Avista Grande Phuket Karon - MGallery arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind feedback!We’re glad to hear you enjoyed the spacious room. We look forward to welcoming you back to Avista Grande Phuket Karon soon!Sincerely,Rahul Singh Hotel Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words!We’re so glad you found our hotel cozy and enjoyable. We look forward to welcoming you back to Avista Grande Phuket Karon soon!Sincerely,Rahul Singh Hotel Manager

Majoituspaikan vastaus: Dear Daolu Wesley,Thank you so much for your kind words and recommendation!We’re delighted to hear you enjoyed our prime location, just a short walk from Karon Beach and the nearby night market and bars. It’s also fantastic to know you loved the food at our restaurant, and that the variety and quality of our Western-style breakfast met your expectations.Your compliments about our enthusiastic staff mean a lot to us, and we’re so glad you felt well cared for throughout your stay. We look forward to welcoming you back next time for another enjoyable experience at Avista Grande Phuket Karon!Sincerely,Rahul Singh Hotel Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback.We’re glad to hear you appreciated our convenient location near Karon Beach. However, we sincerely apologize for the issues you encountered with the triple room amenities, breakfast service, and variety of food. We understand how these aspects affected your overall experience, and we’ll be sure to address them with our team to improve the guest experience going forward.Your feedback regarding the restaurant capacity and food variety during peak hours is valuable, and we’ll look into solutions to better accommodate guests and offer more variety in our breakfast options.We truly appreciate your insights, and we hope to have the opportunity to provide a more seamless experience in the future.Sincerely,Rahul Singh Hotel Manager

Majoituspaikan vastaus: Dear X9ry,Thank you for taking the time to share your experience with us.We’re glad to hear you enjoyed your stay overall, and we sincerely appreciate your honest feedback regarding the path to the beach and the surrounding area. While the road and public pathways are outside the hotel’s direct control, we understand how they can impact the guest experience, and we will continue to work with local authorities and partners to advocate for improvements.We also appreciate your note about the convenience of nearby food and drink options. We're always happy to assist guests with recommendations or arrange transportation to nearby spots that may better suit their preferences.Thank you again for your valuable insights. We hope to have the opportunity to welcome you back and make your next visit even more enjoyable.Sincerely,Rahul Singh Hotel Manager

Majoituspaikan vastaus: Dear Lina,Thank you for taking the time to share your feedback.While we’re pleased to hear that you enjoyed the hotel, pool, and overall facilities, we’re truly sorry that your experience at breakfast did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused by the long wait and lack of seating availability. This is certainly not the experience we want any of our guests to have—especially in a setting where comfort and service should come first.Your feedback is incredibly valuable, and we are already reviewing our breakfast service operations, including capacity management and guest flow, to ensure that improvements are made. We fully understand how frustrating it must have been for you and your family, and we appreciate you bringing this to our attention.Thank you again for staying with us, and while we regret that this issue affected your overall impression, we do hope you might consider giving us another opportunity to provide you with the seamless 5-star experience we strive for.Sincerely,Rahul Singh Hotel Manager

Majoituspaikan vastaus: Dear Valued Guest, Thank you so much for your kind review!We’re delighted to hear that you enjoyed a comfortable and refreshing welcome—from the cool air conditioning to the thoughtful service from our team. It’s wonderful to know our staff made a great impression by carefully introducing the hotel’s facilities and adding personal touches like welcome drinks and ice towels at check-in.We hope to have the pleasure of welcoming you back to Avista Grande Phuket Karon very soon!Sincerely,Rahul Singh Hotel Manager