.We also regret the issues you encountered during check-out, the missing amenities, and the condition of the pool. Please rest assured that your feedback has been shared with our team and is being taken seriously to help us make the necessary improvements.We truly value all feedback—both positive and constructive—as it helps us enhance the guest experience. We hope you'll consider giving us another opportunity in the future to provide the level of service and comfort we strive for.Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Valeriia,Thank you for sharing your experience. We’re sorry to hear you were disappointed with your stay. We truly value all feedback and regret that your experience did not meet your expectations.We’ll take your comments into consideration as we continuously work to improve communication and ensure all guests have a comfortable stay. Thank you for sharing your thoughts, and we wish you all the best in your future travels.Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear valued guest,Thank you for your feedback. We’re glad to hear that you enjoyed the spacious room and beautiful environment, and that the children had fun in the pool. We truly appreciate your comments about the service, and we will work to improve the guest experience to ensure better service in the future. We hope to welcome you and your family back soon.Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear valued guest,Thank you for your review! We are thrilled to hear that you enjoyed your stay with us and found everything to be clean, tidy, and of high quality. We’re especially pleased that you enjoyed the food, particularly at our beachfront restaurant. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear valued guest,Thank you for sharing your experience. We are delighted to hear that you found the room comfortable during your stay with both elderly family members and children. We strive to create a welcoming and comfortable environment for all of our guests. We hope to welcome you back for more!Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind review! We’re delighted to hear that you enjoyed your stay, from the early check-in and room upgrade to the clean pools and great bar options. It’s wonderful to know that our staff's service met your expectations. We appreciate your feedback and hope to welcome you back for another fantastic stay soon! Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Valued Guest,We’re truly sorry to hear that your experience did not meet expectations. Providing excellent service is our priority, and we regret that we fell short in this instance. Your feedback is valuable, and we will address this with our front desk team to ensure improvements.We appreciate you sharing your thoughts and hope we have the opportunity to provide a better experience in the future.Kind regards,Bella Nara Phuket Naiyang Beach

Majoituspaikan vastaus: Dear Zhan,Thank you for your feedback. We’re sorry to hear about the issues you experienced with the air conditioning, bathroom facilities, and overall comfort. Your comments are very important to us, and we will have our maintenance team check the AC and plumbing to ensure a better experience for future guests.We’re glad you found the location convenient, but we regret that we didn’t meet your expectations in other areas. We appreciate your honest input and will work on improving our facilities. If you give us another chance in the future, we hope to provide you with a much better stay.Kind regards,Bella Nara Phuket Naiyang Beach