Petra Marriott Hotel

The room is not clean , maybe is an old hotel. Other is good.

One Star – A Miserable, Sleepless Night at Petra Marriott Worse than anything, I had to wake up at 6am for a Petra hike—but instead of resting, I endured one of the most sleep-deprived nights I’ve ever had in a hotel. Outside my room, at the poolside tent area—supposedly closed after midnight—groups of guests were shouting, laughing, and drinking well into the early hours. Midnight came and went. At 12:30am, the noise was loud. By 1am, it was worse. At 1:30am, I was forced to call reception, practically begging them to do something. But nothing changed. At 2am, I was woken again by shouting near the pool. By 5:30am, running on maybe three hours of broken sleep, I had had enough and confronted the receptionist with a simple question: Why are your own rules not enforced? No real answer. No apology. Just blank stares. This came after a rocky start. From the moment I checked in, I felt like an unwanted inconvenience. The first receptionist I dealt with was cold, dismissive, and unfriendly. It took raising a complaint and asking for a manager just to be treated with basic courtesy. My room had a view mostly blocked by part of the restaurant roof—far from the scenic experience I’d hoped for. The manager offered me a different room with a mountain view, but I’d already unpacked, so I stayed put, disappointed but settled. I had originally planned to extend my stay by two nights, but by sunrise that day, I couldn’t get out fast enough. I moved to the Mövenpick and was blown away by the difference—staff who actually cared, quiet rooms, and respect for guests’ need for rest. The Petra Marriott may look the part, but it fails where it matters most: hospitality, peace, and professionalism. I wouldn’t return if the room were free

房間不大，但位置極佳，可以看到很美的落日。 但是，第一天早餐用餐的時候，早餐廳的服務員在我們用餐結束莫名其妙給我遞來一個像賬單一樣的東西讓簽字，因為我們訂的含早晚餐，且我看其他人都沒有，就去找前台問這是什麼。前台那位男工作人員説這個衹是給小費的單子不是賬單，且態度也不是很耐煩。可我明明看上面就是早餐簽字，然後我拒絕簽字，他看解釋不清楚，當著我的麪撕掉了那張紙。就這一點讓人十分的不舒服，憑什麼其他歐美外國遊客沒收到這種賬單一樣的，而要單獨給我，總感覺他們有點區別歧視的味道。 以前來佩特拉住的Movenpick，這次主要是沒有適合房型，且看中了萬豪這個落日風景才選的他家。但日後如果在同樣的條件前提下，肯定不再選萬豪了，且去景區的交通也是有些不夠方便，班車衹有早上去（8/9/10點）和下午回（2/3/4點）定點，在景區遊玩時間也受限制。