Melia Ho Tram Beach Resort

Nói chung resort phục vụ cũng rất tốt. Giải đáp vấn đề khách hàng tận tình. Phục vụ tận tình, Resorts cho gia đình mình check out tới 14h00. Để người nhà được đi ăn và nghĩ ngơi. Khác biệt với những resort khác mình đã từng đi. Mình rất hài lòng. Cảnh đẹp phục vụ rất là thân thiện.

Hotel provides a shuttle service to and fro Saigon, so it's pretty convenient. There's no supermarket or shopping malls near the hotel, so either get the all-inclusive package or bring your own food. A 500ml bottle of water is about 60,000vnd, for reference. There are a lot of activities for children, more on weekends. On weekdays, the hotel is alot quieter. Our villa comes with a private pool and bathtub. Both are amazing, the bed was so soft as well. Service from all staff were great, from the buggy drivers to housekeeping staff, they are all amazing. Breakfast is alright, quite many options. Easy to get buggy anytime as well. The only issue we met was that due to bad weather, our villa experienced 3 blackouts in a night. We were told to call the reception for any issues, but with the power cut off, the phone line was cut off too and we were left with no other way to get in touch with the hotel staff. We finally got through the line via trip.com hotline and staff doesn't seem to realise that there was a blackout. There was miscommunication for our check-out time as well, which resulted in us rushing to pack everything up. Would expect better from a 5-star luxury hotel, being one of the top 10 best resorts.

우선, 친절하진 않아요.. 뭘 물어보면 자기일 아니라고 소개를해주는데 여러번 제기설명을 해야해요; 그리구 요청한것도 잘 안들어줘요 풀빌라 자전거고장나서 고쳐달라했더니 끝까지 안고쳐주더라구요 3박내내.. 청소도 10-15분안에 끝나더라구요 밀대로 밀고 수건갈고 이정도? 제가 반얀트리 푸켓갔을때 매우 비슷한 컨셉인데 위치, 친절, 청결 면에선 더 낫네요 이거땜에 여행왔는데 혹시 반얀트리 푸켓가신분은 실망하실수도있어요 대신 공용풀은 정말 괜찮았어요! 넓고 온도도안춥고 이건 엄청난 강점입니다~^^