Melia Vinpearl Phu Quoc

Melia Vinpearl Phu Quoc arvostelua

Melia Vinpearl Phu Quoc

Bai Dai Area, Cửa Cạn -, Ganh Dau, Phu Quoc Island, Kien Giang Province, VietnamNäytä hotellin tiedot
Melia Vinpearl Phu Quoc
Melia Vinpearl Phu QuocMelia Vinpearl Phu QuocMelia Vinpearl Phu Quoc
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
97 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.5
Palvelu4.1
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(97)
Positiiviset arviot(91)
Arvostelut valokuvien/videon kera(49)
Tarjoaa noutoja/kuljetuksia(12)
Upea uima-allas(12)
Tyylikäs ympäristö(9)
Upea ranta(9)
Sopii erinomaisesti perheille(7)
Suuret huoneet(7)
Herkullinen aamiainen(7)
Erinomainen huoneen pohjakaava(4)
Kielteisiä arvosteluja(6)
Wodezhizhuo
Yhden makuuhuoneen huvila järvinäköalalla ja yksityisellä uima-altaalla
Majoittunut 2. 2025
Pariskunnat
10 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 6.3.2025
如果是一家人,那是比較好的,私人泳池水不會比酒店那種要好,如果是倆人不建議去,PS 這個酒店歧視中國人,他們衹喜歡白皮
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for sharing your feedback. We appreciate your input and are sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a welcoming and inclusive environment for all guests, and we take all comments seriously to improve. We hope to have the opportunity to welcome you back and provide a better experience in the future.Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
Mei Kula
Kahden makuuhuoneen huvila
Majoittunut 1. 2025
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.2.2025
Clean and so comfortable
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for your wonderful feedback! We're so glad to hear that everything was clean, comfortable, and perfect during your stay. We truly appreciate your kind words and hope to welcome you back in the future!Best regards,The Hotel Management Meliá Vinpearl Phu Quoc.
CyndiLeebabe
Yhden makuuhuoneen huvila järvinäköalalla ja yksityisellä uima-altaalla
Majoittunut 1. 2025
Matkusta ystävien kanssa
4 arvostelu
4.7/5
Mahtava
Lähetetty 25.2.2025
佔地非常大、去任何地方都要叫高爾夫球車載 除此不便外、其他體驗都不錯 飯店人員基本都很親切 他們英文不好,也可以用翻譯即時溝通 私人沙灘很乾淨 每天下午就是在這躺到落日 非常chill 旁邊就是泳池 每天都有許多娛樂項目可以參加 水上森巴、瑜伽、pool party等等 待在渡假村就很忙了 房間的部分挑高、就像住豪宅裡 每間也都配有私人泳池 離downtown,南部都有距離 適合想遠離塵囂的人
Käännä
6/14
Majoituspaikan vastaus: Dear Our Valued Guest, Thank you for sharing your detailed feedback! We’re glad to hear that you had a relaxing and enjoyable stay overall. It's great that you appreciated the friendly staff, clean private beach, and the variety of activities available. We're also happy to know you enjoyed the villa-style rooms with private pools. We understand the tram system can be a bit of an inconvenience, and we appreciate your understanding. We hope to welcome you back for another peaceful retreat soon!Best regards,The Hotel Management Meliá Vinpearl Phu Quoc.
Vieraskäyttäjä
Kolmen makuuhuoneen villa, puutarhanäköala, oma uima-allas
Majoittunut 12. 2024
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 5.2.2025
飯店很漂亮 拍照好看 跟家人一起的話有安排在隔壁的villa 讚👍
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for your wonderful review! We’re so happy to hear that you enjoyed the hotel and found it perfect for taking photos. The villa next door sounds like a great option for family stays, and we're glad you had a great time. We appreciate your feedback and hope to welcome you and your family back soon! Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
Ezzer
Kolmen makuuhuoneen villa, puutarhanäköala, oma uima-allas
Majoittunut 12. 2024
Perhe
5 arvostelu
3.1/5
Lähetetty 3.2.2025
設備環境挺好 別的達不到設備水平。 check in的時候 入房的人,出去的遊客,退房的人都擠在一起控制不到。 早餐個人覺得沒什麼可以吃的。banmi 也要自己做。 房間要了水 還説要加錢才能給。 退房回來的路上酒店的車上有客人拉東西在酒店都沒有問車上的人自己決定回去。雖然趕上飛機了,可是這不應該自己決定的事情。除了前台幾個員工以外不會英語。 覺得整體服務達不到價格的感覺
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for sharing your feedback. We’re glad you appreciated the facilities and environment, but we’re sorry to hear that some aspects of your stay did not meet your expectations. Your concerns about the check-in process, breakfast options, and service experience are important to us, and we will review them carefully to improve. Regarding communication, we are continuously working on enhancing our staff’s language skills to better serve our international guests. We truly appreciate your insights and hope to have the opportunity to provide you with a more satisfying experience in the future.Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
LAI SZE
Three Bedroom Villa Lake View With Private Pool
Majoittunut 12. 2024
Perhe
5 arvostelu
4.7/5
Mahtava
Lähetetty 1.2.2025
各方面都很滿意,下次會再來!
Käännä
6/7
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for your wonderful feedback! We're so happy to hear that you were satisfied with every aspect of your stay. We look forward to welcoming you back next time for another fantastic experience! See you soon!Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
Anonyymi käyttäjä
Kahden makuuhuoneen huvila
Majoittunut 12. 2024
Perhe
2 arvostelu
3.7/5
Lähetetty 28.1.2025
아주아주 친절했습니다
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you so much for your feedback! We’re thrilled to hear that you had such a friendly experience. It’s always our goal to make guests feel welcome and comfortable. We hope to see you again soon!Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
Anonyymi käyttäjä
Yhden makuuhuoneen huvila järvinäköalalla ja yksityisellä uima-altaalla
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
4.7/5
Mahtava
Lähetetty 28.1.2025
房間很大,泳池也很乾淨。雖然出入要坐Tuk tuk, 不過call車都好快有,唔需要等好耐。酒店距離珍珠樂園和大世界很近,亦有shuttle接駁。職員們很有禮貌,所有事都樂意幫忙。整體很滿意,唯獨是酒店內食肆選擇不多,出去夜市食比較化算。
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for taking the time to share your detailed review! We're so glad to hear you enjoyed the spacious room and clean pool, as well as the convenient shuttle service to nearby attractions like Vinwonders and Grand World. It's also wonderful to hear that our staff made such a positive impression with their helpfulness and politeness.We appreciate your feedback on the restaurant options, and we’ll definitely consider it for future improvements. We're happy you had an overall satisfying experience, and we hope to welcome you back soon!Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
Vieraskäyttäjä
Kahden makuuhuoneen huvila
Majoittunut 12. 2024
Perhe
3 arvostelu
4.7/5
Mahtava
Lähetetty 20.1.2025
渡假村有協助安排較大之房型,住起來很舒適愉快,私人泳池小朋友都非常喜歡,早餐品項眾多可以選擇,總結來說是一趟美好的假期體驗
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for sharing your wonderful experience! We're delighted to hear that the resort was able to arrange a larger room for you and that you found it comfortable and enjoyable. It's great to know that the private pool was a hit with the children and that you enjoyed the variety of options at breakfast.We're so happy that your holiday was such a pleasant and memorable experience. We hope to welcome you back soon!Yours sincerely, The Hotel Management Meliá Vinpearl Phu Quoc.
Vieraskäyttäjä
Kahden makuuhuoneen huvila
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.1.2025
가족여행으로 최고입니다
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for your wonderful feedback! We're so happy to hear that your family trip has been an amazing experience. We hope the rest of your stay continues to be just as memorable!Yours sincerely, The Hotel Management Meliá Vinpearl Phu Quoc.
Vieraskäyttäjä
Three Bedroom Villa Lake View With Private Pool
Majoittunut 11. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 13.1.2025
가족들과 편하게 독채빌라를 이용할 수 있다는 장점이 있습니다. 가격은 조금 비싼편이지만 여러 시설들을 감안하면 합리적인 수준입니다. 리조트 공간이 너무 커서 로비를 갈때마다 버기를 타야하는 것은 조금 불편하지만 금방 와서 큰 문제는 아닙니다.
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for sharing your feedback! We're glad to hear that you had a comfortable experience using the independent villa with your family. We also appreciate your thoughts on the pricing, and we're committed to providing value that matches the various amenities and the spacious resort environment. Regarding the buggy ride, we're happy to know it wasn’t a major issue for you. We'll continue to work on improving the convenience of getting around. We hope to welcome you and your family back in the future!Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
bori
Yhden makuuhuoneen huvila järvinäköalalla ja yksityisellä uima-altaalla
Majoittunut 10. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 2.1.2025
또 한번 꼭 가고싶은 최고의 호텔~~~~
Käännä
Majoituspaikan vastaus: Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Rest assure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,The Hotel Management Meliá Vinpearl Phu Quoc
Vieraskäyttäjä
Three Bedroom Villa Lake View With Private Pool
Majoittunut 11. 2024
Perhe
8 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 29.12.2024
入住人多,等了1個小時才辦好入住手續👎🏻 酒店外觀, 房間非常漂亮。酒店有點大,出入,去游泳池,健身房,餐廳都要等buggy。 每天有多班shuttle 去附近樂園👍🏼。
Käännä
Majoituspaikan vastaus: Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. Regarding the check-in experience, we appreciate that you give us the feedback and it has been shared in detail with all the heads of the departments involved, who have already taken the appropriate improvement action, we deeply sorry about our staff attitude and service that unfortunately lead to your dissatisfaction. We also would like to apologize for the inconvenience caused with service as we learn from customer feedback in order to continue improving the standard service which characterizes our company, Meliá Hotels International. We look forward to welcoming you again in the near future and please contact us upon your next visit. With our kindest regards, The Hotel Management Meliá Vinpearl Phu Quoc.
Vieraskäyttäjä
Kahden makuuhuoneen huvila
Majoittunut 11. 2024
Perhe
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 7.12.2024
아이와 함께한 여행! 룸 먼지청소가 미흡하여 별뺐으나 가성비 측면에서 괜찮은 숙소였음 조식이 맛있다하여 기대하였지만 먹을게 별로 없었음..
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your honest feedback with us! We're glad to hear you found our hotel a good choice in terms of cost-effectiveness and that it was a comfortable place for traveling with a child. However, we sincerely apologize for the inconvenience caused by the room cleanliness and the breakfast options not meeting your expectations. Your comments are valuable to us, and we’ll work on improving these areas to provide a better experience in the future. We hope to have the chance to welcome you back and make your next stay even more enjoyable!Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.
Frederick Lo 123
Yhden makuuhuoneen huvila järvinäköalalla ja yksityisellä uima-altaalla
Majoittunut 10. 2024
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 20.11.2024
Excellent stay! The resort generously upgraded our room to a three-bedroom Villa for free although we did not ask for it. When we entered our villa, we were stunned by the spaciousness immediately, There were four washrooms, three bedrooms, a large private swimming pool, a decent kitchen, large dining area and living room, there were also two balconies on the first floor to view the sunset and feel the sea breeze during our 4-day stay. The facilities were also amazing, the water was crystal clear in the beach, exceptional Vietnamese coffee supplied for breakfast, room service was quick and up to standard. The staff was friendly and helpful and their English was surprisingly fine. In terms of negatives, the TV was relatively not big enough compared to the room size, there was no coffee machine, only some instant coffee sticks were provided in the villa, definitely not ideal for coffee lovers. Besides, the Italian restaurant in the resort didn't accept us to pay in cash, unfortunately our credit cards were left in the villa as we thought cash would be accepted. This was a bit annoying since cash of Vietnamese Dung is a legal tender, meaning you must accept it as means of payment by law (unless it is a stock transaction or big business acquisition or merger). After some difficult back-and-forth communications, the staff finally accepted that we could pay in cash, glad that they didn't break the law. Overall great value for money, during our trip we have stayed in three different resorts and this one was obviously the best ones in almost every aspect. Highly recommended If you would like to have an affordable luxurious experience without breaking the bank.
Käännä
Majoituspaikan vastaus: Dear Our Valued Guest,Thank you for your fantastic review! We’re thrilled you enjoyed the complimentary upgrade to the spacious three-bedroom villa and appreciated its comfort, private pool, and stunning views. It’s wonderful to hear you loved our facilities, crystal-clear beach, exceptional Vietnamese coffee, and quick room service.We regret the inconvenience with the coffee options in the villa and the initial payment issue at the Italian restaurant. Your feedback is invaluable, and we’ll address these points to enhance our guest experience.It’s an honor to be your favorite resort during your trip. We look forward to welcoming you back for another luxurious stay!Yours sincerely,The Hotel Management Meliá Vinpearl Phu Quoc.