Hedon Spa & Hotel

Hedon Spa & Hotel arvostelua

Hedon Spa & Hotel

Ranna pst 1, Parnu, Parnumaa, 80010, EstoniaNäytä hotellin tiedot
Hedon Spa & Hotel
Hedon Spa & HotelHedon Spa & HotelHedon Spa & Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.1/10
Mahtava
78 arvostelu
Vahvistetut arvostelut
Sijainti9.3
Mukavuudet9.1
Palvelu9.1
Puhtaus9.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(78)
Positiiviset arviot(379)
Arvostelut valokuvien/videon kera(8)
Kielteisiä arvosteluja(11)
zxjzyc
Standard Kahden hengen huone SPA-pääsyllä
Majoittunut 6. 2024
Pariskunnat
37 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 17.8.2024
這個酒店位置靠海,但是總覺得設施有些成就,據説已經是當地最好的酒店,不過距離我的標準還是有點距離,留下spa設施還是很齊全,餐廳食物一般沒有什麼太驚艷的地方,早餐品種比較多,在愛沙尼亞這個酒店估計屬於高檔的了吧
Käännä
Jinghonggongzi
Vakiohuone, jossa on pääsy kylpylään(parivuode)
Majoittunut 10. 2023
Liikematkustajat
80 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.1.2024
酒店的桑拿很棒
Käännä
juliaC3958ID
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 17.3.2025
Good resort absolutely in march when the ice still is on the beaches, great nature! And the small village I had a nice walk in.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind words! We are delighted to hear that you enjoyed your stay and had the chance to experience the beautiful nature surrounding us. March truly offers a unique and peaceful atmosphere, with the icy beaches creating a stunning landscape. We're also glad you took the time to explore the charming village nearby. We look forward to welcoming you back for another relaxing getaway! Best regards, Kädi Spiegelberg Front Office Manager
leldevaldena
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 3.3.2025
Kind and responsive staff. Very nice and cozy SPA area, very cool bubble pool. The SPA area is well suited for parents who want to relax from children's activities and noise.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your review! We're glad you enjoyed our spa area and the pool. It's wonderful to know that it provided a peaceful retreat for parents looking to unwind. We hope to welcome you back for another relaxing experience soon! Best wishes, Janeli Tehver, Marketing Manager
Laura B
Majoittunut 1. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 26.2.2025
I went there to celebrate my birthday and it was very nice and unexpected surprise when I found a note and a compliment for my birthday from the hotel staff (I didn't specifically tell at the reception today's my birthday and even didn't think they would pay so much attention to the birth date). Also decided to treat myself with a pedicure - it was amazing, the lady gave me few advices on the care and paid great attention to my feet more that any other specialist I went to. Afterwards my husband and I went to the spa and we loved it because it wasn't crowded at that time. Breakfast was delicious and fresh.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your experience with us! We are glad our team made your birthday celebration extra special with a surprise. It's great you enjoyed your pedicure and found the service exceptional. We're also glad you and your husband had a relaxing time at the spa and that breakfast was fresh and delicious. We hope to welcome you back for another memorable stay! Best wishes, Janeli Tehver, Marketing Manager
Karina J
Majoittunut 1. 2025
Perhe
8.0/10
Erittäin hyvä
Lähetetty 21.2.2025
The hotel facilities are amazing. The room was spacious, clean and super comfortable. The breakfast options were truly amazing. Spa area is lovely, but could have been a bit bigger. The lady at the check-in was a bit off. She wasn’t friendly and came across a bit rude. I felt unwelcome upon arrival. I can see that similar feedback has been provided in the past, it’s a shame nothing has been done about it. Hopefully future customers will have better experience.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your feedback. We’re delighted that you enjoyed our hotel facilities, spacious and comfortable room, and the excellent breakfast selection. It’s also great to hear that you found the spa area lovely. We are very sorry that your check-in experience did not meet expectations. As we have mentioned in previous responses, we are currently undergoing system upgrades, which may have contributed to this issue. We acknowledge the feedback regarding our reception service and want to assure you that we are actively working on improving it. Your experience is important to us, and we truly appreciate your understanding. We hope to welcome you again in the future for a more pleasant stay. Best regards, Kädi Spiegelberg Front Office Manager
Julija M
Majoittunut 1. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 18.2.2025
Love Hedon Spa, has been coming here for several years now every winter for a short vacation. Comfortable rooms, great breakfast, excellent spa (though not very big one). Especially love their sun room with the sun lamp and beach loungers. There not many people in the winter, and this is not a family hotel, so it's perfect for a tired professional who just want a couple of days of quiet and relaxation.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your wonderful review! We’re delighted to hear that Hedon Spa has become your go-to destination for a winter getaway. It’s great to know you appreciate our comfortable rooms, great breakfast, and the tranquil atmosphere of our spa, especially the sun room with its beach loungers. We strive to provide a relaxing experience for our guests, and we’re glad to know that you found it perfect for your needs. We look forward to welcoming you back next winter for another peaceful retreat! Best regards, Kädi Spiegelberg Front Office Manager
inetadeglava
Majoittunut 1. 2025
Muu
8.0/10
Erittäin hyvä
Lähetetty 12.2.2025
Dear Hedon, This was our fifth experience in your hotel. The spa therapists gave us excellent treatments, special thanks to Marie and Diana. When we arrived we didn’t feel welcome and at the checkout the staff was very uninterested in our experience. Restaurant Raimonds is still top quality.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your continued trust in Hedon Spa & Hotel – we truly appreciate your loyalty and are delighted to hear that you enjoyed the excellent treatments from Marie and Diana. We will be sure to pass on your kind words to them. It’s also wonderful to hear that Restaurant Raimond continues to meet your expectations. We are very sorry if your check-in and check-out experience did not meet our usual standards. During your stay, our hotel was transitioning to new systems, and unfortunately, this process was still unfamiliar to our reception team. This may have unintentionally given the wrong impression, as guest satisfaction is always our top priority. We sincerely apologize for any inconvenience caused and hope to welcome you back again soon for an even better experience. Best regards, Kädi Spiegelberg Front Office Manager
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 12.2.2025
I had the best relaxing time in Hedon SPA&hotel. Room was clean with sea view. Spa area, service, staff were great. Silent spa, bath, body scrub, body and face massage, everything was top level. Highly recommended for staying and relaxing from daily routine.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 12.2.2025
Our visit to Hedon SPA in Pärnu was simply unforgettable. The warm welcome and elegant atmosphere made us feel joyful and relaxed. We cherished every moment we spend there with friends, enjoying the thoughtful, genuine care. We left feeling truly rejuvenated and grateful for the blissful escape, and we can’t wait to return for another delightful experience.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 11.2.2025
Amazing location, very clean, amazing service in spa, amazing massages. Very tasty food at restaurant, best breakfast ever! But costumer service in reception not so good, receptionists act as if they really don't care about costumers.
Käännä
Karmina88
Majoittunut 12. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 31.1.2025
Very nice and comfortable hotel, great little spa and delicious breakfasts. Have a nice time with both friends and family.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind words! We’re delighted to hear that you had a wonderful stay and enjoyed our spa, comfortable accommodations, and delicious breakfasts. We look forward to welcoming you back for another great experience with friends or family! Best regards, Kädi Spiegelberg Front Office Manager
Anzelika I
Majoittunut 12. 2024
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 29.1.2025
I recently stayed at Hedon Spa & Hotel, and overall, my experience was positive, though there were a few bumps along the way. The check-in process was disappointing. The staff member who assisted me was surprisingly rude and didn’t seem very welcoming. I felt frustrated, as this was my first impression of the hotel. However, things quickly turned around when I checked out. The staff at check-out was incredibly kind, friendly, and professional, which really helped redeem my experience. Aside from the rocky check-in, the rest of my stay was very enjoyable. My room was clean, spacious, and well-appointed with all the necessary amenities. The bed was super comfortable, and I appreciated the little touches, like quality toiletries and a well-stocked minibar. The hotel’s facilities were great too. I had the chance to enjoy the spa and bar, and everything was well-maintained and convenient. The breakfast offered a wide range of options, and I was pleased with the quality of the food. What really made a difference, aside from the great check-out experience, was the overall service. The staff in the restaurant and around the hotel were friendly and attentive, always ready to assist. The location was perfect—close to the central city and of course Sea Bay, which made it easy to explore the area. All in all, while my check-in experience wasn’t ideal, the rest of the stay made up for it. I would still recommend Hedon Spa & Hotel for its great amenities,
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your detailed feedback. We are happy to hear that you enjoyed your stay, especially the spa, breakfast, and overall service. However, we sincerely regret that your check-in experience did not meet expectations. A warm welcome is essential, and we will address this with our team to ensure all guests feel valued from the moment they arrive. We truly appreciate your kind words about the check-out experience, as well as the comfort of your room and the hotel’s amenities. Your recommendation means a lot, and we hope to provide an even better experience on your next visit. Best regards, Kädi Spiegelberg Front Office Manager
Ieva R
Majoittunut 12. 2024
Perhe
8.0/10
Erittäin hyvä
Lähetetty 28.1.2025
Nice. Some minor decline in quality and service. For example, paying for parking seems not level of 4 star hotel, better include this in room price. Problems with lift, not filled cosmetic in bathroom... some old tomates and greens in breakfast time. Happens, while decline is visible.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your feedback. We are glad you had a nice stay, but we regret to hear that some aspects did not meet your expectations. Regarding parking, we aim to provide clear information about fees in advance, as parking throughout Pärnu has become chargeable, not just at our hotel. We apologize for any inconvenience caused by the lift issues or bathroom amenities not being replenished. Your comments about breakfast quality are also noted, and we will review this with our team to ensure better consistency. We truly appreciate your insights and hope to welcome you back for an improved experience. Best regards, Kädi Spiegelberg Front Office Manager
Egert V
Majoittunut 12. 2024
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 22.1.2025
SPA was magnificent, but I recommend to pay extra for the "Vaikne spa" ("Quiet spa") because you get different products that help to relax more and it is also a sepereated area. The breakfast was really good and had a variety of different foods and drinks.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind recommendation! We are delighted to hear that you enjoyed your stay and had a magnificent experience at our spa. The Quiet Spa truly offers an extra level of relaxation, and we’re happy that you found it worthwhile. We also appreciate your positive feedback about our breakfast selection. We look forward to welcoming you back for another relaxing getaway! Best regards, Kädi Spiegelberg Front Office Manager