Shore Residences Mall of Asia Stays by Pbyy

Shore Residences Mall of Asia Stays by Pbyy arvostelua

Shore Residences Mall of Asia Stays by Pbyy

Shore Residences, Seaside BLVD. Cor Sunrise Drive, Moa Complex, Pasay, Metro Manila, 1300, PhilippinesNäytä hotellin tiedot
Shore Residences Mall of Asia Stays by Pbyy
Shore Residences Mall of Asia Stays by PbyyShore Residences Mall of Asia Stays by PbyyShore Residences Mall of Asia Stays by Pbyy
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.9/5
Hyvä
221 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet3.8
Palvelu3.6
Puhtaus4.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(221)
Positiiviset arviot(183)
Arvostelut valokuvien/videon kera(58)
Mahtava yöpyminen!(43)
Puhdas ja siisti(36)
Ystävällinen henkilökunta(25)
Liian paljon hyttysiä(10)
Helppoa liikkua ympäriinsä(7)
Lähellä ostosaluetta(6)
Erinomainen näkymä(5)
Kätevä ostosten tekoon(5)
Kielteisiä arvosteluja(38)
Vieraskäyttäjä
1-makuuhuone ilman parveketta
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.4.2025
I love the place and the ambience
Käännä
Majoituspaikan vastaus: Thank you so much for the perfect rating! We're so happy to hear that you loved the place and the ambience. Your kind words truly mean a lot to us. We look forward to welcoming you back for another great stay soon!
Vieraskäyttäjä
Perhehuone parvekkeella
Majoittunut 12. 2024
Perhe
1 arvostelu
3.0/5
Lähetetty 5.4.2025
Nice experience for staying shore residences the staff are kind to us nice place to stay near mall and food chain also and the amenities is good too hope to stay again soon.
Käännä
Majoituspaikan vastaus: Thank you for your review! We're glad to hear you had a nice experience at Shore Residences and appreciated the kindness of our staff, the convenient location near the mall and food establishments, and the amenities. We look forward to welcoming you back again soon for another enjoyable stay!
Yafei
Perhehuone - Ei parveketta
Majoittunut 3. 2025
Perhe
2 arvostelu
2.2/5
Lähetetty 4.4.2025
I booked this unit online,Then after paying I was expecting a smooth transaction as I had already paid via card, when it’s time to go for my booked unit,the problem starts,the driver asked me which tower are we going to,i gave him the address but he says there are 4 towers,so we need to know which tower my booked unit was located,it’s not indicated in the address!I called the phone number on my booking confirmation email to ask,somebody answered the phone only to tell me I need to call another phone number,I started to get annoyed this time!I called and called until somebody answered again,so he told me it’s tower 2,though I’m already annoyed I stayed calm,I just arrived from the airport so I can’t really make this domestic calls,I asked someone to call them,lucky I met a nice Filipino that night ,what if i don’t?I will be hanging where to go! So I arrive at tower 2,nobody assist me there again so I ask the guard,he replied me like ‘Do you have authorization from your host!!!!so I lost it that moment,like what ****** authorization how could I have that I booked online,because nobody was there to assist me I asked someone to call the host again,after waiting for  half hour they finally arrive to assist me,the exhaustion and frustration is not worth it,will never book this sucking units operated by PBYY,  I don’t recommend this place and host at all,avoid this at all cost!The unit is also small,almost no place for luggage’s,you can also hear people talking and noises in your neighbor units so can’t really rest well there!
Käännä
Majoituspaikan vastaus: Thank you for sharing your detailed feedback. We’re truly sorry to hear about the inconvenience and frustration you experienced during your arrival and check-in. We understand how important a smooth and welcoming experience is, especially after a long journey, and we sincerely apologize that we fell short in this regard.We acknowledge that the lack of clear instructions regarding the tower and the delay in communication caused unnecessary stress. Your comments have been noted, and we are already working on improving our pre-arrival communications to ensure that details like the exact tower location and authorization process are clearly outlined moving forward.We also regret that the noise level and room size did not meet your expectations. We will use this as an opportunity to further evaluate how we can enhance both comfort and soundproofing in our units.Please know that your feedback is invaluable in helping us do better. While we understand your disappointment, we hope you might give us a chance in the future to provide a much improved experience.
Vieraskäyttäjä
Deluxe 1-makuuhuone ja 1-olohuone
Majoittunut 1. 2025
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.3.2025
Maganda sa family
Käännä
Majoituspaikan vastaus: Thank you for your perfect rating across all categories! 🌟 We're delighted that you found our place good for families and enjoyed the surroundings, amenities, cleanliness, and service.We look forward to welcoming you and your family again for another wonderful stay. 😊🏖️
Vincent Heredia (ヴィンセント)
Perhehuone - Ei parveketta
Majoittunut 1. 2025
Matkusta ystävien kanssa
3 arvostelu
2.5/5
Lähetetty 28.3.2025
some hotel amenities are lacking pillows blankets and etch .
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We’re sorry to hear that you found some amenities lacking during your stay. 🙏To clarify, we provide pillows and blankets based on the number of guests listed in the reservation itinerary. This ensures that each guest receives the appropriate bedding. However, we understand that additional needs may arise, and we have a 24/7 assistance team available to help with any concerns or requests during your stay.We appreciate your input, and we’ll continue working on improving our service to better meet our guests’ expectations. Thank you again for staying with us! 🌟
Ivanno
Perhehuone - Ei parveketta
Majoittunut 2. 2025
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.3.2025
The room was clean and tidy. Well prepared of amenities for guests.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your perfect rating and kind words! 🌟 We're delighted to hear that you found the room clean, tidy, and well-prepared with amenities.We look forward to welcoming you again for another comfortable and enjoyable stay. 😊🏖️
Sam
1-makuuhuone ilman parveketta
Majoittunut 2. 2025
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.3.2025
Everything was great, Pros: - Great location right next to Mall Of Asia (3 minute walk) -Spacious living area - Balcony view of the large hotel pool - Large fridge and freezer - Air con - Electric stove Cons: - Bed covers were very thin and not like a regular duvet. - Towels for showering were very small and smelt bad, i think because of the material they were made from. - Shower water was not very hot. But all was ok, swimming pool was great and there are lots of shops outside.
Käännä
Majoituspaikan vastaus: Thank you for your perfect rating and detailed feedback! 🌟 We're thrilled you enjoyed the prime location, spacious living area, balcony view, and amenities like the large fridge, air conditioning, and pool access.We appreciate your honest input regarding the bed covers, towels, and shower water temperature. We'll take note of these areas for improvement to enhance the comfort of future stays.We're glad you still had a great experience overall and hope to welcome you back soon for another enjoyable stay. 😊🏖️
New Era
Deluxe 1-makuuhuone ja 1-olohuone
Majoittunut 2. 2025
Matkusta ystävien kanssa
21 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 25.3.2025
We had a great 4-night, 5-day stay at this condo! The place was clean, comfortable, and had everything we needed. The location was convenient, and we felt right at home. The only minor issue was a clogged basin, but overall, we were very satisfied and happy with our experience. Would definitely consider staying here again!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay with us and for sharing your experience! 😊 We're glad you found the condo clean, comfortable, and conveniently located. It's great to know you felt at home during your stay.We appreciate you bringing the clogged basin to our attention. We will have our maintenance team check and resolve this issue to ensure a better experience for future guests.We’d love to welcome you again for another pleasant stay. Safe travels! 🌟
Anonyymi käyttäjä
Perhehuone - Ei parveketta
Majoittunut 2. 2025
Liikematkustajat
3 arvostelu
3.7/5
Lähetetty 23.3.2025
The person that brings us to our room did not even bother to help us carry our baggage other than that the place was awesome.
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We're glad you found the place awesome and appreciated the cleanliness and amenities. However, we apologize for the lack of assistance with your baggage. Your comment is valuable, and we will address this with our team to ensure better service in the future.We hope to have the opportunity to welcome you again for an even better experience. Thank you!
Eve_1
1-makuuhuone ilman parveketta
Majoittunut 1. 2025
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.3.2025
good always
Käännä
Majoituspaikan vastaus: Thank you for your perfect rating and kind words! 🌟 We're glad you consistently enjoy your stays with us. Your support means a lot, and we look forward to welcoming you back again soon. 💙
Vieraskäyttäjä
Perhehuone - Ei parveketta
Majoittunut 2. 2025
Matkusta ystävien kanssa
2 arvostelu
3.2/5
Lähetetty 21.3.2025
Отель удобно расположен, хороший ремонт на ресепшн. На этом плюсы заканчиваются. Впервые столкнулся, что на ресепшне тебя не могут просто зарегистрировать в номер. Выяснилось, что чтобы заселиться нужно куда-то позвонить по телефону, чтобы нам подтвердили проживание. Спустились 2 сотрудника, которые этим отдельно занимались, но делалось это медленно. Для понимания очереди не было совсем, а заселились мы только через час после приезда в отель. Сам номер грязный, и главное - с тараканами. Не случайно залетевшими, а довольно долго там проживающими. Попросили поменять номер, происходило всё опять же очень долго. В другом номере мы зашли в ванную и там сразу же были тараканы. Указав, на это мы услышали, что других номеров нет. Так как нам нужно было переждать в Маниле полтора дня и не хотелось терять время, мы решили остаться, но условия антисанитарные, не говоря о том, что в номере просто элементарно куча пыли. Главная претензия к сервису, как я уже писал - всё очень медленно. Что настораживало при ночном выезде, так как ехать нужно было сразу в аэропорт. Но, к счастью, обошлось без казусов
Käännä
Majoituspaikan vastaus: Thank you for sharing your detailed feedback. We’re glad you appreciated the convenient location and well-maintained reception. However, we sincerely apologize for the issues you encountered, particularly the slow check-in process, cleanliness concerns, and the presence of pests. This is certainly not the experience we aim to provide.Your comments have been shared with our team for immediate action to improve our cleanliness standards and streamline our check-in process. We understand your frustration and truly value your patience and honesty.We hope to have the opportunity to provide you with a much better experience in the future. Thank you.
Anonyymi käyttäjä
1-makuuhuone ilman parveketta
Majoittunut 1. 2025
Pariskunnat
8 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.3.2025
Very near to SM MOA and airport. Nearby convenient stores and found a great massage spa.
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you found the location convenient, with easy access to SM MOA, the airport, and nearby amenities. We appreciate your comments about the service and will work on improving it for future stays. We hope to welcome you back soon!
Anonyymi käyttäjä
1-makuuhuone ilman parveketta
Majoittunut 2. 2025
Pariskunnat
41 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 18.3.2025
The location is not clear. You need to contact the room manager because there is more than one shore residence building complex, and each has at least 3 towers. The room has a new washing machine, but we weren't allowed to use it, which is not good . Only one hot plate was working, the other was brand new, and it was probably disconnected to save the electricity.
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We apologize for any confusion regarding the location. We will work on providing clearer directions for our guests in the future. We also regret that you were unable to use the washing machine and that only one hot plate was working during your stay. We'll make sure to address these issues and ensure everything is in working order moving forward. Your comments help us improve, and we hope to welcome you back for a better experience next time!
Super Chabibi
Deluxe 1-makuuhuone ja 1-olohuone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 16.3.2025
The location is very accessible to MOA
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're happy to hear that you found our location very accessible to MOA. We appreciate your ratings and take note of your comments on service—we’re always looking for ways to improve. We hope to welcome you again for an even better stay in the future!Best regards,
Anonyymi käyttäjä
1-makuuhuone ilman parveketta
Majoittunut 2. 2025
Liikematkustajat
1 arvostelu
3.7/5
Lähetetty 14.3.2025
Fine stay
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We're glad to hear that you had a fine stay and appreciate your ratings. Your input helps us continue improving to provide a better experience for our guests. We hope to welcome you again for an even more enjoyable stay in the future!Best regards,