La Veranda Resort Phu Quoc - MGallery

The resort’s 1920’s French colonial architecture evokes old world charm and is breathtakingly beautiful. We liked the many mature trees and flowers dotted throughout the resort which gave it a serene and very tropical feel. We stayed for 5 days and 4 nights in a beach view villa, which literally was on the beach. We were lulled to sleep every night with the sound of waves coming into shore. Although the rooms are a bit dated (the resort is 19 years old) the paint was brand new and all the rooms were beautifully decorated. The swimming pool was a regular hang out spot for us as it afforded beautiful views of the ocean. Breakfast was a sumptuous buffet spread with Vietnamese, Asian and Western options. There were also ala carte options eg egg station, fresh soup noodles and french toast, crepes and waffles. We particularly liked the freshly brewed Vietnamese coffee and assortment of delicious pastries. For lunch and dinner, food served at Le Bar and the Pepper Tree, both Vietnamese and Western options were outstanding. We enjoyed the food so much that we hardly ate outside the resort ! Staff were professional, friendly and extremely helpful, Nothing was too much trouble, from arranging tour guides to customising food options. In particular, Sam the concierge was always cheerful and available to assist us at any time, Last but not least, the spa is a “must do”. The treatment rooms are beautifully decorated and tucked away in a quite and calm setting. The therapists very talented at easing away all the stress and worries you may have.

I love the stay there. Everybody is welcoming. I do appreciate the service of Sam, Sunny and other adorable staff. They are truly excellent. The facility is great. The room was carefully cleaned up and full of carefully designed details. Although the beach was not very suitable for swimming at this moment. Everything else was fantastic.

Review for La Veranda Resort, Phu Quoc The overall vibe of La Veranda Resort has a charming colonial feel, and the architecture of the hotel is quite nice. However, there are several aspects that made the experience less enjoyable, especially for families with young children. Not Kid-Friendly: The layout of the resort is not very suitable for kids. There’s no covered walkway between the rooms and main areas like the lobby or restaurant. If it rains, you’ll need an umbrella to get around—but they only provide one umbrella per room. Even after requesting a second one, it was later taken back without notice. Limited Amenities: Although it’s a beachfront resort, amenities are quite basic. Only a small bottle of shampoo was provided. There were no pool or beach towels available, which was surprising. The swimming pool is also small. Room Concerns: For families with children, be aware that the bed height is unusually high—it was difficult for our child to climb up and down safely. Also, the path leading to the rooms is poorly lit and can feel unsafe at night. Service Disappointments: During checkout, my son asked for a few extra biscuits but was turned down. Breakfast was another letdown—it wasn’t a buffet but a fixed set menu with very limited choices, and the food was below average. We also requested a late checkout by just an hour (which we understand might not always be possible), but considering the hotel was not crowded, a little flexibility would have been appreciated. Poor Value for Money: Out of the three hotels we stayed at during our trip to Phu Quoc, La Veranda was the most expensive but offered the least in terms of service and value. Lack of Hospitality: One particularly disappointing moment was regarding a birthday. Since the birthday didn’t fall on the exact date of our stay, the hotel declined to offer even a small cake. While it’s not about the cake or the cost, a gesture of hospitality would have gone a long way. For context, another hotel gave us a whole cake without hesitation—it’s those small touches that make guests feel truly welcome. Final Thoughts: While the setting is peaceful and may suit couples seeking a quiet getaway, I wouldn’t recommend La Veranda for families or those looking for value. In a place like Phu Quoc, where you can get better service and amenities for the same or even lower prices, La Veranda falls short of expectations.

Exceptional from the moment we arrived, the experience was flawless. The staff were incredibly attentive—nothing was ever too much trouble. Every detail had been carefully thought out, from the beautifully appointed room that had everything we could possibly need, to the thoughtful messages from Madame Vermont that added such a personal touch. Little extras, like the charming pepper gift, made us feel truly valued. The hotel itself is stunning, with its elegant French colonial style, and the environment was wonderfully peaceful. The private beach, immaculate pool area, and lush gardens created a perfectly relaxing escape. Dining at Pepper Restaurant was a highlight—the food was absolutely fantastic and beautifully presented. This trip exceeded all expectations. We can’t wait to return!

Gorgeous Hotel and Service was totally excellent. Spotlessly clean. The people at the front desk were very informative and even helped me arrange the best table for my birthday dinner. Unfortunately I got food poisoning (not from the hotel) and they were nice enough to give me a late checkout until my evening flight.  will definitely come again! Thank you!

#chill and warm# -chill environment and room -warm working staff -diversified hotel activities definitely will choose to stay here if I come to Phu Quoc island next time