Illira Lite Praya Lombok

Illira is da best

Located near to airport. Breakfast is good and service is best.

Tempatnya bagus nyaman sarapannya enak

I had booked a stay at this hotel but unfortunately had to cancel my trip due to a flight cancellation to Lombok. I reached out to the hotel immediately, explaining my situation and asking about the possibility of a refund. However, I received absolutely no response to my message. I even tried calling multiple times, but my calls went unanswered. This level of customer service is completely unacceptable. Communication is key, especially in situations like this, but the staff here clearly don’t care about their guests. If they can’t even manage to respond to a simple inquiry, I shudder to think how they would handle actual issues during a stay. Based on my experience, I strongly advise future guests to avoid this place. It’s not worth the risk of dealing with such unprofessional behavior. There are plenty of other hotels in the area that value their guests and provide the service you deserve.

The service is good and friendly. The room looks a bit old but very cleans the bed is confortable and price is good. They provide drop off service at 50k IDR for one car.

Estaba todo tremendamente sucio y viejo; hasta las sábanas tenían agujeros de desgaste... Y del baño mejor no hablar... Las fotos de las habitaciones no se corresponden en absoluto con la realidad.