Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.3
Mukavuudet9.2
Palvelu9.1
Puhtaus9.6
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 5. 2025
Matkusta ystävien kanssa
5 arvostelu
9.0/10
Mahtava
Lähetetty 13.6.2025
as expected of a 5-star hotel, the hotel was very clean with amazing amenities, including two types of pools and beachfront views. breakfast had a very wide and delicious spread, easily making it one of the highlights of the resort. the rooms were very well-furnished and well-maintained. service was great and welcoming as well, but I would note that we arrived at 11am and our luggages were left in the corner of the main entrance unattended for most of the day. when we came back around 6pm, they were still there, and after checking in, we waited for more than 15 minutes and the luggage had yet to be delivered up to our room. when we headed down for dinner around 6.15pm, the luggage remained at the main entrance which struck us as unsafe. while it was delivered by the time we returned from dinner, it was slightly disappointing, but not a dealbreaker for us. overall would recommend!!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your detailed feedback and for recommending The Anam. We are delighted to hear that you enjoyed our clean facilities, beautiful pools, beachfront views, delicious breakfast, and attentive service.We sincerely apologize for the inconvenience caused by the delay and unattended luggage during your stay. Your concerns about luggage handling are taken seriously, and we will review our procedures to ensure better security and timeliness in the future.We appreciate your understanding and hope to welcome you back for an even smoother experience.Warm regards,Eric VoFront Office Manager.
Majoituspaikan vastaus: Dear Atum bill,Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the comfortable and quiet environment, our rich breakfast offerings, and the warm and thoughtful service from our staff. We're also pleased that you found your room to be new and clean.We appreciate your honest comments regarding the value for money and the range of facilities. Your insights are important to us, and we will certainly take them into consideration as we continue to improve our services and offerings.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,Eric VoFront Office Manager.
hahoang_hiiii
Deluxe Twin -huone
Majoittunut 2. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 13.5.2025
The resort is stunning, the rooms are spacious and beautiful.
High level of guest service.
The breakfast is one of the best I have ever had.
Nice view to see kitesurfing at the beach.
Käännä
Majoituspaikan vastaus: Dear Hahoang_hiiii,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us—from the spacious rooms and outstanding breakfast to the beautiful beach views and high level of service. It’s wonderful to know the kitesurfing added something special to your experience.We truly appreciate your feedback and hope to welcome you back for another memorable stay soon!Warm regards,Eric VoFront Office Manager.
E Moscow
Premium-kahden hengen huone
Majoittunut 4. 2025
Perhe
4 arvostelu
9.5/10
Mahtava
Lähetetty 8.5.2025
Отель великолепный, очень красивый, хорошие завтраки, хороший номер. Полотенца и воду меняют вовремя. Идеальная чистота бассейнов. Пляж идеальный. Но, но есть одно больное НО! Все отлично, пока не обратиться к персоналу на ресепшене за помощью. На все ответ будет -нет. Единственные кто помогал - это сотрудник Vu и, видимо, менеджер отеля. Это действительно сотрудники 5 звёздного отеля, им отдельное большое спасибо!
Käännä
Majoituspaikan vastaus: Dear E Moscow,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the beautiful surroundings, clean pools, perfect beach, and the quality of our breakfasts and housekeeping service. It's always rewarding to know our efforts in these areas are appreciated.However, we're truly sorry to hear about your experience with our reception staff. Providing helpful and attentive service is a top priority, and we regret that this was not reflected during your stay. Your comments have been shared with our management team for immediate review and improvement.We’re especially grateful for your kind words about Vu, he will be recognized for their exceptional service. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Eric Vo Front Office Manager.
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 4. 2025
Pariskunnat
2 arvostelu
10/10
Ylivertainen
Lähetetty 7.5.2025
Tuyệt vời
Käännä
Majoituspaikan vastaus: Xin chao Anh/ Chị,Cảm ơn bạn đã dành thời gian chia sẽ trải nghiệm của mình tại The Anam Mũi Né. Chúng tôi rất hy vọng được chào đón bạn quay lại trong thòi gian sớm nhất. Chúc bạn một ngày tốt lành. Trân trọng,Võ Thành DựQuản lý bộ phận Tiền Sảnh.
Vieraskäyttäjä
Premium-kahden hengen huone
Majoittunut 12. 2024
Perhe
3 arvostelu
10/10
Ylivertainen
Lähetetty 23.4.2025
구정 연휴기간이라 호텔 자체 행사가 많아서 쉬면서 아기자기한 재미가 있었습니다. 수영장 넘 좋구요. 바다까지 산책도 좋고 룸에 침대 넘 편안하고 깨끗하고 좋았습니다.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed the hotel events during the ***** New Year, the pool, and the beautiful walk to the beach. It's great to know that you found the room comfortable and clean. We hope to welcome you back soon for another relaxing stay. Warm regards,Eric VoFront Office Manager.
Thi ngan giang
Deluxe King -huone
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
10/10
Ylivertainen
Lähetetty 18.4.2025
Okkkkk
Käännä
Majoituspaikan vastaus: Xin chào Thi Ngan Giang,Cảm ơn bạn đã dành thời gian chia sẻ trải nghiệm của mình tại The Anam Mũi Né trong kỳ nghỉ gần đây. Đội ngũ quản lý và nhân viên rất vui khi thấy bạn có 1 trải nghiệm tuyệt vời. Chúng tôi hy vọng sẽ được đón tiếp bạn quay trở lại The Anam Mũi Né trong thời gian gần nhất.Trân trọng,Võ Thành DựQuản lý bộ phận Tiền Sảnh.
Thunhi
Deluxe King -huone
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
9.5/10
Mahtava
Lähetetty 17.4.2025
Dịch vụ 10đ ạ.
Käännä
Majoituspaikan vastaus: Xin chào Thunhi,Cảm ơn bạn đã dành thời gian chia sẻ trải nghiệm của mình tại The Anam Mũi Né trong kỳ nghỉ gần đây. Đội ngũ quản lý và nhân viên rất vui khi thấy bạn có 1 trải nghiệm tuyệt vời. Chúng tôi hy vọng sẽ được đón tiếp bạn quay trở lại The Anam Mũi Né trong thời gian gần nhất.Trân trọng,Võ Thành DựQuản lý bộ phận Tiền Sảnh.
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind words! We're delighted to hear that you enjoyed the beautiful room and that the overall facilities matched your expectations of Vietnamese culture. We also appreciate your feedback about the food – we’re always working to strike a balance between local flavors and international preferences, and your input is very helpful. Our team is so happy to know that their service made a positive impression. We hope to welcome you back again soon.Warm regards,Eric VoFront Office Manager.
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed the relaxing beachside vibes, the fresh sea breeze, and our comfy sunbeds. It's great to know our team made your stay even more pleasant with the little touches—like the clean blankets and tasty welcome snacks. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay.Warm regards,Eric VoFront Office Manager.