Somerset Pattaya arvostelua

Majoituspaikan vastaus: Dear Langzidabing,Thank you very much for your feedback. We’re pleased to hear that you enjoyed our prime location near the sea and appreciated the convenience of being surrounded by large shopping malls. We hope this adds to the enjoyment of your stay, and we look forward to welcoming you again in the future.Best Regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Valued guest,Thank you very much for taking the time to share your thoughtful feedback. We are truly pleased to learn that you found our service to be kind and welcoming, and that our team’s friendliness contributed positively to your experience. We are also glad that you enjoyed our facilities, including the restaurant, fitness center, and the swimming pool with its scenic view of Pattaya Bay. Furthermore, we are delighted that our location, with its convenient access to shopping and dining options, met your expectations. It would be our great pleasure to welcome you again in the near future.Best Regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: เรียน รัตนาพร,ขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นที่น่าประทับใจค่ะ ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ท่านพึงพอใจกับความสะอาดของสถานที่ และรู้สึกประทับใจกับการเข้าพักของท่าน ความพึงพอใจของแขกทุกท่านคือสิ่งสำคัญที่สุดสำหรับเรา หวังเป็นอย่างยิ่งว่าจะมีโอกาสต้อนรับท่านอีกครั้งในอนาคตอันใกล้นี้ค่ะขอแสดงความนับถืออนุสรา สุขเจริญ

Majoituspaikan vastaus: Dear 2022ching,Thank you very much for taking the time to share your thoughtful feedback. We are truly pleased to learn that you found our service to be kind and welcoming, and that our team’s friendliness contributed positively to your experience. We are also glad that you enjoyed our facilities, including the restaurant, fitness center, and the swimming pool with its scenic view of Pattaya Bay. Furthermore, we are delighted that our location, with its convenient access to shopping and dining options, met your expectations. It would be our great pleasure to welcome you again in the near future.Best Regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Aiqingxian0624,Thank you for sharing your feedback regarding your recent stay at Somerset Pattaya. We sincerely apologize for any inconvenience you experienced during the check-in process.We understand that a smooth and timely check-in is crucial to starting your stay on a positive note. During peak periods such as the May Day holiday, we occasionally experience higher guest volumes, which can lead to delays in room readiness. Our standard check-in time is 3:00 PM; however, we strive to accommodate early arrivals whenever possible. In instances where rooms are not immediately available, we aim to keep our guests informed and comfortable.We appreciate your understanding and patience during this time. Your feedback is invaluable, and we are committed to enhancing our processes to ensure a more seamless experience for all our guests.We hope to have the opportunity to welcome you back to Somerset Pattaya and provide you with the exceptional service and experience you deserve.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Ivy-！,Thank you for sharing your positive feedback regarding your recent stay at Somerset Pattaya. We are delighted to hear that you found our hotel to be a great choice for your vacation.At Somerset Pattaya, we strive to provide our guests with exceptional experiences, offering a blend of comfort, convenience, and luxury. Our prime location, just steps away from Central Festival Pattaya and the beach, along with our family-friendly amenities such as the rooftop pirate-themed water park and infinity pool, aim to enhance your stay.We appreciate your kind words and look forward to welcoming you back for another memorable stay.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Yuanrongxiongyilang,Thank you for sharing your positive feedback regarding your recent stay at Somerset Pattaya. We are delighted to hear that you found our hotel to be a great choice for your vacation.At Somerset Pattaya, we strive to provide our guests with exceptional experiences, offering a blend of comfort, convenience, and luxury. Our prime location, just steps away from Central Festival Pattaya and the beach, along with our family-friendly amenities such as the rooftop pirate-themed water park and infinity pool, aim to enhance your stay. We appreciate your kind words and look forward to welcoming you back for another memorable stay.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Valued guest,Thank you for sharing your feedback regarding your recent stay at Somerset Pattaya. We appreciate you taking the time to provide us with your insights.We understand that requesting connecting rooms is important for families or groups traveling together. The connecting rooms are available upon request and are subject to availability. Please note that while we strive to accommodate such requests, they cannot be guaranteed in advance. Additionally, any special requests, including connecting rooms, may be subject to additional charges, depending on the specific circumstances and availability at the time of check-in.We recommend contacting our Reservations team directly prior to your arrival to discuss your specific requirements and to receive the most accurate information regarding availability and any potential fees.Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We look forward to welcoming you back to Somerset Pattaya and ensuring another memorable stay.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Valued guest,Thank you for sharing your thoughts about your recent stay with us. We are delighted to hear that you appreciated our convenient location near the beach, the rooftop playground, and the overall environment.We also value your feedback regarding the sound insulation. Please be assured that we are continuously working to enhance our facilities to ensure a comfortable experience for all our guests.Your insights are invaluable to us, and we look forward to welcoming you back in the future.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Fengxiansheng,Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with our hygiene standards, the environment, and the service provided.We appreciate your comments about the rooftop pool. We understand that the limited space can lead to a crowded experience during peak times. Please be assured that we are actively exploring options to enhance the pool area to better accommodate our guests.Your insights are invaluable to us, and we are committed to continuously improving our facilities and services. We look forward to welcoming you back in the future.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: เรียน คุณ Karun,ขอขอบคุณสำหรับความคิดเห็นของท่านเกี่ยวกับการเข้าพักที่โรงแรมของเรา เรามีความยินดีที่ทราบว่าท่านพึงพอใจในด้านการบริการของเราในส่วนของสระว่ายน้ำบนดาดฟ้า เราเข้าใจว่าพื้นที่จำกัดอาจทำให้รู้สึกแออัดเมื่อมีผู้ใช้บริการจำนวนมาก ทางโรงแรมจะพิจารณาแนวทางในการปรับปรุงพื้นที่และการจัดการการใช้สระน้ำ เพื่อให้ท่านและแขกท่านอื่น ๆ ได้รับประสบการณ์ที่ดีที่สุดขอขอบคุณอีกครั้งสำหรับความคิดเห็นของท่าน ซึ่งจะช่วยให้เราปรับปรุงการบริการในอนาคต หากท่านมีข้อเสนอแนะเพิ่มเติมหรือข้อสงสัยใด ๆ เรายินดีรับฟังและพร้อมให้บริการเสมอขอแสดงความนับถืออนุสรา สุขเจริญ

Majoituspaikan vastaus: Dear Valued guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit.We understand the importance of early check-in and regret that we were unable to accommodate your request. Our standard check-in time is 15.00 hrs., and we strive to ensure that all rooms are thoroughly prepared for our guests' comfort. We appreciate your understanding in this matter.Regarding the elevator service, we acknowledge that wait times can be longer during peak hours. We are actively exploring solutions to improve this aspect of our service to enhance guest satisfaction.We also apologize for the condition of the rooftop swimming pool and the issues you encountered with the room's electrical outlets. Please be assured that we are addressing these concerns with our maintenance team to ensure they are resolved promptly.Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Valued guest,Thank you for your wonderful feedback. We are pleased to hear that you enjoyed the convenience of our central location and the amenities in your room, including the washing machine. We always strive to provide our guests with a comfortable and practical experience, and we are happy to know that it made your stay even more enjoyable. We look forward to welcoming you back to Somerset Pattaya in the near future.Best Regards,Anusara SookjaroenDuty Manager

Majoituspaikan vastaus: Dear Danny,Thank you for your kind review. We are thrilled to hear that you had an excellent experience at Somerset Pattaya. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future.Best Regards,Anusara SookjaroenDuty Manager