Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Sankt Augustine

It was our first time staying at the Renaissance Historic Downtown Hotel. As we pulled in, we were Approached by the valet, who was very polite and kind. We walked into the lobby side door in immediately. There was a very pleasant and refreshing smell throughout the hotel. We immediately began to notice the decor which was very unique and impressive. As we approached the front desk to check in, the receptionist who was a young man, was very prompt and polite, and willing to share information about the area. As we went up to our room, we couldn’t help but notice the beautiful decor as well as how clean the environment was. I have been in the commercial cleaning business for over 30 years and pay attention to detail. As we opened our room, we were very impressed once again with how clean the room was and how nice the room was. To sum up this, my wife has put this on her list as her top favorite thus far and we have visited over 12 times. Thank you so much for making my wife’s 58th birthday. We had a wonderful experience

Great customer service. Rick was friendly, funny and helpful. Had a good sleep on the beds. Evening social hour, snacks,& refreshments were nice. Breakfast quiche was delicious! Very nice breakfast served,& view of water, awesome! I have two suggestions that would make my rating a 5.  The floors in our room were dirty enough to make my sisters new, clean, white socks black.  The tv remote fell behind the dresser/ refrigerator console. When I slid it away from the wall to retrieve the remote, it was pretty dirty back there. Shower may have been clean, but maybe due to the brown grout, appeared dirty.  We were questioning the cleanliness, after seeing my sister’s socks,& chose not to use the shower .😬 As a suggestion, putting some type of reflective tape, paint or lighting at the different step elevations . ( my 83 yr old brother in law missed the step, leading to our parked car, and fell, getting pretty banged up). Overall, despite the negative observations,  we enjoyed our stay, the location,& would stay here again.

We enjoyed our stay at the Hyatt Place Vilano Beach. It was a close walk to a beautiful, clean beach. We were told the pool wasn’t warm, but turned out it was! We skipped swimming because we weren’t aware until it was too late. The breakfast was great and well stocked. We paid a little extra for a balcony but the view wasn’t good. Don’t waste your money on a balcony. We paid for valet parking which ended up not being necessary. There is plenty of street parking. It was overall a clean hotel and very friendly staff.

We stayed in room 9. It’s a strange small layout. The sitting/living room was too small for the big screen TV ,so we stayed in the bedroom wich had its own TV. The bed was great, very comfy. The bathroom is about the size of an RV bathroom. The toilet is very low. Folks with bad knees or issues standing will have problems getting upThere is

beautiful hotel and food was good although we saw two couples leave angry because of more than a 30 minute wait for breakfast. staff present were doing their best but the kitchen staff couldn’t keep up with orders   from my personal viewpoint, my only complaint is the additional $25 per night for parking. it feels like just another way to squeeze the customer

First of all, I have no complaints about the hotel's interior facilities. The only thing that made me angry was the front desk staff who checked me in. He was a middle-aged white man. When I checked in, I noticed that the final payment amount was different from what the third-party platform had originally quoted. I asked him if there had been a mistake and mentioned the amount I should pay (my tone was polite and not offensive at all). Suddenly, his attitude changed, and he said, ”I don't care. You have to pay the amount shown in our hotel system. If you're not ready to pay, then step aside—there are other guests waiting. Don't argue with me.,take it up with the third-party platform.” His attitude was extremely rude, and I became anxious. After going back and forth for few minutes, I suggested paying first and asked if I could pay in cash. He refused, saying I had to pay by card. I became even more frustrated but eventually compromised and paid by card. Then he started being difficult again, claiming there was a problem with the computer and that even the final payment couldn't be processed at the moment, so he couldn't check me in. I was very hungry at the time and just wanted to check in quickly, drop off my luggage, and go eat. His stalling felt intentional, as if he was deliberately delaying my check-in. By then, 20 minutes had passed since I arrived at the hotel. I had no choice but to leave my luggage in the lobby, eat first, and then return to check in. An hour later, I came back to the front desk, but no one was there to assist me. I noticed him resting in a small room next to the desk and called him out. When it was time to pay, I asked again if I could pay in cash, and this time, he actually allowed it (absurd). I asked him to provide a receipt for the final payment so I could inquire with the third-party platform about the discrepancy in the amount. He became very impatient and told me he couldn't give me a receipt of what I paid, only allowing me to take a photo of a piece of paper that didn't even specify what the charge was for. I was really speechless—this was the worst front desk service I had ever experienced. The next day, the front desk staff was a Mexican boy, and his attitude was completely different. I guess I was just unlucky.

The hanging rack for clothes was above the refrigerator and not user friendly for adult clothing, more like small kids  clothes. very ridiculous.  I had spilled some water on the floor and wiped it up...the floor was filthy. Not muchWater pressure in the bathroom sink. Shower was good. Room is nice size. When I called 2 different times about the pool if it was indoor or out,  they said indoor...REALLY! It is an outdoor pool, and you can see it from the office window. Hotel is WAY over priced! They did accommodate us and put us on the 1st floor as there are no elevators. Yes we were there from Dec. 20-22 and booked months inadvance. will never go there again.

Nice stay. We had a queen room at the back of the building, so it was relatively quiet. Not a large room, but spacious enough for my husband and I. The rooms are renovated to update an old motel and they did a good job with the theme of the pink tropical flamingo to lean into that retro esthetic. Shower was nice. Only downside was that the room had a bit of a musty smell. When we arrived the sheets were damp. Not sure of it was high humidity which caused it, but we contacted the support staff and they resolved it promptly, having the on-site housekeeping staff bring new sheets. There is also a dehumidifier in the room, so it does seem like something they are addressing. Was also excited about the coffee machine in the lounge room as other reviews had noted for a quick cup of decent coffee on the go. I was satisfied with the fresh espresso, but my husband was a little disappointed that their machine wasn't making the milk based drinks properly (probably out of milk for the days we were there?) And had to use artificial milk/creamer instead. All and all a 4/5 stars stay.

I chose it because of price. Out of the way, a little old and worn. But service was good my TV didn’t work but the guy on reception brought a replacement within minutes. Bed beer soft but sheets clean. Unexpectedly breakfast was included, plastic everything and choice limited but the coffee was great. Will I go back, I hope not, but if I did it wouldn’t be the worst place I’ve stayed

Great place to stay. Staff is very accommodating. If the construction were finished it would be better.