Vieraskäyttäjä
25. lokakuuta 2024
You get exactly what you pay for. I didn’t like the layout of the hotel. It gave selection 8 apartment vibes. The rooms were very big & spacious but that’s about it. Have had dead bugs & flies everywhere when in the lobby! Dirty used rags. Raggedy dirty tub. Stains all over curtains & bedding cover. Hotel phone doesn’t work! And OMG last but not least the highlight of the night was the BED BUG crawling on top of my covers while I was laying down. That was the last straw, I immediately when to the front desk to show photos and ask for a full refunded. There was a darkskin lady late 30’s that tried to put me in a different room and claimed that she didn’t think that the manager would refund it (which I don’t know why she even said that cause I definitely would’ve raised hell that night if she didn’t. But thankfully the manager did refund it, she was super apologetic. Lesson learn stick to Marriott & Hilton hotels!!!! I’m so disgusted and disappointed. My trip to Philadelphia was ruined.
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