Tomoko
26. kesäkuuta 2023
Lovely unit, impossible to sleep.
I enjoyed the convenience and quality of the property so much that I recommended it to a colleague and booked a second time. I am so disappointed to say that I would not book here again. Table-stakes of accommodations is that one should be able to sleep. It was impossible to do so. Before my second stay, a night club/lounge moved into the basement space directly below the unit I was in, making noise and vibrations until late into the evening. I understand that Sosuite cannot prevent a night club from doing business, but they must be able to provide at the very least the ability to sleep. Customer service was not very helpful. Instead of offering to change units to another floor, or offering me some sort of credit, I was told it was out of their control. I am truly sad and disappointed.
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