Palace Gate Hotel & Residence By EHM

Palace Gate Hotel & Residence By EHM arvostelua

Palace Gate Hotel & Residence By EHM

#10B, 264 Samdach Phuong St. (264), Khan Doun Penh, Phnom Penh, 00855, CambodiaNäytä hotellin tiedot
Palace Gate Hotel & Residence By EHM
Palace Gate Hotel & Residence By EHMPalace Gate Hotel & Residence By EHMPalace Gate Hotel & Residence By EHM
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Vierasarvostelut

4.4/5
Erittäin hyvä
169 arvostelu
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.2
Palvelu4.5
Puhtaus4.5
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Kaikki arvostelut(169)
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Kielteisiä arvosteluja(6)
sweetyjoey
Studio-huone(king-parivuode)
Majoittunut 1. 2025
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.2.2025
酒店裝潢很有特色,有歡迎飲品,無論是前台服務員或是保安等工作人員每次見到客人都會微笑點頭打招呼,非常好!免費升級了兩房一廳的套房給我,超開心!房間很舒適,乾淨!
Käännä
6/12
Majoituspaikan vastaus: Dear Sweetyjoey, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our unique décor and the warm hospitality from our front desk team and security staff. It’s always our goal to make every guest feel welcome and appreciated.We’re delighted you enjoyed the complimentary upgrade to the two-bedroom suite and found your room comfortable and clean. Your happiness is the best reward for our efforts!We truly look forward to welcoming you back for another memorable stay.Yours Sincerely,Mr. SENG SeilaOperations Manager
kicathy
Presidenttisviitti
Majoittunut 1. 2025
Matkusta ystävien kanssa
17 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 10.2.2025
酒店在撒冷島應該是最後好的酒店,房間設施還算可以,早餐也不錯。可以在酒店食飯,也可以在旁邊的hostel食飯,性價比很高。沙灘的沙白色,海水由淺變深藍,漸進式很是漂亮
Käännä
Adam Ryall
Premier-kahden hengen huone
Majoittunut 1. 2025
Pariskunnat
17 arvostelu
4.5/5
Mahtava
Lähetetty 7.2.2025
Went to the wrong hotel to start off with - hotel and resort, rather than hotel and residence, but they kindly bussed us over the the correct one. The staff were very courteous and professional at all times, and the room was huge, clean and comfortable. The price is very reasonable, and you can still go over and get access to the pool and other amenities at the nearby resort hotel for free. Very nice hotel and very good value.
Käännä
Majoituspaikan vastaus: Dear Adam Ryall, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share your experience with us. We’re glad to hear that, despite the initial mix-up, our team was able to assist you promptly and ensure a smooth transition to the correct location. It’s wonderful to know you found our staff courteous and professional, and that you enjoyed the spacious, clean, and comfortable room.We’re also delighted that you appreciated the value of your stay and the convenient access to the resort’s amenities. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another great experience in the future!Yours Sincerely,Mr. SENG Seila"Operations Manager
Wasonking
Premier-kahden hengen huone
Majoittunut 11. 2024
Liikematkustajat
187 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.2.2025
酒店一般'
Käännä
Majoituspaikan vastaus: Dear Wasonking, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your wonderful 5 out of 5 review! We’re absolutely delighted to hear that you had such a fantastic stay with us. Your kind words mean the world to our team, as we’re always striving to provide the best possible experience for our guests.We’re thrilled that you enjoyed your stay with us. It was truly a pleasure having you, and we look forward to welcoming you back for another memorable stay soon!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
CATHQW
Perhesviitti
Majoittunut 1. 2025
Perhe
9 arvostelu
3.0/5
Lähetetty 5.2.2025
房間硬件還行,房間搞衞生效率高,早餐也挺精緻的。有幾點值得吐槽的: 1)其中一個衞生間下水道反味。 2)晚上八九點左右洗澡就沒有熱水了,連續兩個晚上都是這樣。 3) 低樓層的房間被四周的居民樓緊密包圍,完全沒有采光和景緻可言。
Käännä
Vieraskäyttäjä
Studio-huone(king-parivuode)
Majoittunut 12. 2024
Perhe
49 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
房間很大,周邊有獨立紀念碑和大皇宮,步行可達。有游泳池和健身房。服務很熱情,前台可以説中文。早餐品種不多,但味道還行,西式比較多。
Käännä
Majoituspaikan vastaus: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your kind review! We're delighted to hear that you enjoyed our spacious rooms and convenient location near the Independence Monument and the Grand Palace. It’s great to know that you appreciated our swimming pool, gym, and friendly service—our team always strives to make guests feel at home. We also appreciate your feedback on breakfast and will consider adding more variety in the future. Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
sothea pov
Studio Twin
Majoittunut 12. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.1.2025
Clean and best location
Käännä
Majoituspaikan vastaus: Dear Sothea Pov, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your kind words! We're thrilled to hear you enjoyed the cleanliness of the room and our convenient location. Your satisfaction means a lot to us, and we look forward to welcoming you back soon!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
samsuddin bin sidek
Studio-huone(king-parivuode)
Majoittunut 12. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.1.2025
The hotel was totally unexpectedly wonderful. It was clean, near all the amenities, had a beautiful gym and the prettiest of swimming pool. It was also very quiet without any traffic noise or any other kind of noises. Highly recommended. I will definitely stay here again in my next visit to Phnom Penh
Käännä
Majoituspaikan vastaus: Dear Samsuddin Bin Sidek, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your wonderful review! We are thrilled to hear that your stay with us exceeded your expectations. It's great to know that you enjoyed our clean facilities, convenient location, beautiful gym, and serene swimming pool.Providing a peaceful and relaxing environment for our guests is one of our top priorities, so we’re delighted to hear that you appreciated the quiet atmosphere. Your kind words mean a lot to our team, and we are truly grateful for your recommendation.We can’t wait to welcome you back on your next visit to Phnom Penh. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
Vieraskäyttäjä
Studio Twin
Majoittunut 11. 2024
Perhe
12 arvostelu
4.1/5
Erittäin hyvä
Lähetetty 16.1.2025
個人感覺比較一般,房間非常大,一室一廳,但設施比較舊,可能樓層比較低,基本沒采光,早餐也比較普通,無功無過,沒有亮點。 酒店位置還不錯,出行比較方便,感覺也是在比較安全的區域。
Käännä
Majoituspaikan vastaus: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for sharing your feedback with us. We're glad to hear you appreciated the spaciousness of the room and found our location convenient and safe.We’re sorry to learn that some aspects of your stay didn’t meet your expectations, particularly with the lighting, facilities, and breakfast. Your comments are valuable to us, and we’ll share them with our team as we strive to improve our offerings and create a more comfortable experience for our guests.We hope you’ll consider giving us another chance in the future, as we’d love the opportunity to provide you with a more enjoyable stay.Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
zh_eatravel
Presidenttisviitti
Majoittunut 12. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 4.1.2025
Камбоджа🇰🇭 Мы с семьей (2 взрослых и 2 детей 15 и 11 лет) путешествуем по Камбодже. Прилетев в Пномпень со 2 по 4 января 2025 года, мы остановились в отеле **Palace Gate Hotel & Residence By EHM** в президентском люксе с видом на город, и я хочу поделиться своими впечатлениями. 1. Расположение Отель расположен в удобном месте, всего в нескольких минутах ходьбы от центра города и основных достопримечательностей. Если нужно добраться до Central Market или отдалённой достопримечательности, перед отелем стоят тук-туки за 5-10 долларов. Чтобы не переплачивать, можно заказать тук-тук или такси в приложении Passapp, только заранее в аэропорту нужно приобрести местную сим-карту. 2. Дизайн и удобства отеля Отель оформлен в очень традиционном стиле с тщательно проработанными деталями интерьера. В номере были вода, полотенца, тапочки, зубные щетки и бытовая техника. Особенно порадовал бесплатный Wi-Fi, который работал без перебоев. Единственный минус — ремонт в отеле давно не делали; в нашем номере не было ремонта, а в ванной комнате вода уходила плохо. 3. Сервис Персонал был очень профессиональным и дружелюбным. Говорят на английском языке, русскоязычного персонала нет. При заселении необходимо оставить залог в размере 50 долларов, что при бронировании нигде не было указано. 4. Питание В ресторане отеля предлагалось меню на выбор, а также небольшой шведский стол. Всё было очень вкусно. 5. Удобства для отдыха В отеле есть бассейн, тренажёрный зал и Spa, что делало моё пребывание комфортным после активного дня. Проживанием в отеле мы остались довольны.
Käännä
6/16
Majoituspaikan vastaus: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share such a detailed review of your stay at Palace Gate Hotel & Residence By EHM. We’re delighted to hear that you and your family enjoyed your visit to Phnom Penh and that you found our location, service, and facilities convenient and welcoming.We’re glad that our traditional design, amenities, and leisure options like the pool, gym, and spa added comfort to your stay. It’s great to know that the food at our restaurant met your expectations and that the Wi-Fi was reliable for your needs.We also appreciate your honest feedback about the areas where we can improve, such as room renovations and the plumbing issue in the bathroom. Rest assured, your comments have been shared with our team, and we are actively working on enhancing our facilities to provide an even better experience for our guests.We sincerely apologize for any inconvenience caused by the lack of upfront communication regarding the deposit requirement. We’ll ensure this information is made clearer during the booking process to avoid confusion in the future.Thank you once again for choosing our hotel for your Cambodian adventure. We hope to welcome you and your family back soon for an even more enjoyable stay!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
Leonkg
Studio-huone(king-parivuode)
Majoittunut 11. 2024
Yksin matkustavat
26 arvostelu
4.1/5
Erittäin hyvä
Lähetetty 1.1.2025
這是我2024年第五次來金邊,來五次住了五家不同的酒店,這次感覺最糟糕。 衞生:客房內的方桌椅子卡着很多不知道哪個客人遺留的食物碎屑。我用的牙膏帽掉在大門後面,直到我退房,四天都看不見。衞生間桌台也不整理,我放什麼樣,就是什麼樣,床靠背上積累的浮灰估計一年半載都沒有擦過,拖鞋更是臟的無法形容,難道客房主管不查房? 服務:沒有對比就沒有傷害,前四家酒店前台服務人員從來都不會看着客人躲着眼神,生怕多説一句 你好。餐廳更是如此,她們的任務就是問你房號,有個個子高點的女服務員,基本天天都是她,其他時間都不知道躲在後麪工作間幹嘛! 餐廳食物,四天沒有花頭精,最後一天都沒吃,典型的團隊房,紅茶是大壺,咖啡是大壺,控制成本到家了,酸奶都沒有。 不推薦這家,走路三分鐘,phen house 以及chiya都相對比這個好多了,賣500多,純粹給照片騙了,一點不值!
Käännä
Majoituspaikan vastaus: Dear Leongk,Thank you for sharing your feedback with us. We regret that your stay did not meet your expectations. Hygiene and cleanliness are core values at our hotel. It’s unfortunate that we weren’t informed of these concerns during your stay, as our team is always ready to address any issue to ensure our guests have a pleasant experience.We take all feedback seriously, and your comments have been shared with our team for review to ensure that any potential oversights are addressed.We hope to have the opportunity to welcome you back in the future and provide you with the quality experience we are known for.Warm regards,Mr. SENG SeilaOperations Manager
Karl John
Studio-huone(king-parivuode)
Majoittunut 9. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.12.2024
Great location and service, everyone was friendly and helpful.
Käännä
Majoituspaikan vastaus: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your kind words! We're delighted to hear that you enjoyed our location and found our team to be friendly and helpful. Providing excellent service is our top priority, and your feedback means so much to us. We look forward to welcoming you back soon!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
Taishanzhizi
Studio Twin
Majoittunut 11. 2024
Perhe
37 arvostelu
4.7/5
Mahtava
Lähetetty 23.12.2024
房間寬敞、整潔,景色優美,位置絕佳,便利
Käännä
Majoituspaikan vastaus: Dear Taishanzhizi, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your kind words! We're thrilled to hear that you enjoyed the spaciousness and cleanliness of the room, as well as the beautiful view and convenient location. Your positive feedback means a lot to us, and we hope to welcome you back for another great stay soon!Yours Sincerely Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
Panny5005
Studio-huone(king-parivuode)
Majoittunut 11. 2024
Yksin matkustavat
42 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.12.2024
โรงแรมอยู่ในซอยใกล้วัด เงียบสงบดี ห้องกว้าง น้ำอุ่นแรงดี ขาด cotton bud ไปอย่างนึง เดินไปวังไม่ไกล WiFi ดี
Käännä
6/15
Majoituspaikan vastaus: Dear Panny, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share your review with us. We’re delighted to hear that you enjoyed the peaceful location, spacious room, strong hot water pressure, and reliable WiFi. It’s wonderful to know that our proximity to the temple and palace added convenience to your stay.We appreciate your feedback regarding the cotton buds and will consider this suggestion as we strive to enhance our amenities for our guests.It was a pleasure hosting you, and we hope to welcome you back for another relaxing and enjoyable stay soon!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM
tks1985
Studio-huone(king-parivuode)
Majoittunut 11. 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.12.2024
王宮に近く、窓からはWat Botumvateyの寺院が見える部屋で、カンボジア プノンペンにいることを感じさせてくれる部屋でした。朝食にはクメールヌードルがあり、おいしく頂きました。 ロビーはクリスマスの装飾とともに落ち着いた雰囲気で、親切なサービスを受けることができました。 シャワーでお湯を出し続けると水になってしまう時がありましたが、大きな問題ではありませんでした。 全体として良い滞在をすることができました。
Käännä
Majoituspaikan vastaus: Dear TAKAAKI, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the beautiful views of Wat Botumvatey temple and the proximity to the Royal Palace, as well as the taste of our Khmer noodles during breakfast. It’s wonderful that you felt the calm and festive atmosphere in our lobby and appreciated the friendly service from our team.We appreciate your feedback about the shower temperature and will look into this to ensure an even more comfortable experience for future guests.It was our pleasure to host you, and we hope to welcome you back again on your next visit to Phnom Penh!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM