Marriott's Canyon Villas

We had earlier requested 2800 building on a high floowith a pool view. We have owned 2 units at Canyon Villa for 24 years. We were given a unit at the end of 2700 overlooking sand traps. It was more or less take it or leave it. The room was one freebie that we had years back for attending the sales pitch. We could not not believe the service. Used to recommend this place to people but no more. The manager, who was the rude one, came out and presented worse options for the next day. Finally frustrated, we left the desk and will be moved to lower floor In the same building. We come here twice a year and have been treated really well by Dominic. I could say more but the disappointment ruined our week’s vacation.

very clean and well maintained

Honestly one of the most dated properties I’ve ever stayed at. This is actually a motel that felt more like a prison than a resort. Never again!

Great place. Beautiful grounds. Hopefully they continue with the great maintenance!

Close to the JW

This is not a safe location. My sister and her family’s room was broken into and several hundred dollars stolen. We believe It was most likely done by maintenance workers. And Marriott has not taken any steps to make things whole even after notifying them and its local security team. We have been to this location 15 or more times. This will most likely be our last trip the this location.