Heeton Concept Hotel Pattaya by Compass Hospitality

Heeton Concept Hotel Pattaya by Compass Hospitality arvostelua

Heeton Concept Hotel Pattaya by Compass Hospitality

484 Moo 10, Pattaya 2nd Road Soi 15, Nongprue, Banlamung, Bang Lamung, Chon Buri Province, 20150, ThailandNäytä hotellin tiedot
Heeton Concept Hotel Pattaya by Compass Hospitality
Heeton Concept Hotel Pattaya by Compass HospitalityHeeton Concept Hotel Pattaya by Compass HospitalityHeeton Concept Hotel Pattaya by Compass Hospitality
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.5/10
Erittäin hyvä
271 arvostelu
Vahvistetut arvostelut
Sijainti8.6
Mukavuudet8.3
Palvelu8.6
Puhtaus8.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(271)
Positiiviset arviot(257)
Arvostelut valokuvien/videon kera(95)
Upea uima-allas(46)
Herkullinen aamiainen(23)
Sopii erinomaisesti lapsille(16)
Liian paljon hyttysiä(11)
Kätevä ostosten tekoon(10)
Kätevä pysäköinti(9)
Lähellä rantaa(9)
Puhdas allas(5)
Kielteisiä arvosteluja(14)
ANASTASIIA
Deluxe Twin -huone
Majoittunut 2. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.5.2025
Отдыхали март апрель , отель оправдал все ожидания !!! Вежливый персонал ,уборка и пополнение кофе чай вода каждый день ) бассейн отдельная любовь ,лежаков хватало на всех ,так де детская зона для малышей ,так же есть бильярд и настольный теннис 🏓, обязательно вернёмся ещё)))
Käännä
Majoituspaikan vastaus: Dear ANASTASIIA,Thank you very much for your wonderful review and perfect score!We’re so happy to hear that your stay from March to April met all your expectations. It’s great to know you appreciated the daily housekeeping service and amenities, as well as the pool, kids’ area, billiards, and table tennis. Your kind words about our staff mean a lot to us.We look forward to welcoming you back again soon for another great stay!Warm regards,Tabwarang YINDEECluster Assistant Front Office Manager
Pierre Emmanuel
Deluxe King -huone
Majoittunut 4. 2025
Yksin matkustavat
2 arvostelu
6.5/10
Lähetetty 6.5.2025
No hot water on the morning Lots of noise in the corridors, very difficult to sleep after 8:30 a.m. Well located hotel, friendly staff, reasonable rates
Käännä
Majoituspaikan vastaus: Dear Pierre Emmanuel,Thank you for sharing your feedback with us.While we're pleased to hear you found our location convenient, our staff friendly, and the rates reasonable, we sincerely apologize for the inconvenience caused by the lack of hot water and noise in the corridors. Your comments are very important, and we will work closely with our maintenance and housekeeping teams to improve the morning experience for our guests.We hope to have the opportunity to welcome you again and provide a better stay.Warm regards,Tabwarang YINDEECluster Assistant Front Office Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 4. 2025
Matkusta ystävien kanssa
9 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.5.2025
Все как было заявлено! Довольны отдыхом. Вкусно кормят. Швецкий стол стараются разнообразить. Молодцы. Локация отличная. Бассейн достаточно большой, глубокий. Персонал приветливый.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your wonderful feedback!We are delighted to hear that you had an enjoyable vacation and that our food, buffet variety, location, and pool met your expectations. We're also happy to know that our friendly staff made a positive impact on your stay.We truly appreciate your kind words and hope to welcome you back soon for another fantastic experience.Best Regards,Tabwarang YINDEECluster Assistant Front Office Manager
立Lap立
Superior king -huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 5.5.2025
早餐水準高，位置方便，服務員態度非常好，房間打掃的工作人員非常之貼心，有到房間按摩服務。不用到處尋找，方便，絕對會推薦👍🏽👍🏽
Käännä
Majoituspaikan vastaus: Dear 立Lap立,Thank you so much for your perfect review and for sharing your experience with us!We’re delighted that you appreciated our high-standard breakfast, convenient location, and the warm, attentive service from our team. It’s also wonderful to hear that the in-room massage service added extra convenience to your stay. Your kind recommendation truly encourages us to keep delivering our best.We look forward to welcoming you back again soon at Heeton Concept Hotel Pattaya!Best Regards,Tabwarang YINDEECluster Assistant Front Office Manager
Vieraskäyttäjä
Ystävät & perhe -huone
Majoittunut 4. 2025
Perhe
1 arvostelu
6.5/10
Lähetetty 4.5.2025
Very nice hotel, staffs are very friendly and helpful. The swimming pool is great. But the road to get there is quite small a bit difficult to drive.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback!We are pleased to hear that you enjoyed our friendly staff, great swimming pool, and the overall experience at Heeton Concept Hotel Pattaya. We also appreciate your constructive comment regarding the road access, and we will look into how we can improve the ease of access for our guests.We hope to welcome you back soon for another enjoyable stay.Best Regards,Tabwarang YINDEECluster Assistant Front Office Manager
МихайловаЮлия
Superior kahden hengen huone
Majoittunut 3. 2025
Perhe
4 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 3.5.2025
Гостиница находится территориально очень хорошо. До пирса Бали хай если пешком 10 минут, но мы ездили на такси, заказывали через приложения болт, обходилось 70 батт, поездка на такси занимала 5 минут. Рядом находится торговый центр и фуд-корт Авеню, идти 2 минуты. На фут корте можно поесть не дорого, даже ребёнку 8 лет, который привередлив в еды, по стоимости на семью около 200 батт. Около Авеню вечерами выставляются торговые точки, играет живая музыка. До Фестиваля 15 минут пешком, до 21 терминала 15 минут на тук-туке. По поводу гостиницы:жили на 3 этаже, номер 304,на бассейн обзор. В номере нет халатов, тапочек, зуб. пасты. Шампунь, вода, чай, кофе, сахар ежелневно. Залог 1000 батт. Постельное бельё не меняют, полотенце меняют каждый день. Уборка в номере каждый день. Бассейн глубокий, 1.8м.Есть горка и зона для малышей, теннисный стол, бар около бассейна. На бассейне со своими напитками нельзя. Завтраки однообразные:сосиски, спагетти,картошка, нарезка из сыра и колбасы, фрукты и овощи, нет йогуртов. Могут приготовить яичницу, омлет, оладьи. Если потеряли ключ от номера, штраф 150 батт. У нас в номере постоянно засорялся слив и потёк кондиционер, сотрудники гостиницы всё сразу устраняют. Много индусов, китайцев практически нет. Гостиница старовата, но я брала её из за бассейна и расположения. Вернусь ли я ещё раз в эту гостиницу-нет.
Käännä
Majoituspaikan vastaus: Dear МихайловаЮлия,Thank you for taking the time to share your detailed feedback. We appreciate your thorough review, as it helps us improve the overall guest experience.We’re happy to hear that you enjoyed our convenient location, close to various attractions, shopping, and food options. It’s also great to know that you appreciated the pool area and its facilities.However, we are truly sorry to hear about the issues you encountered with room amenities, the drainage and air conditioning, and the breakfast variety. We will certainly address these concerns with our team to ensure they are resolved. Your feedback on the missing items, such as bathrobes, slippers, and toothpaste, is also noted, and we will review our room amenities to improve the guest experience.We understand that you were not completely satisfied with your stay, and we regret that we did not meet your expectations. We will continue to make improvements based on valuable feedback like yours, and we hope to have the opportunity to serve you better in the future.Best Regards,Wimon PHALEECluster Front Office Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 3. 2025
Matkusta ystävien kanssa
8 arvostelu
9.5/10
Mahtava
Lähetetty 2.5.2025
الفندق ذو موقع استراتيجي بجانبه الصراف لتغيير العملات والمطاعم المتنوعة والشاطيء مشيا على القدمين ٧ دقائق يبعد عن الفندق، وخدمتهم راقية جدا ووصلت في الساعة 11:30 ظهرا وتم توفير الغرف لنا، وفيه قليلا من الروائح الكريهة في الحمام، ولكن انصح به وسأسكنه مرة أخرى.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your excellent rating and for sharing your experience with us.We’re very pleased to hear that you enjoyed our strategic location near restaurants, the beach, and convenient facilities like the ATM. It’s also wonderful to know that our team was able to accommodate your early arrival and that you found our service to be of a high standard.We sincerely apologize for the inconvenience caused by the smell in the bathroom. Your feedback is important, and our maintenance team will address this issue promptly to ensure a more comfortable stay in the future.We truly appreciate your recommendation and look forward to welcoming you back again soon.Best Regards,Wimon PHALEECluster Front Office Manager
Anonyymi käyttäjä
Perhesviitti
Majoittunut 3. 2025
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.5.2025
這家酒店性價比最高，地理位置離MRT也近，走路也就八分鐘，地處黃金地段，肯定不能跟四星級酒店比，但是這價位有個三星標準很讚了
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your perfect score and kind words about your stay with us.We’re delighted that you found our hotel to offer great value for money and appreciated our location. However, we did notice a mention of proximity to the MRT and a photo that may not match our property. As our hotel is located in Pattaya, where there is currently no MRT system, it’s possible that there was a mix-up with the attached photo or details.Nevertheless, we truly appreciate your positive feedback and are very glad you enjoyed the overall experience. We look forward to welcoming you back in the future!Best Regards,Wimon PHALEECluster Front Office Manager
ALEKSANDR
Superior king -huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 2.5.2025
Очень неплохие завтраки. Будьте готовы к комарам в номере и на бассейне вечером. Комнату убирали ежедневно.
Käännä
Majoituspaikan vastaus: Dear Aleksandr,Thank you for sharing your recent experience with us.We’re glad to hear you enjoyed our breakfast and appreciated the daily housekeeping service. Your feedback regarding mosquitoes is noted—we understand how this can affect your comfort, and we are actively working on enhanced pest control measures both in the rooms and around the pool area, especially during the evenings.We hope to have the opportunity to welcome you back and provide an even better experience next time.Best Regards,Wimon PHALEECluster Front Office Manager
kelly
Deluxe King -huone
Majoittunut 3. 2025
Pariskunnat
7 arvostelu
9.5/10
Mahtava
Lähetetty 1.5.2025
A nice hotel, about 10-15 min walk to beach etc. Comfy bed and a lovely pool. Varied breakfast and nice
Käännä
Majoituspaikan vastaus: Dear Kelly,Thank you very much for your lovely review and great rating!We’re delighted to hear that you enjoyed your stay with us—especially the comfortable bed, our beautiful pool, and the varied breakfast options. It’s also great to know you found the location convenient for exploring the beach and nearby attractions.We truly appreciate your kind feedback and hope to welcome you back again soon for another enjoyable stay.Best Regards,Wimon PHALEECluster Front Office Manager
Vieraskäyttäjä
Superior king -huone
Majoittunut 3. 2025
Matkusta ystävien kanssa
13 arvostelu
2.0/10
Lähetetty 30.4.2025
價格不便宜，裏面的裝修還是10多年前的，裏面還有蚊子，沒有拖鞋沒有牙刷，床單毛巾也舊的不堪入目，水壺都是生銹的，語言又不通，熬到天亮馬上就搬走了，不要被美麗的圖片吸引了，主拉就會後悔
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback.We are truly sorry to hear that your experience did not meet your expectations. Your comments regarding the room condition, amenities, and overall comfort are taken very seriously. We sincerely apologize for the inconvenience caused by the issues you encountered, including the cleanliness and maintenance concerns, as well as any language barriers you may have faced.Please rest assured that your feedback has been shared with the relevant departments for immediate review and corrective action. Our goal is to provide all guests with a comfortable and pleasant stay, and we deeply regret that we fell short during your visit.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to improve and regain your trust in the future.Best Regards,Wimon PHALEECluster Front Office Manager
Petr
Superior kahden hengen huone
Majoittunut 3. 2025
Perhe
3 arvostelu
9.5/10
Mahtava
Lähetetty 27.4.2025
Отлично
Käännä
Majoituspaikan vastaus: Dear Petr,Thank you for your great review! We’re happy you had a wonderful experience with us and hope to welcome you back to Heeton Concept Hotel Pattaya again soon.Best regards,Wimon PHALEECluster Front Office Manager
Yuting
Deluxe King -huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 26.4.2025
便宜 地點好 服務好 早餐不錯 CP值高
Käännä
Majoituspaikan vastaus: Dear Yuting,Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. It's fantastic to know that you appreciated the location, service, breakfast, and overall value of your stay.We look forward to welcoming you again on your next visit to Pattaya!Best regards,Wimon PHALEECluster Front Office Manager
Gudaolake
Perhesviitti
Majoittunut 12. 2024
Perhe
11 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 26.4.2025
鬧中取靜的地方，兩邊都有711，購物很方便。附近有餐館味道不錯。離海邊稍有距離步行可達。離夜市也很近。
Käännä
Majoituspaikan vastaus: Dear Gudaolake,Thank you for taking the time to share your experience with us! We're glad to hear that you enjoyed the quiet atmosphere of the hotel while being so close to the vibrant attractions of Pattaya. It's great to know that the convenience of nearby shops, restaurants, and the beach added to your overall experience.We hope to welcome you again soon for another relaxing stay!Best regards,Wimon PHALEECluster Front Office Manager
Vieraskäyttäjä
Corner-sviitti
Majoittunut 3. 2025
Perhe
1 arvostelu
4.0/10
Lähetetty 24.4.2025
4月23日退了房，但到了夜晚才發現忘記拿掛在衣物間的3件外套，跟住打去酒店問，但員工說沒有找到，但我確定是留在酒店房間，因為我們當天是轉去另一間酒店，當然行李也沒有發現外套，因為我是一直掛在酒店房間沒有帶過外出，我也怕電話溝通有問題，我也立即去了酒店問了員工一次，但員工也說沒有，我們唯有叫她們再查看清楚明天再回覆我們，但也是沒有回覆，我懷疑是有員工拿了沒有攞出來，我們去酒店問的時候也覺得她們態度很不 耐煩， 敷衍我們， 這間酒店有員工非常不誠實，大家真的要小心😡😡😡😡
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback, and we deeply regret the experience you had during your recent stay with us. We understand how frustrating it must be to have forgotten your coats, and we sincerely apologize for the inconvenience caused.We take such matters seriously and ensure that all lost items are carefully checked and handled with integrity. We are truly sorry that our response did not meet your expectations, and we will take this feedback to improve our communication and service quality.Please rest assured that we are investigating this matter to better understand what happened. Once again, we apologize for the disappointment and thank you for bringing this to our attention.Sincerely,Wimon PHALEECluster Front Office Manager