Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Harrisin piirikunta

"The Front Desk is only one person in charge , also doing the shuttle picking up, so take 40 minutes waiting in the airport"

"Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically."

"I recently stayed at this hotel and while it had some redeeming qualities, my overall experience left a lot to be desired. Here's a breakdown of my stay: Pros 1. **Affordable Price**: The room rates were budget-friendly, making it suitable for travelers looking for a cost-effective option. 2. **Staff**: The staff was polite and tried to be helpful, though they seemed understaffed at times. Cons 1. **Amenities**: Basic amenities like toiletries, fresh towels, and a working air conditioner felt subpar. The Wi-Fi was slow and unreliable, making it difficult to stay connected. 2. **Noise**: The walls were thin, and I could easily hear people talking and walking in the hallways, which made it hard to get a good night's sleep. Overall Experience: It might be a decent option for someone on a tight budget and just to stay for one night, but I would recommend spending a little more to stay somewhere with better facilities."

"已經是第二次入住這家酒店了。酒店距離機場很近，但是沒有飛機的喧囂。衞生狀況良好，早餐也很豐富，對比之前訂過的其他酒店，這裏最大的優勢就是安靜和乾淨。但前台也相對高冷，沒有其他酒店熱情。"

"I stayed for 4 nights and they had to change my room on the third day because there were cockroaches in the bathroom, the refrigerator, the microwave and the nightstand. However, the next room also had the same problem, a little less so, but there were still more cockroaches."

"Overall nice clean place. Indian male worker was very rude, besides him all else was great"

"酒店位於休斯頓市中心CBD地段，環境還算可以，但相對國內同等星級酒店還是差不少。酒店就一位前台服務員，早餐也很簡單，可能是美國人消費特色。周邊非常安靜，奇怪的是CBD區域大街上沒有幾個人行走或活動，非常沒有人氣，很不習慣。CBD區域偶爾也能碰上幾個流浪漢"

"Clean place amenities were 10 out of 10 the service was 10 out of 10. Also, the location was amazing. Very convenient. "

"Great hotel and very clean. Staff was very nice. Only problem is you can't call ahead to request where you would prefer your room to be, especially when I booked more than one room, other than this it was a great stay!!!"