The Linden Suites

Excellent accomodation however they could work on the provision of higher stock of complimentary blanket pillow towels extra bed bath robe and toiletries coz during our stay towel bath robe pillow and blanket has maximum alloted quantity Then if it it chargeable at least enough supply of the stipulated items coz when we requested for extra blanket and pillow theres no more stocks and only 1 blanket available

The carpet was dirty, leaving our feet dusty, and only one pair of hotel slippers was provided. The trash bin still had wrappers from the previous guest, and there were hairs in the bathtub, which was very disappointing. I booked a room for four people, but only two chairs were provided at the dining table. I also had to correct the staff about the breakfast buffet being included in our booking, as it seemed they weren’t aware. On the positive side, we were given a corner room, which was great because it was spacious and perfect for us since we had kids with us. However, these cleanliness and service issues affected our overall experience.

highly recommended and i always stay here everytime we go to ortigas

Overall, it was a great stay. Possibly, they can check on the broken shower in the occupied room.

I’ve been a frequent guest at this hotel, staying an average of almost once a month, and overall, the experience has been pleasant. The **room was clean as always**, and the **housekeeping service was excellent**, promptly attending to any request with efficiency and courtesy. However, I believe the **front desk services** still have room for improvement. On my recent stay, I inquired about a complimentary room upgrade, as many hotels offer this perk for loyal guests. I was quickly told “no” without much consideration or follow-up. I suggested they at least check, but the front desk agent declined. I asked “how about birthday upgrade for frequent guest?” I was answered, we only give cake and didn’t even bother to ask for my birthdate or check his record. Additionally, I requested a late check-out, as the standard check-out time is 11 a.m. I asked for just a one-hour extension, but the staff advised me to call the next morning instead of handling the request during the check-in process. While the **cleanliness and housekeeping** are consistently excellent, I hope the front desk can improve their customer service to match the overall high standards of the hotel.

Our go to hotel! Price is just right and the rooms are clean!