Kahya Resort Aqua & Spa

Health Hazard: Two days into our holiday I got the worst diarrhoea and vomiting bug I have ever had (having not left the complex and eaten mostly salad). I spent the day in bed with aching muscles and a temperature. I made it down to the poolside for an hour which is just as well as my husband badly injured his foot on cracked tiles on the edge of the pool. The lifeguard was called over and he got him medical attention. The wound was disinfected and dressed and he was advised to keep it dry so no more swimming for him. We were also advised to see a doctor for prophylactic antibiotics. As a nurse myself, I had a comprehensive medical kit with us so we decided to self manage it. The next day my husband went down with the same D&V bug that I had and so we tagged teamed the bathroom as I still wasn’t feeling well. To try and protect the children I asked reception for a seperate bedroom for myself and the girls as by this point, despite still feeling unwell, I would no longer be contagious. The hotel staff refused to give us a complimentary room so I ended up paying an extra €200 for the two nights. They said there was no evidence of my husband being ill and he would need to see a doctor to prove his illness - I offered to give them access to the hotel room which would undoubtedly have evidenced his illness within a very short time frame. The staff were rude and unhelpful. When I messaged the tour rep for assistance, my messages went unanswered. At 2am that night, my 9 year old daughter unfortunately started to be sick so I moved her into the room with my husband and I stayed in the other room we paid for with my 14 year old. Unfortunately my 9 year old was so sick over night (13 different occasions) and was unable to even keep water down, that she ended up in hospital the next day for IV fluids and IV antisickness medication and IV medication to stop her diarrhoea. She had bloods done which showed a bacterial infection and so was given antibiotics to take away with her. The cost of the hospital trip was over £1400. In a one week all inclusive holiday, I lost 2.5kg due to my illness (and my BMI before I went was 24). We put a complaint in to the hotel and they have denied everything, saying it is not related to their food and could have been from other sources as we do not have a stool sample as evidence. They are therefore not willing to appologise or offer compensation. They also state no one else got ill at the hotel the same week we were there. I can tell you that the family that wrote the post about the bedbugs and the sickness bug was there the same week we were! We left the hotel on Wednesday morning after my husband injured his foot on the Sunday - nothing had been done about the broken tiles on the edge of the pool - nothing to block them off from other people injuring themselves and nothing to repair them.

Это прекрасный отель для отдыха с семьёй тут классные бассейны и бары также каждый день вечерние представления, еда в ресторане вкусная. Но,есть два минуса в отеле работники тут не знают русского языка а пляж довольно каменистый. А в целом отель очень крутой всем советую

I'm going to keep it short and sweet. Definitely not 5 star... 3 at best. Bed bugs, family eaten alive Drinks terrible, anything nice is charged extra, ice cream ran out most of the time, The noise from my room. 2028 above the main lobby is absolutely dreadful every night and every morning, spoke to hotel and they don't care. Food absolutely dreadful. Food poisoning, if you like nuggets chips and onion rings then it's good. Anything else is catered for the Germans and Russians. No vegiterian options or gluten free at all! Entertainment is absolutely dreadful and nearly none existent. Some days absolutely nothing on at all. The woman is guest relations Slavetlarna I think her name is... Well she needs sacking immediately. 1 English channel on the tvs in the rooms. Beach is absolutely dreadful needles bottles and rubbish etc... The list goes on and on. Trust me when I say this hotel is dreadful.

I have never wrote a bad review for any hotel I have stayed in but yikes! This hotel is inadequate. Forget 5 star more like 2 star. Want Wi-Fi? Pay extra. Want iron in your room? Not a chance. Want a broken back from a rock mattress? Hell yes. Want cold showers? You’re in the right place! Want unhelpful reception and managers? You got it! Honestly, if you’re happy with a cheap getaway then this is the place for you but please please do not come and think you are getting 5 star. If someone would have told me this was 3 star then I would have accepted all the things I experienced (there’s plenty more but I won’t bore you with them) On a positive, the spa is incredible! I tried to spend as much time as I could here and the pools and slides are great for the kids. Atleast I’m going home tanned and 3 stone lighter because the food… no thanks.

Hallo der hotel ist hier sehr schön man kan mit familie kommen das essen ist sehr schon man hat sehr viele auswahl es ist auch sehr sauber die leute die dort arbeiten sind sehr hilfsbereich nur was mich stört hier ist intefnet probleme und sehr wenig turkische muzik sobst ist alles ok

Tam bir aile mekanı yemekler harikaydı, özellikle yabancı ve Türklere eşit damak zevki sunumu güzeldi Hamam ,sauna,terası,otel bahçesideki açık yerdeki ikramlar ve dahası Aileyle gidilecek çok güzel bir yer Fakat buraya sadece tatil değil insanlar müzik ve eğlence içinde geliyor müzik konusunda yabancı dil ağırlıklı birkaç aktivite oldu sadece Yabancılar için mükemmel keşke Tük pop müziklerde olsa