JJ Residence

For this time I have booked this hotel for 3 nights but unfortunately I didn’t stay here because it was a heavy rain and I can’t go to check in from The long beach where I stayed before . Boats didn’t go at late time there because it was a low water and no tide. I called to hotel many times but nobody answer me . The given phone is not answering.I was trying to cancel my booking but it was not possible. I come at 2 afternoons to avoid no show

We had originally planned to stay three nights at this hotel but ended up leaving after just one night. From the start, the receptionist was very hectic and unfriendly. When we checked in, she immediately rushed to our room without even waiting for us to put our shoes back on – which we had to take off when entering the reception area. The room had a strong moldy smell, and later we noticed countless insects (most likely ants) crawling on the floor and in the bathroom. They seemed to be coming from small holes and gaps in the walls. Since it was already late, we decided to spend the night anyway. The next morning, I woke up to find water dripping from the ceiling. The wood in that area was discolored, which suggests this has been a recurring problem – probably whenever guests turn off the air conditioning at night. I showed the receptionist videos of the insects, but she showed no understanding at all and claimed the rain was to blame – which made no sense, since it hadn’t rained on the day we arrived. I absolutely cannot recommend this place. We were relieved to leave after one night, even though we had to pay for the remaining nights because the hotel refused to offer any refund. Once and never again – I strongly advise everyone to avoid this accommodation.

Location is great, close to the pier. It also comes with a swimming pool. Staffs are very helpful and kind. Very satisfied stay and definitely gonna come back again!