Premium Pool Villa Pattaya arvostelua

Majoituspaikan vastaus: Thank you so much for staying with us at our private pool villa. We are pleased you enjoyed your stay and we hope to welcome you again soon.

Majoituspaikan vastaus: Thank you so much for staying with us, we are so pleased that you enjoyed your stay and we are very happy to know that Kate took special care of you. We hope to see you again in the future.

Majoituspaikan vastaus: Thank you so much for choosing our private pool villa for your stay in Pattaya. We are pleased you were happy and we hope to see you again very soon.

Majoituspaikan vastaus: Thank you so much for choosing our private pool villa for your stay in Pattaya. We are pleased you were happy and we hope to see you again very soon.

Majoituspaikan vastaus: Thank you so much for staying with us at our private pool villa. We are pleased you enjoyed your stay and we hope to welcome you again soon.

Majoituspaikan vastaus: thank you so much for staying at our private pool villa in Pattaya. We hope to see you again soon

Majoituspaikan vastaus: Thank you so much for staying at our private pool villa. We are pleased you enjoyed your stay and hope to welcome you again soon

Majoituspaikan vastaus: Dear Guest, thank you so much for staying at our private pool villa. The villa you chose was the villa with plunge pool. We are pleased you enjoyed your stay and hope to see you again soon.

Majoituspaikan vastaus: Thank you so much for staying at our private pool villa. We are pleased you enjoyed your stay and we hope to welcome you again in the future.

Majoituspaikan vastaus: Dear Jingya, unfortunately, this is not true. First of all, the platform states very clearly that the room rate does not include any housekeeping/daily cleaning. You clearly overlooked this information. After you complained about it, we provided you with cleaning, fresh towels and toiletries completely free of charge. We challenge you to provide us with the evidence that you had to pay for such items as we can guarantee that this is not the case at all. The swimming pool has the pool pump running around 12 hours per day and is cleaned by a professional cleaning company 3 times per week. The pool is chlorinated. Perhaps your friend was sensitive to chlorine. It seems highly viable that this was an allergic reaction to something because it only happened to your friend and nobody else who went swimming in the same pool. It should be noted that it is not normal for someone to extend their stay at accommodation that they are not happy with. Normally, people will check out and not book further nights after checking in and staying. But you actually extended your stay, as mentioned in your own comments, despite being unhappy?! Lastly, it should also be noted that you were in breach of your rental agreement as you smoked inside the property, which is strictly against the rules and is a fire hazard for our property. We wish you a pleasant stay at your future choice of accommodation.

Majoituspaikan vastaus: Thank you for choosing our private pool villa for your stay in Pattaya. We are sorry that you overlooked the location of the villa before making your booking. We apologise that the pool table is crooked, it is due to the previous guests trying to sit on it, despite us asking guests not to do so. We recommend that people bring their own toiletries to avoid any disappointment as everyone has their own preferences for toiletries.

Majoituspaikan vastaus: Dear Guest. We are very surprised to see your review here after you extended your stay. If you were so dissatisfied with the whole experience, then why did you extend your stay for an additional night after you checked in? You also signed the declaration to accept the booking terms and conditions of the villa in all its entirety. We understand that you smoked inside the villa, which is strictly against our house rules. The property is NON-SMOKING and this rule has to be respected for insurance and fire hazard purposes. You were fined for smoking in the villa when you signed the agreement that you understood that you must not smoke inside the villa. The next guest refused to stay due to the horrible stale odour of cigarettes inside the villa. So, the fine imposed on guests who break the rules is to compensate the guests who refuse to stay. We wish you pleasant future travels elsewhere!

Majoituspaikan vastaus: Dear Fashenjingde. We are so sorry to ready your review here. The platform does state that this property is not a hotel and additional fees are required. This property is a homestay, and you are completely independent, you have to look after your own provisions and laundry, cleaning, cooking, etc. We can provide a private maid but it is an additional charge because most people who book with us want total privacy and to be left to their own devices. Regarding street lighting, this is something that is completely beyond our control. Public roads and street lights are outside of our jurisdiction and must be taken care of by the government of Thailand. May we suggest you complain the the authorities about it being dark on the road.

Majoituspaikan vastaus: Dear Guest, we are sorry to see your review here. We would like you to reach out to us so we can resolve the situation.