Silver Mounts Hotel arvostelua

朝食のレストランのお姉さんの笑顔がとても良く気持ち良かったです！ お部屋も清潔感がありました。 ただ、お掃除をお願いしても、毎回バスルームのお掃除はしてもらえませんでした。 アメニティの補充もアバウトで、綿棒が無くなっても補充されませんでした。 コーヒーカップを使用してあっても、ずっと洗ってもらえなかったです。

Firstly I would like to thank Trip com for contacting the hotel and the service you provided. As for the service from the hotel, it was insulting. Booked a deluxe balcony room with aircon but the aircon wasn't working and was then asked if I would like a fan, which I declined. I was moved to another deluxe room but was informed that I would have to move again the next day as it was pre-booked. Next day was when the fun began. I was then moved to a standard twin room next to a room under construction, which was impossible to stay in due to the constant drilling and banging. I explained this to the receptionist and was moved to the room below this with the same noise problems. Once again I'm moved and again into a standard twin room. Much better as there was less noise but still not the deluxe room I initially booked. It was then that I contacted Trip.com and explained the situation. After around an hour the receptionist came and I moved again into a family room with a balcony. The room was ok apart from only one half of the room was cleaned ( view the photos) Thanks for your help Trip com and a big thank you to Silver mounts for ruining a few relaxing days in Phnom phen.

1. 以前入住時 如提早到 只要有空房 都可以安排 這次不但不能提早 還非要等到14:00點以後 (酒店名字以前是 Silver River 疫情後改為 Silver Mount) 2. 拿了房卡上樓 還沒到房門口 前台就由樓梯跑上來 當場就換了一間房 結果冷氣是壞的 3. 金邊酒店仍然可以看到提防搶劫的告示 到這裡來一切還是小心至上

Excellent for budget friendly travellers. Good location if you want to explore Phnom Penh

Nice place and not expensive

設施：，不是很新 衞生：一般 環境：很好，出行方便 服務：一般，

連住了四晚，酒店服務不錯，早餐西式的，不太喜歡吃，我自己是出去吃，因人而異。前台也很熱情。房間每天都會給打掃一遍。周邊吃的很多，離皇宮很近。走路十分八分就到。打車可以直接到門口來接。

I stayed at this hotel for one night. Great room for a three-star hotel, breakfast is very tasty and varied. The hotel is located in the very center of the city, which allows you to visit all the main attractions on foot. The receptionists are very welcoming and friendly guys who are ready to help. Thank you for the warm welcome, I hope to come back again someday!

We booked minutes before we arrived at the hotel and they still accommodated us! Thank you so much🥰

超出預想的好，全程英文服務

住了5天，都很好

老飯店房間很乾淨，盥洗用品齊全，床偏軟但是很好睡，現做早餐大約有10種品項可選擇，樓下街上就有便利商店及餐館，很值得入住。

プノンペン出張時は、このホテルを予約することが多い。今回は、友人との旅行で、シェムリアップまで行く長距離バスが迎えに来る指定場所だった。繁華街の中心で欧米人の宿泊客が多いエリア。食べ・飲み処・マッサージ店が多々ある。コンビニにも近い。値段の割には、朝食は、個人的には，満足している。

地點在市中心，很方便，酒店有點年頭，各方面都還過得去，價格便宜