March Hotel

Very far from beach no restaurant on premises very bad customer service at reception bordering on rudeness pressure on shower very poor lack of hot water for bath tub just only luke warm .I would not stay at this hotel again.interactions with staff at reception and customer service is the worse I've ever seen . Definitely do not stay here.

During a recent 12-day hotel stay, I encountered several disappointing experiences that left a sour impression of what was supposed to be a relaxing trip. From the very start, the unprofessional behavior of the receptionist set the tone. She was not polite, lacked basic customer service skills, and struggled to handle even simple requests. Her dismissive attitude and inability to provide clear communication were frustrating, especially after a long journey. To make matters worse, the room I was assigned was not the city-view room I had specifically reserved and paid for in advance. Instead, I was given a room with a less desirable view, and when I brought this to the receptionist’s attention, she seemed uninterested and offered no immediate solution. It wasn’t until much later, after repeated complaints, that any effort was made to address the issue, which made me feel undervalued as a guest. Adding to the inconvenience, the hotel’s internet was unreliable for the first three days of my stay. Despite advertising high-speed connectivity, the Wi-Fi was either painfully slow or completely unavailable, making it nearly impossible to get work done or stay connected with family and friends. While the internet issue was eventually fixed, the delay was frustrating and avoidable had the hotel taken quicker action. Overall, these issues tarnished what could have been an enjoyable experience. A lack of professionalism, unmet expectations regarding the room, and poor handling of internet problems made this stay far less pleasant than anticipated.

オーガスト系のホテルはマーチホテル含め館内の内装や設 備、清掃も行き届き素晴らしいと思います。 スタッフもフレンドリーで良いのですが必ず数人の困った人が存在するのも事実です。ゲストよりも上から目線で対応する輩が必ず居る点が残念ですね…