Roma Hotel Phu Quoc - Free Airport Shuttle & Sunset Town Tour arvostelua
Roma Hotel Phu Quoc - Free Airport Shuttle & Sunset Town Tour
Sorrento 312-316, An Thoi, Phu Quoc Island, Kien Giang Province, VietnamNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
58 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.4
Palvelu4.4
Puhtaus4.4
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Kielteisiä arvosteluja(3)
Vieraskäyttäjä
Perhehuone - Puutarhanäköala
Majoittunut 11. 2024
Perhe
2 arvostelu
4.5/5
Mahtava
Lähetetty 1.1.2025
Nice Hotel
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for your kind words! We’re delighted to hear that you enjoyed your stay at Roma Hotel Phu Quoc. We look forward to welcoming you back for another great experience in the future. Sincerely, Roma Hotel Phu Quoc Management Team
KH1956
Perhe merinäköala
Majoittunut 11. 2024
Perhe
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.12.2024
We stayed 2 nights. We booked a family room with sea view and a king room with sea view, however they did not arrange them on the same building and WhatsApp me the day before to ask if we can changed to three king room with sea views so that all rooms would be in the same building (two rooms on one floor and the other room on a different floor). For convenience, we changed to 3 rooms as suggested. The rooms are spotless clean and look exactly as photos. The staffs are helpful and polite.
They gave us complimentary cable car water park tickets for all of us for the next day. The location is great for us. It's walkable distance from the Kiss of the Sea venue and the cable car station. We can see firework of the show again from the room the next day. Breakfast is just so so, lack variety and we need to ask the staffs for hot drinks. The staffs were very busy so they could not refill food. I can't complain as the price is very bargain. Great value for money. Recommend.
Käännä
Majoituspaikan vastaus: Dear KH1956, Thank you for your detailed review of your stay at Roma Hotel Phu Quoc. We’re delighted to hear that you enjoyed your overall experience, including the clean and well-presented rooms, helpful and polite staff, and our convenient location near the Kiss of the Sea venue and cable car station. We appreciate your understanding regarding the room arrangements and are glad we could accommodate your group in the same building. It’s also great to know that the complimentary cable car and water park tickets added value to your stay and that the spectacular fireworks view from your room enhanced your experience. We note your feedback about the breakfast variety and food refills. Your comments are valuable to us, and we will work on improving this aspect of our service. Thank you for recommending us and highlighting the great value for money. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Roma Hotel Phu Quoc Management Team
Majoituspaikan vastaus: 親愛的 Yizhouyu, 感謝您選擇入住Roma Hotel Phu Quoc並分享您的美好體驗!我們很高興得知您對我們的服務、優美的環境以及整潔的設施感到滿意。特別是酒店周邊的景點讓您拍出美麗的照片,這讓我們感到非常榮幸。 我們很高興能為您提供愉快的住宿體驗,並感謝您的熱情推薦。期待在您下次來訪時,再次為您提供卓越的服務! 此致 Roma Hotel Phu Quoc酒店管理團隊
Majoituspaikan vastaus: 親愛的 伶~菲髮入靚, 感謝您分享在Roma Hotel Phu Quoc的住宿體驗!我們很高興得知您滿意我們提供的纜車門票和免費嘟嘟車接送服務,無論是到夜市還是日落小鎮,這些便利性為您的旅程增添了更多樂趣。 特別感謝您對我們服務人員的肯定,他們始終致力於幫助解決客人的問題,讓您感到安心和滿意。 期待未來再次歡迎您入住,為您提供更多貼心且便利的服務! 此致 Roma Hotel Phu Quoc酒店管理團隊
SDUWAI
Deluxe King -huone - Kaupunkinäkymä
Majoittunut 11. 2024
Pariskunnat
36 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.12.2024
Excellent boutique hotel, very colourful inside the room. The room was big , it's got so many wardrobes and draws for storage lol, Shower was decent, location ok if you are staying for the cable ride and there's good value seafood buffet restaurant across the hotel, Overall pleasant stay.
Käännä
Majoituspaikan vastaus: Dear SDUWAI, Thank you for your wonderful feedback about your stay at Roma Hotel Phu Quoc. We are delighted to hear that you enjoyed the colorful interior of our boutique hotel, the spacious room with ample storage, and the decent shower facilities. We’re also glad you appreciated our location, especially for the cable car ride, and the convenience of having a good-value seafood buffet restaurant nearby. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay in the future. Sincerely, Roma Hotel Phu Quoc Management Team
很好的住宿體驗,酒店位置優越,預訂的海景房間可以望見纜車經過,每晚亦可以望到煙火表演。酒店提供免費buggy接載出入相當方便,酒店職員待客熱誠有禮,效率亦十分高,就算已check out 亦會幫忙解答問題,感到十分窩心。早餐有提供素食這點加分。房間設備及消耗品齊全,清潔良好,空間十足,電插座很多。下次都會再訂此酒店。
Käännä
6/16
Majoituspaikan vastaus: 親愛的 Natalie 感謝您選擇入住 Roma Phu Quoc 酒店並與我們分享您的美好住宿體驗。我們很高興得知您對酒店的位置、海景房的美景以及能看到纜車與煙火表演感到滿意。同時,我們也很欣慰得知您對我們提供的免費接駁車服務及員工的熱誠和高效服務感到滿意。 能夠為您提供素食早餐並讓您感到便利和窩心是我們的榮幸。我們亦感謝您對客房設備、清潔及空間的肯定,您的滿意是我們不斷努力提升的動力。 期待下次能夠再次為您服務,為您帶來更愉快的住宿體驗。 此致 Roma Phu Quoc 酒店管理團隊
Valeriya
Deluxe King -huone - Kaupunkinäkymä
Majoittunut 10. 2024
Yksin matkustavat
41 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.11.2024
Very nice girl met me at the reception, i just got the room card and go up very fast, helpful staff, beautiful place, they gave me a ticket to cable car for free, and I got discount for massage, it was great full body massage. Breakfast also included
Käännä
Majoituspaikan vastaus: Dear Valeriya,Thank you for taking the time to share your wonderful experience with us! We’re thrilled to hear that you were warmly welcomed by our friendly reception staff and appreciated the quick and efficient check-in process. It’s fantastic to know that you found the complimentary cable car ticket and the discounted full-body massage to be enjoyable perks during your stay. We’re glad that our breakfast selection also met your expectations and contributed to a pleasant start to your day. Your satisfaction is our top priority, and we’re delighted that you enjoyed the beautiful surroundings and the attentive service from our team. We look forward to the pleasure of hosting you again for an even more memorable stay!Sincerely, Roma Phu Quoc Hotel Management Team
Majoituspaikan vastaus: 親愛的顧客,感謝您詳細的評價!我們很高興得知您對我們酒店提供的附加服務感到滿意,如香島纜車、日落小鎮拍照服務以及機場接送。能夠為您節省旅行中的一些安排,我們感到十分榮幸。對於房間大小和早餐點餐的簡單性,我們會認真聽取您的反饋,以便在未來提供更加舒適的住宿體驗。期待您的再次光臨,帶給您更愉快的入住體驗!誠摯的問候, Roma Phu Quoc Hotel管理團隊
алла
Deluxe King -huone - Kaupunkinäkymä
Majoittunut 9. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.10.2024
Отель просто великолепен! Персонал, завтраки, местоположение - всё на высшем уровне. Билеты на канатку и аквапарк бесплатно, но сам аквапарк - удовольствие на любителя. Много детских горок, но взрослым там скучно, пляж закрыт, аттракционов нет
Käännä
Majoituspaikan vastaus: Дорогой алла,Большое спасибо за такой позитивный отзыв! Мы очень рады, что вам понравились наш отель, персонал, завтраки и удобное местоположение. Также приятно слышать, что бесплатные билеты на канатную дорогу и аквапарк были полезными. Мы учтём ваш комментарий насчет аквапарка и его особенностей. Надеемся, что в следующий раз ваш отдых будет ещё более насыщенным и приятным.С нетерпением ждём вашей новой встречи с нами!С уважением, Команда управления Roma Phu Quoc Hotel