Savoy Hotel Manila near NAIA Terminal 3 MNL

Clean rooms

Great hotel…. Near alot of stores, casino and restaurants

Very nice place and view. I LOVE IT!

馬尼拉薩沃伊酒店地理位置超讚，步行可達多個景點。房間乾淨整潔，床品舒適，服務人員熱情周到，辦理入住退房都很高效。早餐種類豐富，口味也很棒，整體體驗非常不錯，下次來馬尼拉還會選擇這裏！

Nice hotel. Accessible to airport and restaurants. Around 10 minute walk from airport but area is relatively safe.

The first time we stayed last year, everything was great. Hospitality, prompt of service, cleanliness, concierge and in-room dining. This time it’s quite the opposite. It’s weird enough how they build the rooms, like example, why there are no proper placing of electric outlets that is about the same level of their appliance. And also only few. Other things, we asked for plates and cutleries that we can use inside the room and they told us they can only give four as our room reservation is only for four people.  if we ask for more plates and cutlery, there’s extra,  I find it new and weird, but we let it pass. Then we asked for ice and they don’t even have an ice bucket and rather put it in a plastic cake. Another thing, they allowed someone to check in for me without even verifying or calling me  just because they showed a copy of my ID. I mean, where is our safety and security here. What if I don’t like those people to check in for me or that they are not invited for my booking. Also, I clearly put on my booking that I want a crib and an extra bed and yet the room doesn’t have both. I had to ask five times in order to have the crib installed, and I had to go to the Reception to still have my extra bed installed. They don’t even apologize that they missed that and rather they just want me to pay first. Like as if my room was not fully paid prior to the booking! where is the good service here? Also I checked out with my kids, but ended up having no choice but to make a booking again hours later and come back because of medical emergency reason. And this is where you can see they don’t pay attention with their guests because they didn’t even ask me why I came back. The only person who noticed us was the security at the parking area because he was the same person who loaded our bags previous days in our Grab taxi service.. Nevertheless, I wish they can improve their service .