Point Boutique Hotel

The Point Misses the Mark: A Stay That Fell Short The Point Hotel had its moment—a sleek remodel a few years back—but time hasn’t been kind. What’s left is a place that feels worn at the edges, like a once-sharp suit now fraying at the cuffs. The staff? Polite, accommodating, even apologetic. But good intentions can’t paper over the cracks. My first room was a sauna masquerading as a 9th-floor suite. The AC wheezed and sputtered, utterly defeated by the Phenom Penh sun. No relief, no breeze—just stale, humid air and the creeping realization that I’d made a mistake. To add insult to injury, the Wi-Fi was practically nonexistent, turning what should’ve been a quick work call into a farce. Picture this: me, pacing a narrow corridor, hauling luggage up and down an elevator that demanded its own special key (which, of course, I kept forgetting). A comedy of errors—if only it were funny. Then came the housekeeper—efficient to the point of abrupt, offering solutions that felt more performative than practical. When I finally called Trip.com for help, the spotty connection turned the conversation into a game of broken telephone. (Irony, thy name is weak Wi-Fi.) The staff did relocate me to another room, but by then, the damage was done. Too many red flags, too little charm. I checked out early, still wondering what, exactly, "The Point" was supposed to be. A lesson learned, if nothing else: sometimes, a fresh coat of paint isn’t enough.

For the price paid, it was ok. Book a room with king bed but was told only left twin room upon check in. The location was good. The amenities in the room could be more, e.g. toilet paper. When asked for more in the evening, the hotel reception said only can get it the next morning as the housekeeping is closed.

Very clean room, friendly service and good riverside view