Courtyard Petoskey at Victories Square

Very well maintained. Rooms very clean. Staff extra courteous and professional. Was very relaxing with fire pits going and plenty of room to sit out on patio. Path to walk around property. Good skies for star watching. Would definitely stay again!!

The property is beautiful, and the staff helpful and friendly, but, they really should provide full disclosure. We stayed at this property for a wedding, as the wedding planners recommended it. We checked in, and found the process easy enough, and our room was ready early. We travel often and usually only use our room for sleeping. So we dropped our belongings, and went out. When we returned for the night, we noticed something very unusual, at least for us. Creaking. Yes, creaking, like what you'd expect in an old wooden house, or like you see in ******* houses in the movies. It was very disturbing to me, as I'm a light sleeper. In the morning, I went downstairs to ask if we could change rooms, but, were told they were sold out, they never asked why, so I decided to mention my issue to a desk clerk, who really wasn't listening, and just said, sorry we're sold out. We spent our second night, and it was much worse. I actually took a video so I could show any interested party how strange it was. After our second night, we went to check out. I explained the noise situation to the clerk, who was not the same clerk I had talked with previously. When I told him about the creaking, I wasn't really sure he was listening to me, or being rude. Turns out, he was listening, and not being rude. So I said, have you ever heard of this before. To my astonishment, he said, yes, often. As a matter of fact, the owners of the property have a lawsuit pending against the builders because of it. I was absolutely shocked and asked, don't you think you should let people know about this? I didn't get much sleep the two nights we stayed there. He said, that's not my responsibility. Well, apparently it's no one's responsibility and I'll never stay at this property again, and I don't recommend it if you are a light sleeper. Since Marriott is okay with this non disclosure, I think I'll give Marriott a rest too. For the price paid for the two nights at this location, I should have been able to get some restful sleep, but apparently, that's not included in the Marriott promise.

I just wanted to comment on how nice it was again, to stay at your lovely hotel! Eric the GM is so accommodating! Eric and his team, Stephan, Kayla, Mark, Joe S. and Kevin were exceptionally kind and made our stay pleasant. Thank you all for making us feel welcomed. Your hotel is lovely, you are hospitable and the grounds are lovely and clean!

We just spent a recent Saturday night here as part of our ski weekend at Boyne and the Highlands. Rooms were clean and in perfect condition when we arrived. Front desk had also arranged for us to have adjoining rooms. Beds were super comfortable and the shower pressure was strong - our two biggest requirements for a successful stay. There were several restaurants nearby that made getting dinner very easy.

Nice new Courtyard Hotel. It's not in the center of town but not a far drive. Nice pool and hot tub. Easy parking, free guest laundry (including the soap). Rooms large and very bright with floor to ceiling windows. Nice lobby with a game area for kids. Some issues with what I feel is shoddy construction. Toilet not attached well to bathroom floor. Shower handle difficult to shut off fully. As mentioned in previous reviews elevator issues. Only one working guest elevator although only 5 floors there were long waits. Room tip would be get a room on a lower floor and use the stairs.

The front desk staff, namely Eric, Kevin, Joe, Courtney, and the new folks training, ie Deseré and the gentlemen were all very kind and hospitable. Eric, Kevin and Joe were very accommodating. We love staying here and we will be back. Thank you!

Somehow, we end up staying at this hotel at least one night every year for the last several years and we have never been dissatisfied and this time was no exception. We finally managed to get a room on the side of the hotel that has the view over the valley, really nice. I saw that they finally added the steps they needed in the hot tub so that it wasn’t so difficult, and I’m sure, dangerous getting into. I hope no one getting hurt brought about this safety improvement and I’m surprised how long it took. One of the elevators wasn’t working while we were there. That didn’t pose any problem, but we have found ourselves on an upper floor in a hotel when they lost elevator service and getting down all my wives’ suitcases proved to be a challenge. One I’m not up to anymore. There were some very poorly behaved children in the pool area but once they finally left it was as peaceful and beautiful as before. The rooms are lovely, a great bathroom and shower, with a comfortable bed for a peaceful night’s sleep. We have always really liked this hotel, which I suppose, is why we end up staying here so much.

Stay was ok. Family of 4 and every stay we are only ever given 3 towels. I don’t understand. Two elevators and 1 was down the whole week. We were there for 2 nights and the wait was ridiculously long. We ran out of TP. Called and staff was very attentive, but still didn’t bring enough towels… Clean and newer hotel.

The Manager Chris is one of the nicest people! Chris is always very accommodating and insures that we have a nice long stay! Eric the other manager is very accommodating and pleasant as well. Kevin is who checked us in, and he greeted us when we got there and asked if we needed anything. When we needed to extend, Sabina was extremely pleasant and was able to extend our stay. Sabrina was training Courtney, and both ladies were professional and greeted us with a smile. I also wanted to mention Mya and Daniel who were also very professional and they accommodated us cheerfully when we needed our keys re-made. It was nice to see Kevin again as we were leaving. You have a very nice staff, and we look forward to visiting again soon!! Thank you!!