GemstoneBR in SMDC Shore 2 Residences

Worst experience of my life in a hotel. I booked this hotel for 3 days and 2 nights. The first day stay is excellent. No problems at all. Service is good. The second day until check out is the worst. The aircon cooling on the second day was starting to get hot. We went out of the hotel in the afternoon and came back at night. To our surprise, the aircon suddenly is not working. It has an error message of FO. I’m not technical but in simple explanation, it needs to be fixed by a technician. Since we came back at night, I tried to contact the caretaker of this place but I understand he/she couldn’t respond anymore because it was already night time. The only thing I did was to open the windows because there was no ventilation anymore inside. It was still hot and we were all covered in sweat. I also couldn’t sleep that whole night since every 30 minutes an airplane passes by and it is very loud since we opened our windows. I’m very disappointed because this was supposed to be my last night stay here in Pasay before I go home. Now I’m about to go home with no sleep at all.

We had a great stay! The whole transaction was seamless and self check-in was very easy. The host is very responsive – when we encountered an issue with the internet (which we needed for work), someone was immediately sent to fix it. Really appreciated the quick action and communication. We enjoyed our stay and would definitely recommend this place. In the future, this will always be one of our top choices when we’re back in the area!

My family and I have been in several condo set up bookings in Cebu and this is our first in Manila and does not impressed us that much. The unit was old and not maintained well. There's a smell in the room that showed prior use. There's a fly in the unit. Pros: AC is working well. Near MOA.