Vieraskäyttäjä
23. huhtikuuta 2025
Terrible experience - ruined our honeymoon We had a truly awful stay at Mama Beach Residence in Koh Phi Phi. This was supposed to be part of our honeymoon, but we ended up cutting our trip short and moving to another island because we simply couldn’t take it anymore. Our room was full of bees – we couldn’t sleep all night. There is no proper window in the bathroom, and the wall between the bathroom and the rest of the room is not sealed, so insects and bugs kept coming in. It was extremely uncomfortable and honestly felt unsafe. The hotel looks nothing like the pictures online. We were completely misled. When we raised our concerns, not only did the staff fail to help us or offer any solution – they didn’t even offer a refund or any compensation for what was clearly a serious issue. This was supposed to be a special and romantic part of our honeymoon, and instead, it turned into a nightmare. We suffered during our stay and would not recommend this place to anyone.
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